Not connected Secure Application Manager

Hi all

I use Acer Aspire 4937 Windows Vista and when I load the Secure Application Manager it does not connect. I'm running under administrator and have disabled all my firewall. The icon is white instead of blue shooting.

I read a response from forum suggested running in "safe mode with network" and the truly connected secure application manager! But now how do I get it connected in "normal" mode.

Pls help. Thank you

leecw

Hello leecw,

If your application is connected correctly in safe mode, this means that there is a conflict with other software or programs.

To determine which program is causing a conflict with the program in question, we recommend that you perform a "clean boot" of the computer. A clean boot is designed to disable programs and services in the background as much as possible. This helps determine which service or program can be the cause of the problem.

For more information about how to perform a clean boot for troubleshooting, click the number below to view the article in the Microsoft Knowledge Base:

929135 (http://support.microsoft.com/kb/929135/) how to solve a problem by performing a clean boot in Windows Vista and Windows 7

If please reply back and let us know if this helps with your question.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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