Office w / Win & (64) Home Premium, SP1: DVD RW drive (e :)) crashed)

My drive SATA DVD - RW X 22 crashed unexpectedly as follows:

After uninstalling the package iTunes, including Apple Application Support, Quick Time and Hello I successfully some of my files on CD and the disc ejected safely. A few minutes later, I inserted the same CD and could not access it. It was running, making a rhythmic "tock" sound. AutoPlay does not appear. Windows Explorer did not show the drive, then did, but nothing came when I clicked it and close the window would be wrong until I used the Task Manager. I removed the disc and tried a new brand with the same results. Two questions:

1 - is a hardware or a software problem?

2A Windows affected in some way by removal of Hello, QuickTime or Apple Application Support? In other words, one of these programs needs Windows 7 for its own functioning?

(2) these are all third-party programs and does not part of victory

(1) try this fixit tool http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

Tags: Windows

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  • Win 7 Home Premium 64-bit, shows that it is valid and active, but still get the error code to activate 0x8004fe21.

    I've owned my XPS Dell for more than 2 years, (that I bought new from Dell) and last week I started to get the ' don't not Genuine Microsoft..., "I'm under Win 7 Home Premium 64-bit, which shows that it is valid and active, but I still get the error of 0x8004fe21 activation code.

    I did all the basics, slui.exe, slui3.exe, slui4.exe, which all say successful activation, but remains constantly get the error of 0x8004fe21 activation code.

    Here are the diagnostic report:

    Diagnostic report (1.9.0027.0)

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - 7TK7X - CDPPC-7YHYV
    The Windows Product Key hash: n8Vo57Hev5XM5pGp/e7rfYVx5sQ =
    Windows product ID: 00359-OEM-9805391-45580
    Windows product ID type: 8
    Windows license type: COA SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2EBA2488-7B3E-46A9-9D19-B92E3C47E8F8} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.120503 - 2030
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Basic Edition 2003 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {2EBA2488-7B3E-46A9-9D19-B92E3C47E8F8}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7YHYV00359-OEM-9805391-455808S-1-5-21-1800837603-2485805944-2960746992Dell Inc.. Studio XPS 8100 Dell Inc.. A05 20100708000000.000000 + 0004A693407018400FC04090409Time(GMT-05:00) Standard is03DELL FX09 100100Microsoft Office Basic edition 2003114dtxPQcSBdfvAVAMubAVy3TZOgQ =73102-OEM-5695703-736765 9EDDBCB8239FF7A

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-053-945580-02-1033-7601.0000-2562012
    Installation ID: 020314789613610665841200172506767716013075146504391195
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 7YHYV
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 20/09/2012-09:47:28

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current HWID of Hash: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln0eHvbaEqbcJVCZYj0Qeqw6XF0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL-FX09
    FACP DELL-FX09
    HPET DELL OEMHPET
    MCFG DELL OEMMCFG
    FX09 DELL SLIC
    OSFR DELL-FX09
    LASRYVITRAGE DELL-FX09
    ASF!   LEGEND I865PASF
    SSDT DpgPmm CpuPm

    Here are the results of the sfc/scannow:

    Microsoft Windows [Uersion 6.1 7601]

    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\System32>sfc/scannow
    Start scanning system. This process will take time.
    Start of the phase of verification of the scanning system.
    Full check of 100%.
    Windows resource protection found corrupt files but was unable to repair some of th
    EM.
    Details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    I can send the cbs.log log if necessary.

    Thank you

    SoC

    The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

    Download and install the latest version of...

    http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=21730

    Then run another MGADiag report and view the results.

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