Not report ink level HP solutions Center

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• DeskJet 4625: HP deskjet 4625 does not show ink levels in app AiO

  Two related problems please, it seems Windows 10 last updated:

  1. after the update, I was able to get the printer going again to remove and reinstall then using the latest HP driver (from the HP site) and as a plugged USB printer. Works fine, but I see no longer the ink levels. AiO says "information is not available at this time." Can someone tell how can I see the suply of ink levels. Don't help out them and their detention until the window!

  2. I would like to go back to a wireless connection that I had before the cleaned Windows 10 update only. Should I reinstall completely? We have dubious wireless here and I had connected the TWO Wireless USB before which was easy because I've always had a connection. Is it still possible?

  Thank you!!

  Hi @niochorio,

  Thank you for joining the HP Forums!

  I saw your post on how your ink levels are not displayed and you want to go on a wireless connection with your printer HP Deskjet 4625. I'm happy to help you!

  To check the ink levels estimated from the printer control panel

  1. from the home screen, press the (Setup) button.

  2. using the buttons on the right, select information of ink and then select estimated ink levels.

  For the wireless connection. See Configuring the printer wireless (Windows).

  Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope this helps!

• DeskJet d2430: printer does not appear in the hp Solution Center

  I installed the HP Solution Center. My scanner appears but the printer does not work so I can't align the cartridges or print test pages.

  How can I get the printer on the solution Center

  Welcome to the HP Forums @eclife

  I saw your post on how you manage not to run a test print from the solution Center pages or alignment, and I wanted to stop sharing my own suggestions.

  Try to download and install the full feature software and driver, and then try again: series of printers HP Deskjet D1400, D2400/D4200 Full Feature Software and Driver

  A few links to help:

  Align the ink cartridges

  User manual

  If you have any other questions, let me know.

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• HPSLPSVC service does not not on my PC. Solution Center and C309g show buttons do not work

  This worked for a few days and 2 calls with technical support...  Pending their next call and thought to try the Forum.  Seen many old messages on this task using a lot of CPU, but it's 2008 and 2007.

  What WORKS:
  -printer is on the network to the address 192.168.15.254
  -I can print to it
  -I can access the printer with the browser support page and the IP address above
  -I can see the printer and print using my HP iPhone application
  -I can scan by using a shortcut on the desktop and the program HP (and paint) in the DIM folder
  -I can copy using a shortcut on the desktop and the program of HP in the DIM folder

  What does not WORK:
  -HP Solution Center does not; Gets the error saying install is not complete
  -Ditto for the launch of the digital imaging of the solution center monitor
  -Installation of network device gets an error "Task does not exist" when installing.  Also got "task not found."
  In some troubleshooting I identified this task - HPSLPSVC - such as not found NOT *.
  This seems to be an HP device/network discovery support service *.

  -The button of SCAN to PC on the C309g display says "Try startinf scan of the computer.
  -HP diagnostic Scanner (HPSDU) indicates network problem
  -HP Printer software Diasgnostic does not show the printer on the network, but it is
  clearly there that the printer does not work
  -A USB installation HANGS and eventually times out in peripheral step 'configuting '.  No other reason
  that shows timeout.  Manager tasks indicates no. e/s or CPU to the task or the service (s) after a short period.

  Among what has been done so far, because I bought the printer Thursday:
  -dozens of software installs / uninstalls with ZoneAlarm and defender completely market
  -A level 3 driver, uninstall and reinstall
  -Uninstalls the success of all the previous HP software.
  -ZoneAlarm settings to open ports and which tasks are in place, such as documented.
  I am running version 9 +. the docs to install Version 8 reference parameters.
  ZoneAlarm has been OFF during installation with the same result.

  Note:

  services.MSC does not show this task running
  I can find the HPSLPSVC32.dll task in the digital imaging bin directory.
  There is a bit of CLSID, firewall name and rule for HPSLPSVC and HPSLPSVC32 registry entries
  If this task is supposed to be running, there's nothing that appears to start, as for example the task CUE.

  Any help is appreciated.  Can this service be started manually or otherwise if it's supposed to be here?

  Found an article on the forum for a similar with XP and C4580 problem after I posted the problem.  Do you have a regsvr32 HPSLPSVC32.dll since the 'bin' directory and restarted as suggested in this announcement.

  Service now shows.

  'Install' for my printer suddenly restarted automatically, and all finished.

  Printer display the buttons work.

  Solution Center works.

  CPU seems normal.

  All right.

  Bravo added another display.

• OfficeJet Pro 8500 909 a-. do not reset ink level

  Hi, I have an officejet pro 8500 and I have a problem has a simple solution, I hope! I put it in a new black 940XL high capacity cartridge anhd the LCD screen on the printer and the solution center monitor always shows an explaination (!) mark. This indicates that the ink is close to finishing. In the HP Solution Center, it also shows that the ink level is very low. I can only assume that the printer still think it's the old cartridge. Is there a way that it can be reset, so the printer recognizes that it has a full cartridge?

  Any help would be appreciated.

  Thanks, Ian

  Ok! In desperation I put in another cartridge and everything works.

  Obviously some kind of flaw with the cartridge. I'll take it back to the store when I can

  Thanks anyway

• Photosmart Plus B210a will not touchpad as missing HP Solution Center scan

  Hello

  I'm on Windows 7 Professional 64 bit

  I have a Photosmart more B210a

  For 18 months he has been fine, but now the HP Solution Center disappeared.

  I tried to uninstall and reinstall.

  I did both the original disc and then using the software "full feature", but the Solutions Center is nowhere to be seen.

  I use the wireless printer and everything works except that I can't use the touch pad to analyze, because there is no way I can activate it.

  So, how can I get the HP Solution Center - please, do not say reinstall as I did 5 or 6 times using the drive and the software PSB210_231.exe.

  Thank you very much

  Mike

  Thanks again

  I'll try that as soon as I get home

  Mike

• HP OfficeJet 6500 a Plus E710-n do not recognize ink levels.

  I have some HP 920 ink cartridges refilled at Costco.  Everything works well except the ink level

  view.  The printer is unable to meet the new levels of ink.  Is it possible to do a "Hard Reset" of the printer to choose

  charged cartridge levels?  As I said, they are genuine HP cartridges.

  Thanks for any help.

  Hello fancifree4u

  For the print cartridge errors, try the following article: print cartridge error. However, since they are replenished ink cartridges HP cannot guarantee that they are working properly.

  Can I recharge the ink in my HP ink cartridge?

• DeskJet 3050 All - in - One J610a: I can not check ink levels or to make a diagnosis of cleaning on my HP Deskjet 3050 All-- one J610a in.

  I had this printer since 2011.  Over the past two years I have not been able to check my ink on my computer or access the diagnostic print page (to clean the jets of ink if necessary).  I've always been able to do that before, but something has changed several years ago, where the HP printer page is very different and is devoid of icons click.  I always do the updates from HP, but nothing has changed.  Help, please.  I'm starting to have problems with the printer and I think that if I was able to clean the jets of ink, would solve the problem.  but of course I don't have this icon in the HP file on my computer.  He has simply disappeared.

  Help!

  @BonBon64

  If you have not already done so, you can remove and then reinstall the software of full functionality.

  File name: DJ3050_J610_1315 - 1.exe

• Solution Center HP PSC 1610 unable to give ink levels.

  Message "ink level is not available", and I can't get the ink levels.  At the same time he gave me the levels, but now I can't. Tried to uninstall and reinstall the HP Solution file using the DVD and the download, but nothing has been resolved.

  After all the suggested me has given on the Forum, I finally uninstalled the PSC 1610 printer software and other printing software (model 3050 a) that had previously been uninstalled). By restarting the computer, I found a message about the problem starting with the 3050 a sotware which I thought was deleted (uninstalled too).  After searching around for a solution, I stumbled upon the startup file that had a file 'monitor ink levels ". I deleted this file.  After you have reinstalled the software PSC 1610 using the HP DVD I bought, I was FINALLY able to get the graph of ink level HP Solution Center!  Perhaps my accidental solution can help someone else, so I write this message.

• HP solutions Center can not scan, scan to preview works nor, error code 4, [(3,42,0)]?

  HP Elitebook p 8460, business management Win 7 (64).

  All-in-one, HP Officejet 5610 (no initials).

  5610 works properly, it can scan via buttons, copy via buttons, can be used as a printer with no problems.

  Center solutions HP see the 5610, reads ink levels, seems to work ok for everthing BUT sweep.

  HP Soltuon Center starts scan, guests to the default values, once selected all hae, he proceeds, the 5610 appears to be scanning (I hear it move scanner) but the software does not.

  The scan preview window appears but is a smaller rectangle and cannot be resived or even not selected, no menu drop downs seems to work.

  After 30 seconds or more, the error message appears, a yellow triangle with "!" in it...

  reading...

  An error has occurred in the scanner software.  Try the following steps.  After each step, try to scan the image... then reboot, restart, reinstall... tried all, same error.

  Raise the HP printer and Scanner Utility Dr, he ran, he said I need an update, installed the update, revived 'Dr', he said everything was fine (past all the test), test analysis resulted in the same error.

  I never had this on Win XP, but I was never able to make it work under Win 7 on this computer.

  In fact, I had forgotten I had recorded this problem (from September last year).

  I tested the scan function again and it seems to work fine.  I does no change, but this does not mean that I have no updates that may have solved the problem.

  Solution Center still does not show ink levels, but by going to the printer Kit, ink level estimates are displayed (possible solution).

  Please consider this problem solved for me.

• Officejet 5610 all-in-one: Solution Center says not connected printer

  I can not info ink level when looking for the ink level using Toolbox printer in the solution Center.  It says 5610 printer not connected... but the functions of printer normally.

  Perfect!

  Thank you at this point, you can continue to check levels of ink on the test page, or you can remove the software and driver from your computer and try to reinstall to see the Toolbox will work again.

  If you want to go ahead with uninstall and reinstall, uninstall the printer software from the Control Panel on your PC, restart your PC then to complete uninstallation and download and run the installation from here: HP Deskjet and Officejet full feature software and drivers

  Once installation is complete, open the Solution Center on your desktop and try to check the levels of ink again.

  Good luck

• DeskJet D1460 appearing is not in the solution Center

  I recently had problems with my HP Deskjet D1460, which I tried to solve by uninstalling and reinstalling the printer driver and all related software. A fatal error occurred during installation, the installation has been reversed and a solution has been downloaded. After you follow the steps in the solution, I tried to reinstall it again, only to be presented with a message saying that the software was already installed - it turns out that the installation was not reversed after all. Further investigation showed that the printer works, although the original problem had not been resolved. I managed to find the cause of the issue to Google Chrome and solved the problem in uninstalling and reinstalling Chrome. So, I now have a fully functional printer. But here's the problem: the printer is no longer appears in the HP Solution Center. Before reinstall, it appeared there but would not show ink levels. Now, it disappeared completely, but my other printer HP Photosmart Plus B209a-m is the ink level still there and display. No idea why the Deskjet disappeared, and how can I get it back?

  Hi nintendoboy15,

  At this point, if all you really need is to check on the D1460 ink levels, you can do that with the HP print and Scan Doctor. Once you download and run the HP print and Scan doctor, you will want to choose the Photosmart D1460 and then it will bring you to a screen showing there are missing software or difficulty printing or difficulty of analysis. If you click on the printer and then the ink levels, you should be able to see them there. I know this isn't a fix for the problem, but I hope this work around makes life a little easier

  

  Hope you have a good week!

• HP HP Officejet 4500 g Solution Center: does not open. Worked yesterday morning, did not work yesterday afternoon.

  Hi all!  Yesterday morning, I scanned in some documents by using the Center, HP solutions, and later in the day that I was not able to open the Solution Center and got a message saying that my installation was not complete?  I've used this for years with little problem.  I also ran printing HP and Scan doc and shows the printer installed, but when I continue it said that I have to reinstall.

  I took the printer to the printer menu, added the printer, but still no luck.

  I watched 10 Windows update and found that a lot has been downloaded yesterday some time.  I wonder if anyone has reported problems with updates.  This happened again and when I uninstalled the offending file, everything was fine.

  I can print, I can copy, but I can't scan which is very convenient.

  I'm not trying to uninstall and reinstall everything just because it creates more problems...

  Any thoughts? Help!

  Mary Anne

  OK, I uninstalled and reinstalled.  I was not as painful as I expected.

  Works fine now.

  Thank you!!

• OfficeJet 6500 will not display ink using Windows 7 levels.

  I have a HP Officejet 6500, model E709n wireless. My OS is Windows 7 Home Premium Service Pack 1.  I downloaded and installed the drivers and software.  It will scan and print, but responses to double click on the scan and fax buttons is very slow.  It will not show ink levels.  I get a message that the computer cannot communicate with the printer.  The error message also tells me to check that the printer is on and the usb cable is connected.  Since they are obviously related, there is another problem.

  When I connected the printer to a computer running Windows XP Professional, everything works fine.

  Does anyone have a solution?

  Hey Bob,

  I suggest the doctor printing & scanning HP to see if it is able to solve your problem running. If should be able to recongize any wiring or driver error and solve them for you. If it does not solve the problem, post back with new details and will continue from there.

  Thank you!

  Sean

• HP Officejet Pro 8500: 8500 ink levels appears after the upgrade to Windows 10

  When I go to the HP Solution Center, ink level is no longer displayed. Download the message ink level is not yet available. Just before the upgrade of levels have been posted. I ironed all cartridges and checked at the software level. All thoughts.

  Banhien, ran the link you sent, the system rebooted, but do not see the HP Solution Center and I see the 8500 A909a in my devices, but is not the default printer. When I upgraded to Windows 10, had same problem, downloaded new drivers and everything but somehow managed to make the HP the printer named, but then in Solutions of HP did not show ink levels. All thoughts. Thank you. George