OfficeJet 4500: Frequent tricolor cartridge problem

Similar Questions

• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• Officejet Pro 8620:8620 cartridge problem

  Recently, I ran downstairs on the yellow cartridge and replace it with 951XL. This was the first replacement of cartridge for my printer. I have a cartridge problem error that I couold not clear. I assumed it was a faulty cartridge and had the intention to return to Costco. I put the old cartridge back and the problem of the cartridge continues. I turned off the printer, waited, placed all the cartridges, but unsuccessfully this error compensation. I cleaned the connector from the cartridge with a Q-Tip and no luck. Any suggestions?

  Follow-up... I worked with the HP chat support team. After running through the standard troubleeshooting we finally understood the correct remedy. I deleted and reinstalled the printerhead (fairly simple) Assembly and that reset everything amok. Printer works fine now.

• HP Officejet 4500 wireless connect installation problem

  I've just set up my wireless Officejet 4500 (model G510). My network is detected by the installation CD and manual configuration wizard wireless, but not by automatic wireless Assistant. After you connect, the two have shown the result "the printer cannot find the router, please check if the network name and password are correct". However, I am sure the detected network and password were correct. Could you help me on this issue? Thank you!

  Let us make sure that the printer is not broken.  Can make a copy of the front of the printer?

  Uninstall you the HP software by using the HP uninstaller, restart and then download and install the latest software for your printer from the "Support & drivers" link at the top of this page.

• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.

• How can I clear the paper jam in the HP OFFICEJET 4500 printer?

  The jam occurred when printing on plain, white legal paper (8.5 x 14) and the landscape orientation.

  There are a number of the OfficeJet 4500 series printers. If you have the HP OfficeJet 4500 G510g then here are the relevant support pages:

  HP OfficeJet 4500 G510g - jams & feed problems .

  If you have a different printer access the equivalent page for her.

• HP Officejet 4500 print cartridge problem

  After you install the new black ink cartridge, error message came: 'print cartridge problem [Black]. Refer to the documentation for the device to get out of trouble. »

  I removed the cartridge and reinsert. Same message. Unplug the printer, then turn it off. When turned on again, the same message.

  Thank you, Jason, for your support.  Lesson: stick to what worked before, for example, 901 XL ink cartridge, as opposed to 901.

  Sidney

• HP Officejet 4500 cartridge alert

  I have a printer HP Officejet 4500 G510n-z, running under Windows 7 64-bit. The printer has been giving me alerts of my being of bundles or tricolor cartridge incorrectly installed (even if it is a cartridge HP Officejet 901 three colors and a new cartridge).  I get the cartridge out, put back in and do an alignment and the alignment is done. When I go to print something, it will always need to print with a color little or not at all, or go back to the same problem alert cartridge. About 3 months ago, I put in an Officejet HP 901XL black ink cartridge and the cartridges worked very well together until I had to change the Tricolor cartridge. That's when my problems started. Must both cartridges be the same?

  I read the answer.  Some people use 'print' and 'copy' interchangeably and in the same sentence.  It's ok, but I just wanted to confirm what was going on.  I thought that I understand you, but I wanted to make sure.

  I agree with you that we are probably at the end of our troubleshooting options.  You have been through all the troubleshooting steps and reset.  The Print doctor failed.  The only suggestion would be to do a reset full semi if you want to give that a try.

  If successful, this reset the default printer and clear the memory.  If the printer was on a wireless network, it should be removed and would need to be reconnected.  If you want to try this, I can send you the steps in a private message to your Forums HP box.  I need you agree to not post the stages.  Let me know what you decide.

• Printing problems HP Officejet 4500 and warranty issues

  Help!

  I have problems with a HP Officejet 4500 that I bought last January.  He stopped working at the end of December, but I had to get out of town for Christmas and have not reported in time.  It is not my main printer, so I didn't start working to try to make it work until today.

  It will start printing, but stops after a few lines, the screen indicates that it is out of ink.  Sometimes he says that the black ink is low, sometimes the tri-color, sometimes both.  After I have the OK button it will print another line or two until it stops and says it's out of ink.  What it prints, it's kind of uneven and blotchy.  Sometimes it falls a letter of a Word.

  When I run a report it wybody help best cut down the lines.  For example, if the line is different sizes of the 'Aa' letter, it will only print the top of the letter.  He will also skip lines.

  I cleaned the cartridges, I aligned the cartridges (that I did when I put these new cartridges), and I'm at the end of my mind!

  Can someone help me or am I just bad luck?

  Thank you!

  I would like to look at this document here. It will give one the troubleshooting steps to try to resolve the problem you are having with a quality of printer output. Among the measures here are ones you mentioned by train, but there are others in the document which are available and which were not included in the above post. If you reach the end of the document, and the question is still involved, would seek the replacement of the product.
  
  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us & DLC = in & LC = in & Product = 5061082

• Scanning problems on wireless HP Officejet 4500 G510n-z

  I'm about to throw this printer/scanner at the door!  I love this scanner but since I had to buy a new computer

  with windows 8, no driver disc to install my software disc, I can't seem to get a complete reinstallation of HP programs to install the Center and I don't dare hit the 'add a device' since I reinstalled the full installation software, my computer wants to continue to try to reinstall the application when well even it is already installed.   I uninstalled, cleaned and reinstalled and no still no solution Center.  HP also claims that there are no drivers for the center of solutions for windows 8.  Is this true?   My scanner is 1 year old.  Everything suggests to use the windows fax and scan.  Tried, how ever it stinks and it works not just for what I need it to do.  It is the second time I bought a HP scanner and a year later have problems with the application.  I think I've read all the blogs you have posted and tried all the links so far.  I know not what is missing... It is the center of solution and I can't seem to find a way to recover.  I have an ASUS with windows 8. Help, please!   If I have to buy another printer... I will never buy another HP product again.  Ink cartridges cost almost 60.00 it's half the price of the printer. Please help... Thank you very much for your time

  Hi wincrazy,

  "There is no drivers for the center of solutions for windows 8."  Is this true? "No, that's not true and I can help you get the Solution Center.

  Please follow the instructions below to completely remove the current 4500 software and then re-install complete software functionality, including the Solution Center.

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose to save money, save it on the desktop > HP Officejet 4500 G510n Full Feature Software and Driver
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the Util folder
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have a not HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• HP Officejet 4500 desktop: problem of scan for hardware

  Hello.

  I'm having a problem with the Scanner on my device. It worked fine for years until recently. When I run a scan, the scan bar sounds like it is moved to about, as if she was facing too much friction on his way. The resulting quality of the scan is too rough. Here is an example:

  I tried to reset and even reinstalling the driver, but it seems to be a hardware problem. My device is already passed it is guaranteed and I am entirely willing to open if necessary, because I have knowledge in electronics. What can we do?

  Hi @XtheHunter,

  Welcome to the HP forums! Is a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I saw the post and understand that there are problems of scanning with the printer. I'll be more than happy to help you here.

  First of all, you have diagnosed the problem perfectly that the scan feature does not work. Great job on this point. Kudos to you. It is always a privilege to work with customers technically very. I take it as a privilege to share this platform with you. We value your relationship with HP and want to better serve you.

  First of all, it looks like a hardware problem with the printer. We will isolate the problem correctly.

  Please make some copies directly from the printer without any communication to the computer.

  Place the copy face down on the flat and press the copy button. If the copy is fine, then the question might be software related.

  If there are problems with copy, then try to copy again with a set of different cartridges to further isolate the issue. They copy very well if we could solve the problems for software related issues.

  I'll send you the steps to perform a semi full reset as a private message. Please look for the messages also. Sometimes it is useful to correct the situation.

  If it does not correctly copy, then the printer must be repaired by contacting the HP support by phone. Link: http://hp.com/contacthp

  Please try to copy from the charger bed and document scanner to further isolate the issue.

  If the problem is with the document feeder, then you can still use the scanner flat and vice versa to work around the problem.

  I will send you the links of service manuals for the printer that could be useful.

  Link 1: http://support.hp.com/us-en/product/hp-officejet-4500-all-in-one-printer-series-g510/3919445/manuals

  I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well. Please reach out for questions and I'll be there for you help.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

• OfficeJet 6310 tricolor cartridge (93/95) stops working after replacing the cartridge of black and white (92)

  OfficeJet 6310.  Brand new problem.  This morning my 92 black (right) went dry and as soon as I replaced it the printer said my tricolor is bad.  With the 95 the printer now shows "left cartridge needs to be replaced" and with the 93 the printer now shows "cartridge not intended for this printer."  There is no point at all.  Restarting, cleaning the contacts and heads, nothing seems to work. The cartridges are HP OEM fresh out of the blister, no refills.  I used the 93 both cartridges lights 95 alongside 92 black for a few years.  Foreigners have infected my printer.  Anyone have any ideas?  Someone two days ago posted basically the same problem with their so 5740 printer.

  Message edited by Frustration1029 on 12/09/2009 07:48

  1. remove all the cartridges and turn the printer off

  2 unplug the printer and wait a minute

  3 press and hold the # and 9 while plugging in the power cord from back in.

  4. wait a few seconds, and then press the power button.

  5. the display should read 'Full Reset to Null'

  6 only install the color cartridge.  Close the cover

  7. wait for the machine to ask for black cartridge, then open the cover and install black cartridge.

  8. close the lid

  9 alignment page be printed automatically.

• Problem drivers 5.0 HP printers Officejet 4500 G510n-z

  Hello

  updated drivers HP 5.0 from August 30. 2016

  Since then attempt to use the results of scan in "waiting for scanner ' for the ages or error of-9923. (This Officejet 4500 is a wifi printer)

  Generally, I use an extract and import from a scanner in the menu file, in which the printer is visible.

  Removal and reinstallation of the HP printer has not solved the problem.

  Did you notice similar behavior?

  Greetings to all.

  Same here :-( I had to buy a cable USB A to B USB to connect the printer/scanner directly on the Macbook, at least that, it works... always looking for a way to bring my analysis via WLAN...

• Scanning on HP Officejet 4500 G510n-z problems

  I have a HP Officejet 4500 G510n-z. I am currently on wireless and able to print without problem. However, when I try to scan, the display shows "NO Scan option. Refer to the documentation for the device to get out of trouble. Documentation of currency is not on the analysis of the questions and when I use the help function in the printer it tells me that there is "no computer connection. I have all set up and work wireless. Help, please! Thank you!

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  If this isn't the case, you may need to reinstall the complete star driver.  What is your operating system?

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!