HP Officejet Pro 8600 Plus: cartridge problem 8600

Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

Hi @Paula15,

Welcome to the HP Forums!

I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

Hope this information is useful and have a beautiful day!

"Please click the Thumbs up icon below to thank me for having responded."

Tags: HP Printers

Similar Questions

  • Officejet Pro 8620:8620 cartridge problem

    Recently, I ran downstairs on the yellow cartridge and replace it with 951XL. This was the first replacement of cartridge for my printer. I have a cartridge problem error that I couold not clear. I assumed it was a faulty cartridge and had the intention to return to Costco. I put the old cartridge back and the problem of the cartridge continues. I turned off the printer, waited, placed all the cartridges, but unsuccessfully this error compensation. I cleaned the connector from the cartridge with a Q-Tip and no luck. Any suggestions?

    Follow-up... I worked with the HP chat support team. After running through the standard troubleeshooting we finally understood the correct remedy. I deleted and reinstalled the printerhead (fairly simple) Assembly and that reset everything amok. Printer works fine now.

  • HP OfficeJet Pro 8600 Plus - ADF scanning problem

    Hello

    I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

    When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

    I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

    This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

    Any recommendations?

    Best regards

    Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

  • Officejet Pro 8600 cartridge problem

    Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

    Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

  • HP Officejet Pro 8600 Plus - Duplex printing problem

    I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

    He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

    Any suggestions?

    Thank you

    Hey there @operationorphan

    I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

    You can try to update the firmware: get the latest Firmware and updates

    If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

    I hope that helps!

    If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

    See you soon

  • Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

    I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

    I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

    I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

    HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

    I consider that a resolution of the post!

  • HP Officejet Pro 8600 Plus "unspecified printer problem.

    I've just set up my HP Officejet Pro 8600 Plus e-all-in-one.  The establishment seemed fine, but when I go to the tab "devices" to "HP" connected there a sign yellow and says that I have a problem with my printer.  When I click on the symbol of the performance, the box says that "a non specifiedproblem has been reported." Please check your printer. ' When I check the printer control panel, there is no reported problem.  The machine seems to print OK, but I want to clarify this error that appears.  Any ideas?

    Also, I've done the restart and sign-off/sign-in stuff, so we can move on to the second order troubleshooting.  Thank you.

    Welcome to the HP support community!

    This error has been reported several times here on the Forum and still no resolution of HP.

    I have the same printer and the same error is reported.  While inconvenient, feel free to ignore it!  :-)

    WyreNut

  • OfficeJet Pro 8600 Plus fried by storm - how can I removed the ink cartridges

    A storm on the last week my OfficeJet Pro 8600 Plus feeding dish. The printer is irretrievably economic so I ordered a new printer.

    Without power, the transport of ink cartridge is stuck in extreme right position where it is impossible to remove the four ink cartridges relatively new. Ink is not cheap... would like to be able to recover the disabled printer ink cartridges but cannot understand how the cart release.

    Any sugguestions would be appreciated.

    In the end from the deceased by removving Assembly ADF/scanner printer ink cartridges. This provided access from the top to the distribution of ink stuck.  T10 Torx driver required to remove all.

    The new printer will not accept the cartridges retrieved when installing printer... had to use the "setup" cartridges in the box with the new printer.

    After you configure the new printer, however, I've been able to 'Set up' cartridges for almost new XL cartridges that I had recovered from my old printer.

  • HP Officejet Pro 8600 Plus: problem of print head

    Have had this printer for a couple of years without any problems.  All of a sudden getting the message: printhead appears to be missing, not detected, or incorrectly installed. Lived all the recommended diagnostic checks but still a problem. I got it working the first time but then after a few days print message pops up again. The message won't let me come back to the homescreen on the printer.  I took it by a realignment and the printer prints a test page. If the printhead has been the problem, then I thought that he would not be able to print a test page. Any suggestions?

    Thanks for your support Gemini02.  As well as through the HP recommended diagnostic tests I blush as the printhead to hot water, but still the same message. I also downloaded and reloaded the drivers, but to no avail.  The machine is 3.5 years old and so I came to the conclusion, it exceeded its use by date.  The cost of a new print head is $ 70 while the printer, HP Officejet pro 8600, is now manufactured and was replaced by the Officejet pro 8620 which sold $275 by HP.  HP said that because of the age of the printer, there is no guarantee that a new printhead will not solve the problem.  I then bit the bullet and ordered a new printer.

  • Scan more OfficeJet Pro 8600: Officejet Pro 8600 Plus resize problem

    With the help of Officejet Pro 8600 Plus to scan documents on computer in PDF format.

    I'm tring to scan a document that contains very important information just at the foot of the page, but when the scanned document appears on the computer screen, I see that he has not captured at the bottom of the original document.

    I can work out how to resize the document to the copy function, but I can't find an option to resize for scanning.

    Nobody knows the answer to my woes?

    Thank you for your help.

    Hello

    Thank you for using the forum.

    You can choose the scan size, example as shown.

    In addition, these videos may be useful for you:

    Scanning multiple photos:

    HP Officejet Pro 8630

    https://goo.GL/ADYDmo

    Scanning tips:

    HP Officejet Pro 8630

    https://goo.GL/fjZvqM

    Hope that helps.

  • OfficeJet Pro 8600 Plus: problem of scanning the computer

    I have a HP Officejet Pro 8600. It is configured for a wireless connection.  All the features work, i.e. copying, printing out of internet/office, Fax, with the exception of scanning.  The printer is displayed the "OS is not taken in charge for this feature.  He has never done this before.  I was always able to scan to my computer before. My OS is Windows 7, 601.64.  I tried to reinstall the HP with the provided CD, but which does not allow me to run that is.

    Any suggestions before I have throw out the window?

    Hello

    Can scan you from the HP Officejet Pro series 8610 software by clicking Scan a Document or Photo?

    If not, try after HP print and the doctor Scan by selecting the difficulty of analysis:

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E013-1&h_keyword=DG-NDU

    What are the results reported?

  • HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

    I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

    It is said:

    "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

    I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

    HP Officejet Pro 8600 +.

    Product number CM750A
    Sequence number {content removed}
    Not under warranty

    Please notify.

    I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
    http://goo.GL/BXDFf

    It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

  • do I have to buy color ink cartridges? HP Officejet Pro 8600 more Windows XP

    HP Officejet Pro 8600 more

    Windows XP

    The printer will not print anything (including black and white which is my default setting), at least that I have installed a new yellow ink cartridge.  He says that the cartridge is exhausted and must be replaced before printing.    I have black and white printing color cartridges? Is there a solution? Thank you very much.

    DavidDavid salvation,

    Yes, you will need to replace the yellow cartridge to continue printing. Here's a good explanation of the design of the print mechanism, and what is needed to keep them in good working condition. Your printer is user replaceable print head. With this printer's ink lines that need to be filled in ink in this way that the print head should not be clogged jets in turn cause poor print quality problems.

    Written by Bob_Headrick on the wire note: http://h30434.www3.hp.com/t5/Other-Printing-Questions/Officejet-8500-won-t-print-Black-ink-only-if-other-colors-are/m-p/1706581#M67899

    HP, as other printer manufacturers, offers you with permanent print heads printers requiring ink for all colors, avoid the print heads.  HP, like some other manufacturers, also offers printers with user replaceable print heads.  These may of may not require ink in all colors in print, even though damage may occur if the print from the cartridge empty.  Finally, HP as some other manufacturers also offers printers with the printhead into the ink supply.  He is replaced at each change of cartridge.  These printers will happily print with a diet low, empty or many deleted completely same models.

    When you buy your next printer (from HP or from another manufacturer) be sure that you understand what is the type of printer and choose one that fits your needs.

  • OfficeJet Pro 8600 Plus exemplary prints with black streaks

    I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

    How can I solve this problem?

    @Imagehappy, you have the more than 8600 or a different version of the 8600?

    The reason for the question is because I want to give you a link to update the firmware.

    Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

    I really appreciate it!

    Thank you!

  • OfficeJet Pro 8600: Damaged ink cartridge message

    "" After the release of a paper jam, I have received messages to replace the ink - black, magenta, yellow - cartridges (which I did), then received message that the black cartridge "appears to be damaged"-it's genuine HP and straight out of the box. The level of the yellow cartridge is recognized by my computer but the magenta watch low (despite being also authentic HP, straight out of the box). I'm suspicious that the problem is with your printer, not the cartridges - ideas?

    Dear AndyR53,

    Please follow the steps in this document:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322914/model/4323658/document/c02919248/

    I hope you find it useful.

    Greetings.

    * I am not an employee of HP, my work is voluntary.

    If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.

Maybe you are looking for

  • Satellite A300 - 1 DG-easy keys do not work on Windows 7

    My easy key do not work, but are the fn keys. I installed all the drivers for Windows 7 64 bit and that they still do not work? Help, please

  • DV7-4276nr: dv7-4276nr device HPQ0004 unknown

    DV7-4276nr device HPQ0004 unknown Have a moment difficult to find the right driver, ive installed the software of quick launch, driver USB Media Reder, still no luck. Anyone know what driver I need? http://support.HP.com/us-en/drivers/selfservice/HP-

  • Windows Loader CV stuck keyboard does not respond

    Hello I'm completely stumped.  Windows randomly crashes after sleeping and it's Windows resume Loader but the keyboard or the mouse (and apparently all USB) is completely insensitive.  I tried the normal F8, pull on the plug returned to zero and noth

  • Is it possiable to host a servlet which is accessible only by BB on BES devices

    Hello I'm basically a new developer Java of BB (for devices). I would like to know is possiable to download a servlet on BES (server) so that only BB devices are able to connect it and it should not allow any other user to access... (In fact, my requ

  • Cannot get location using the network provider

    Hi all My android app uses the location updates and works very well on the Android device. I wore my application on 10 BB, I can get updates of location using GPS_PROVIDER but do not NETWORK_PROVIDER. Anyone who manages to find the location using the