Not recognized in the DVD player

HPg60 120 us laptop, Vista operating system. Whenever I try to play certain DVD, I get an error message telling me that there is no DVD in the player.  If I want to play a DVD, I should insert it in the drive.  I noticed that some DVD play when others do not.  Is there a way to solve this problem online?

Hello

Sounds like the DVD, the player, or both have a problem.

With the help of HP, their books online, check the drivers, diagnostics and ask questions in the forums on
known issues with the drive.

Support HP & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

========

You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.

A CD/DVD cleaner might help.

Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
tolerances. They may be delivered, but it is generally more economical to replace the disk.

Several good info here:
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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