Offcejet Pro 8500 a - A910a connection error

Similar Questions

• Impossible to get HP pro 8500 has to connect to the internet.

  How can I get HP pro 8500 has to connect to the internet.  When I go through when I go to the e hp Print cebter I see a yellow warning box indicating that my printer is not connected to the internet.

  Inernet connection has been established and shown on eprint center once the printer was turned off and then back on again.

• Failed to get printer email address on Officejet Pro 8500 a A910a

  Hi HP Support!

  I would like to know how I can get the e-mail address of my printer? My printer model is HP Officejet Pro 8500 A910a. Here's my current installation of the printer:

  1. I've already updated its firmware to include the eprint service.
  2. My printer is already connected to the internet via the wireless network connection.
  3. I am able to print documents using the wireless printing functionality.

  Everything is already OK, except that I can't use the print feature Email Address. Whenever I click the button, it says 'the printer could not connect to the server' (note that I have already activated my Web Services printer). He also says that I need a parameter to connect to the printer of proxy server.

  That's my problem. I already looked for my proxy and there is none. I tried to watch using my Firefox browser and the browser I.E via internet options. I even googled 'what is my proxy setting' and the result says 'no proxy server detected' just my IP address.

  Please help me with this. Thank you!

  Hello

  The steps below a usually resolve the problem you are experiencing:
  
  1. unplug the power cord at the back of the printer.
  
  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).
  
  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.
  
  4. wait for 30 seconds, then plug the printer back and power.
  
  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.
  
  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):
  
  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

• OfficeJet Pro 8500 a (A910a): [HP Officejet Pro 8500 a] print issue, especially in black color

  Hello

  My HP Officejet Pro 8500 printer all-in-One (A910a) almost does print in black color more and some colors have a few lines. You can view the Diagnostic Self Test Pages I printed here.

  Hi @CuiZinieR,

  Welcome to the Forums of HP Support!

• OfficeJet Pro 8500 a A910a - cannot save pdf in multiple files via touch screen

  Hello world
  
  My problem is that I can't save my scans in multiple files (.pdf) If you use the "scan to file function" via the touch screen on my Officejet Pro 8500 A910a a shortcut. It works when scaning manually from the computer, but I need to work from the printer/scanner.
  
  The only way that the scan shortcut saves each page separately (works the way I need) is when you save as a .jpg file, but this isn't the exit, I need. I search for an .xml file change the shortcuts manually, but have not found one. Since my other printer 8500 A909a can analyze each page in a single .pdf file, it must be a question of settings that the A910a does not offer this parameter directly.
  
  I appreciate any assistance with this problem.

  OS: Windows 7 Home Premium 64-bit

  Driver: OJ8500_A910_1315

  Firmware: OJP8500_A910a_1231A

  Hi RnRMusicMan,
  
  the solution you are suggesting is what I have now and the reason why I even started this thread. Analysis each page separately from the touch screen is a pain in the a * and analysis of PC via a scan profile is not the way to go for me either. Thank you in any case, it seems like it is actually a problem in the software and I have to be careful next time, choose a new printer.

  RnRMusicMan wrote:
  

  Hi Koumack,

  Welcome to the HP Forums!

  I see that you are trying to save your scans in multiple files (.pdf) using the analysis of the function of file.

  That's what I could find in my resources:

  How to perform a scan: from the control panel

  Breast of HP Scan, select scan on a daily basis, and then click Advanced settings, select the file tab and check create a separate file for each scanned page. Click OK. It should work from the software.

  

  Otherwise, even if it may be a longer process, as a work around the printer, you can scan a page using the scanner glass.

  Hope this helps and have a nice day.

• HP Officejet Pro 8500 has: WIFI connection to printer after moving from a computer in another city

  I recently moved from Nevada to California with my printer.  I can't go to the printer.  The wireless light is lite. The printer has worked with this computer I Nevada. Promp in window says "printer is unable to connect to the server.

  "You can connect to the server through a proxy server" what is a proxy server address

  Hi @Raggetty ,

  I understand that you are having problems with the printer via the wireless network. I will definitely do my best to help you.

  Since you have moved, you must install the printer on the network.

  If you haven't already done so, restore the default settings of the network printer. Go to configuration, network, restore default network.

  Then set up the printer on the network again.

  Follow this document:

  Configure the printer to a wired network or wireless for the HP Officejet Pro 8500 has e-all-in-One Printer Series.

  If you need help to set up the printer on the network, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 8500 a909g wireless connection problem

  I have a printer wireless OfficeJet Pro 8500 a909g.  My PC is Windows 7 (64-bit).  Recently, the printer wasn't working reliably and we took to reboot our router frequently at the same time.  Router problems seem to be solved because my PC at home and the work laptop are well connected and running.  However, the printer would not work last night when I really needed.  The documents would appear in the queue, but never reach the printer.  Today, I uninstalled all the software of HP using the CD of origin and reinstalled all the latest software and drivers from hp.com.  Of course, I rebooted the printer several times during this process.  Using the Network Wizard wireless via the screen of the printer, I am able to locate my SSID and enter the WPA key.  The printer confirms that it is connected to the network.

  If my computer and printer are both connected to the same network why can't the HP software locate the printer?  Whenever I try to run the installation/Setup program it tells me that there is no HP printer on the network.  As I said, this printer has worked on this wireless network in the past.  I also downloaded and run the scan HP and difficulty of the program to see if she could solve the problem without success.

  Any other suggestions?

  Well, what I'm going to make you, it's just a basic uninstall and reinstall the printer. I'll describe the steps and you are right, we can use the USB > wireless Assistant. You can access that by running the software after the installation of the USB. Here are my steps...

  First of all, if you use a USB cable, be sure to remove it. Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  The START menu type "%temp%" and press on ENTER. Here, I want you to press Ctrl+A and press on REMOVE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

  Follow this link to download full feature software and drivers of the printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=3752459

  Install and let me know the result!

  In addition, here is how you set a static IP address: allocating an address static IP to your printer of HP Wireless - Windows 7 - YouTube

  Have a great day!
  

• How can I set up time + date on HP officejet Pro 8500 a-A910a

  Help, please

  On the touch screen, scroll right, and select Configuration > Preferences > Date and time and you should be able to implement.

• OfficeJet Pro 8500 A909a gives an error message that a cover is open, even if they are all closed.

  When the problem started, I could just open and close the lid for the flat bed scanner, but now the printer simply refuses to work! This defective control system can be replaced? No warranty left...!

  The pen didn't work, but it got right. I cracked the cover, found the sensor after cutting the cables and correspondents the son of black and yellow, THE MESSAGE has DISAPPEARED AND MY PRINTER WORKS... !!!

  Thanks to Binary_Zen for taking your time!

• HP Officejet Pro 8500 a A910a: problem formatting of printer after upgrade to Windows 10

  After the upgrade to Windows 7 to 10, some printed documents very well while others print in close columsns of 15 letters causing a document 1 page run 6 to 8 pages long and useless.

  I downloaded the latest driver from HP and used their diagnostic tests.  I used Windows Diagnostics.  They suggest no action.  I contacted Microsoft 3 times and technicians turned out to be unnecessary; It was suggested that finally back to Windows 7.  The printer works just great.  This printer is no longer under warranty.  I have a same printer which works well on another computer running Windows 10.

  I would like to know how to solve this problem caused by the upgrade to Windows 10.

  Wing wrote:

  I use Outlook.  Previews all looked normal.  I had problens with printing of emails but have been able to print a PDF document.

  Hi Wingtip,

  Please follow these steps to try to resolve the problem:

  1. open outlook

  2. double-click on the email address that you want to print (the email must open in a separate window)

  3. click on file and then print

  4. in the print window, select your printer and click Print below options.

  5. in the window options printing, make sure that the print style is set to memo, and then click Page layout

  6. click the paper tab, and set the margins to 0.50 '' on all sides. Also make sure the paper type and size is set to letter.

  7. click OK and then try to print.

  Please let me know if this helped.

• Pro 8500 more send faxes received to my email

  All my incoming fax used to be sent to my email address, now no more? Can U help please?
  
  Stannie

  Hi Stannie,

  The following assumes that you have installed full feature software AND that the software is fully functional.

  Excerpt from Page 50 of the User Guide:

  Set up the scan to E-mail

  You can use the printer to scan documents and send them to one or more email address
  addresses as attachments, without additional scanning software. You don't need to
  analyze the files on your computer and attach them to e-mail messages.

  NOTE: If you use the HP Officejet Pro 8500 a (A910a-f), you can only use
  Scan to network and Fax folder in network folder. To find your model number,
  See the printer model number.

  To use the e-mail scanning feature, perform the following steps:

  Step 1: Define the profiles of outgoing e-mail

  Configure the e-mail address that will appear in the FROM part of the e-mail
  message sent by the printer. You can add up to 10 profiles of outgoing e-mail. You can
  Use the HP software installed on your computer to create these profiles.

  Step 2: Add e-mail addresses to the e-mail address book

  Manage the list of people to whom you can send e-mail messages to the printer.
  You can add up to 5 e-mail addresses or groups of messaging, as well as their correspondents
  contact names. To add e-mail addresses, you must use built-in Web printer
  Server (EWS).

  Step 3: Configure other e-mail options

  You can configure the SUBJECT and body text by default which is included in all e-mail messages
  messages sent from the printer. To configure these options, you must use the printer
  EWS.

  Step 1: Configure outgoing e-mail profiles

  To configure outgoing e-mail used by the printer profile, follow these steps
  your operating system.

  Windows
  1. open the HP printing software. For more information, see software HP printer
  (Windows).

  2. double-click on shares of Scanner and then double-click Scan to e-mail Assistant...

  3. click on new and then follow the instructions on the screen.

  =======================================================================

  EWS designates the embedded - Web server read about it in your user's Guide.

  It is a Web page interface, that you can use to control and interact with the installation program and the features of your printer.

  You can open the built-in Web server in your favorite browser:

  • Open the browser at a blank tab / print this page
  • Enter the IP address of the printer such as the address of the Web page.

  for example

  Enter 192.168.1.16

  and the browser will open the Web page for your printer at http://192.168.1.16/

  Don't forget, the address IP of YOUR printer will be different.

  =======================================================================

  Click on the thumbs-up Kudos to say 'thank you '.

  While I strive to reflect best practices of HP, I do not work for HP.

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• HP officejet pro 8500 a909g driver for mac 10.10.3

  Hello

  I am not able to scan/print through HP officejet pro 8500 a909g 10.10.3 Mac.

  I think because of no proper drivers, scanning/printing does not work.

  What should do?

  Hi @pan1490,

  Welcome to the HP Forums!

  I understand that you cannot print or scan with your HP Officejet Pro 8500 a909g on Mac OS X 10.10.3 Yosemite to. And I'm happy to see it for you!

  To verify that your printer hardware is functional, you are able to make copies of the scanner glass? Copy of a multi-page Original.

  If you are able to copy, then I recommend to install this driver, HP v3.1 for OS X printer drivers, which is the only driver I know for this printer on Mac OS X 10.10.3 available. Please see this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. How to scan without HP on Mac software.

  Hope this solves your problem and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• The network file scanned Documents (PDF or JPG) = 0 (OfficeJet Pro 8500 has 910 bytes

  I have OfficeJet Pro 8500 910 has connected to the wired network with domain

  I created a shared network folder with read access to my computer (operating system windows 8 Pro X 64) through IP address of printer

  http://10.181.XX.xxx

  The shared folder has appeared on the screen officeJet and test with success, when I wear analysis on the officejet, the digitized file appeared on the network folder but with of size 0 bytes and does not open even it is pdf or jpg

  I have same door on the other computer is windows 7 PRo X 64 spouse for the same field and scanned documents open succefuly.

  Help, please

  My problem was solved by updating the HP 8500 has the latest firmware

  Thanks for trying to help me

• OfficeJet Pro 8500 Wireless: Hard reset after automatically adjustments between each printed page?

  I have a HP Officejet Pro 8500 Wireless, mainly connected with WiFi for PC Win7.

  The problem is that the printer automatically adjusts between each printed page! How can I fix it? Is this possible with a hard reset?

  Thank you for your answer!

  I think that the cable of the red ink has been blocked, but it's fixed now.