not printed; print head alignment failed

I bought a printer HP 6700 Premium last summer (2012) and made a montage for use by WiFi connection to my laptop Dell Inspiron 1700.  The printer worked fine for 2 months, he was used before packing away until may 2013.

To start using again once I got an error message regarding the Set up ink cartridges.  Assuming that the cartridges were parched of non-use, I have bought/installed HP 933 XL (color) and 933XL (black) ink cartridges.  All indications from the printer indicates that the cartridges are installed correctly, and that all are new/full shells.

The printer continues to not print under the orders of the normal print or with orders queue on the printer for reports such as the 'printer status', 'Print quality', etc.  I also asked 3 times the printer functions "align the print heads", with a message of continuation of the print head alignment failed.  Show based on the "clean printhead" printer (twice) also failed to solve the problem.  When producing a page using above mentioned orders, the paper emerges with images very low (and widely dispersed).

I'm not a person technically the inclined and would be very grateful if anyone could advise on the potential problems noted, and suggestions for the resolution of it.  Thanks in advance for your response (s).

Hi Plapen,

Can you double check your black ink cartridge.  What is a 932 instead of 933 cartridge?

If it's a 932, can your try to clean the cartridges 2 times more?  Are there changes?  If this does not help, take a look at the following link and try all measures not yet taken.  Click here  Let me know how it goes.

Tags: HP Printers

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