not showing caller ID does not display

I see that someone else had same problem a year ago that never responded.

I have an Officejet Pro 8600 more again.  When a fax arrives, the caller ID does not appear on the screen.  It is connected to a single line with caller ID.  Is something wrong with the display? It just says: "Receive faxes", but no caller ID.  The phone line has caller ID

This has nothing to do with the blocking of unwanted faxes.  I want just the caller ID to show on the screen.

Thank you!

Hi jachang, sorry to hear that you have a problem with the caller ID on your printer. A few factors can come into play with the issue you are experiencing. One thing that could happen is that you don't have the number stored in your address book to the printer. If a number is a private number, it will return unknown number on the printer no matter whether or not you have a caller id on your phone line. I suggest that if you have several different numbers fax you who invents it like an unknown number, you take those numbers and record them in your directory of contact on the printer with the names as well so that it is displayed on the printer when these people fax you. If you are positive that the fax number you is NOT a private number and it should appear, then I call your phone company and have them test your configuration of line just in case any problems.

If you have any other questions, feel free to write again.

Thank you

Tags: HP Printers

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