HP Officejet Pro 8600 Plus: cartridge problem 8600

Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

Hi @Paula15,

Welcome to the HP Forums!

I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

Hope this information is useful and have a beautiful day!

"Please click the Thumbs up icon below to thank me for having responded."

Tags: HP Printers

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