OfficeJet 100: All the lights are flashing, printer does not respond

Sometimes when I print a document that contains multiple pages, pops up an error. During the print job, the printer stops work on the intermediate page (for example - second page), spits out the rest of the blank page and all the lights flashing. The printer does not any action, only a hard reset (disconnect battery). After that, he will normally for a same day behavior, and suddenly many, same error. Printer is mainly used through Bluetooth, but the same error occurs also in the cable.

I checked almost everything I could, there is no paper jam, cartridges are placed correctly, battery is fully charged, also this page http://support.hp.com/us-en/document/c02643100, nothing helped. It's really annoying, when it arrives of the exhausts. How can I solve the problem? Any ideas? Thank you very much.

He gets these events:

69556: event_dirty_power_up

69552: event_log_no_media_pick

Hey @Mar_tin,

Welcome to the Forums of HP Support! I hope you enjoy your stay here.

I see that your Officejet 100 is having problems with the paper feed. I can help you with that.

This document describes How to fix paper jams with your printer. If after completing the document, you still get paper jams, the printer will be replaced. You can contact HP support by clicking on this link and fill out the form below to discuss the options based on your warranty.

Please let me know if this fixes the paper jams or if you have other questions. If not, have a great day!

If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

Tags: HP Printers

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