OfficeJet 4500 g stopped printing black ink

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• OfficeJet 4500 will not print black ink

  Our small office now has an Officejet 4500 a few months without any problems. Today, it stopped printing any black ink.

  -J' changed the cartridge to be sure, but at no time has it says low ink. This fixed the problem for a few pages but the problem popped up. I align the cartridges after the installation of the new cartridge.

  -J' tried to clean the contacts on the cartridge itself.

  -The functions still scanning and color ink can be printed.

  -Overall impression seems slower, apart from the question of black ink. You know not so bound.

  -The all-in-one has been used more frequently in recent weeks.

  had the same problem, I have the hp printer 4625... I tried the self-cleaning ink printer cartridge under Tools-> cleaning ink cartridge and it worked for me...

  don't know if you tried yet, but if not - it give it a shot

  I hope you will manage to fix it!

• Windows 8 - officejet 6000 - just stopped printing black-

  Windows 8 - officejet 6000 - just stopped printing black-

  put a new black cartridge in and now it will not print black - going to test the page and color printing - can hardly see black text on the test page - gray value - has always been - no other changes have had recourse to the same printer for a little over a year.  Only clean the print heads still no black printing.

  Hi rea123,

  I understand that you have an Officejet 6000, which is currently not print black ink. I'm sorry to hear what is happening, but I will do my best to help you.

  I suggest that you first look through this document for Troubleshooting print quality problems because it may be a few steps that you have not yet tried.  This document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer has also a few steps to know how to clean the print head manually.

  If all else fails, take a look at the Bob_Headrick station for soaking your printhead.

  Hope this helps, have a nice day!

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• Photosmart C309 abruptly stopped, printing black ink (any solution?)

  My HP Photosmart Premium C309 suddenly stopped printing black.

  Everyone recognizes this problem and has a solution?

  I tried to unplug the power plug, power switch, cleaning of the printheads several times (manually), cartridge to give a little air, checked the connections, replacement of cartridge again. Nothing helps.

  Browse the internet: it seems that this problem occurs with the most HP printers.

  See for example: some forum someone temporarily solves the problem by performing cleaning operations for (more than) 7 times, which cost five new cartridges to replace, and after a month or if the problem recurs.

  I wouldn't do this because I don't want to empty an another XL cartridge and then discover the problem recurs.

  The printer (bought in April 2010) is connected through the USB port on a Mac Pro 8Core with OS - X 10.6 (I always use only paper HP and HP original cartridges)

  Thanks for your help in advance.

  Y.S.,

  This "Absolutely" worked for my c309! He started printing gray yesterday, then I finally got the blank pages. My first thought was that HP has screwed me again! lol but I tried the post above... I have unplugged the printer for more than 25 seconds, held down the 3 and # buttons simultaneously for another 25 dry more plugged in printer and now the buttons down then made for another 25 sec.  Had to reset the lang. and the country, but after a few minutes he printed a perfect test page and I was able to print all my docs now!  It was a solution easy vs on the removal of the water and heads/cartridge, etc.  I would try this first and if it doesn't work, then you can try other patches. Thank you!!!  Good luck!

  Erisso wrote:
  

  HP Photosmart Premium C309 didn't not print black

  You have this problem too, black wouldn't pring but would be printed dark gray?

  What I did and it worked has been reset to the factory settings, unpluging the printer during ± 25 seconds

  3 and # for and other 25 seconds went and after pitting power back on

  then re-registering your setting, all wet very well

  Jumps, this will help others

• OfficeJet 6500E709n will not print black ink

  It is occasional problem, now more common, previously solved using print head cleaning utility.  This time not worked.  also tried to print the alignment page, power off, and then by restarting, changed the black cartridge, without result - fine print color, just not black cartridges - at the first slight traces of footprints, now nothing.

  There is a print quality problem if the unit not printing black ink. There is a document for the E709n for printing questions found here.

  Let me know if it helps.

• HP Officejet 4500 will not print black

  My HP Officejet 4500 print or copy black.  I have cleaned the head many times, tried two new cartridges without success.  Its an Allinone G510g.  Not very old - do not give up on this already.

  In the paper here troubleshooting steps can help solve the black print is not on your Officejet 4500 printer g501g.

  If you pay off the printhead on a wet cloth, you get a strong black spot?  If this isn't the case, I guess the cartrdige.

• Re: Deskjet 3070 printer stop printing black ink

  Same thing happened to me. Black print cartridge has just stopped printing all of a sudden. I changed it a couple times but without success. Tried the workarond provided by someone else in this thread (type of glossy paper, normal quality) and that seems to work so far.

  Could someone HP help? My printer is out of warranty and 1.5 old now.

  Thank you

  Hi Sunshyn2005,

  Finally, Spanish support contacted me and solved the problem.

  A big thank you to HP support service. It was really effective.

  Daniel

• 3070 DeskJet printer stop printing black ink

  
  

  After several weeks of back only comes with HP support with a 3070 printer does not print black, I can share the information below:

  1. based on the number of people reporting this issue online and because of this same failure happened TWO printers I've had (the first was replaced under warranty) - there is a problem of quality of serious range with this model.

  2 HP are aware of this problem and offers an extended warranty of "non-public" (private via the forums) up to 2 years instead of 1 year warranty.

  3. If more than two years have passed since you bought the printer (like me) - so bad, next time buy another brand.

  I know that I won't trust this brand in the future.

• OfficeJet 4500 G510g stop printing

  Hi and thanks for the support.

  I have an OfficeJet g 4500510 who have worked up to now in a medium fantastci. But... Today, I made a simple printing B & W and surprise! Printer take the white sheet, the departure of power led to blink and stop! Nothing else! I did all the operations described in the support section of 32-bit Windows 7, without any positive result. I also did a factory reset (cancel + OK button), but nothing... I also tried to do a simple job with another computer, connected via the USB cable, but nothing yet... Thanks for the replies!

  Unfortunally, it WAS jam more than a simple book, but something is located in the section software printer. So, I sent my printer to HP for one complete replacement by another... That's all...

• OfficeJet 4630: 4630 Officejet won't print black ink

  My Officejet 4630 is 6 months old. I bought it when my previous HP printer (which was more than 2 years) stopped printing black ink. This printer is doing the same thing. I searched the forums and the internet for a solution, nothing works.

  I just changed the black ink cartridge today because he missed. I put in a geniune, brand new, HP black ink cartridge. Print the page alignment and the black ink was very uneven/faded. I scanned the pagae alignment and it has 'failed '. Printed a new alignment page, no black ink at all on this one. Then of course, the scan which has as well. I went through so many pages of reports to the printer, print quality, printer alignment pages, it's RIDICULOUS. I took the cartridge out and put it again. The printer off, he turned his back. NOTHING WORKS. This printer, which I paid a lot of money for, turns out to be useless!

  I'm NOT going to 'send this home' which seems to be the only solution I've found that I have not yet tried. If there is no solution for this problem that I can do myself so this printer is crap and I don't want that. And if this is really the case, I will never buy an HP product again because this is the SECOND time I had this problem. What is an unreliable product and brand.

  If anyone has a solution for this, I would be acknowledging the entry.

  I have exhausted the alignment and clean the print head options with no fix. However, I found a page on HP (a little hidden and I can not find yet) who said to get out the black cartridge and place the face upward all night. I did that last night, put in this morning and boom, new black ink printing!

• HP Officejet 8500 a e-all-in-one: Officejet 8500 A progressively less black ink prints

  Greetings,

  I have an Officejet 8500 a e-all-in-one, which was a little finiky when it print black ink. It prints well in the morning and for most of the day, but sometimes late in the afternoon, it will print progressively less black ink until it stops completely. When he is left alone during the night, it will start printing without any problems again in the morning. The amount that we will print does not seem to have an effect. It will do the days where we printed almost anything just as often we are printing constantly throughout the day.

  There is a laptop connected via the USB port and two other people who connect via radio. A computer has 10 64 - bit Windows, Windows 64 - bit to 8.1, the last is a macbook. Printing problems are are produced through two connections.

  There is no problems with the ink cartridges, they are brand new and in Full ink levels report.

  The printer has aligned the printheads several times with success.

  I ran to the printhead cleaning several times and it had no effect.

  I took the print heads and cleaned the contacts on the back and in the machine.

  There has been no error on machines or computers.

  At this point I'm not sure if it's a matter of ink clogged or if it is somehow overheating.

  Hi pyrakitt,

  If the steps described in the guide I provided did not resolve your problem, I would certainly consider replace the printhead (s), or the upgrade of the printer. Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

  My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

  There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

  Someone at - it suggestions?

  Thank you very much.

  Hello and welcome to the community of HP @Pete226,

  I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• OfficeJet 6500 wireless has stopped printing black

  Printer stopped printing black.

  Installed new ink cartridge

  cleaned print heads

  aligned printheads

  switch machine

  CYA colors fine print

  the printer is out of warranty - about 1 1/2 years.

  Windows 7 64 bit

  almost ready to Chuck it by the window

  Thanks for the info.

  I tried the thing to wash and dry a couple of times.

  He has not worked for me.

  I had already ordered a new Printhead and installed yesterday.  But it didn't work after aligning the print head process either.

  I have tried resetting by unplugging the printer and hold the # and 3 buttons on the keyboard.  He rolled and then he started printing in black ink.  Yay!

  I don't know if the old print head would have worked if I had tried the # and 3 button Reset the process, but I'll keep the old one just in case where (after I wash again).

  Just happy to have a machine working again.  Testing time to go buy more ink after you run most of the color cartridges down with reset and alignment.

• No printing black ink for OfficeJet 6500 a Plus.

  My Officejet 6500 did this once before and everything started to work properly.  Now print all colors except black. I replaced the cartridge HP 920XL but does not always print. Printer indicates that the cartridge is not empty. Checked the troubleshooting but no problem with the cartridge or seats.  Through printer head cleaning. Tried to align the print heads, but failed. Does this mean I need to replace the print head?

  Hi sandraYPO,

  I understand that the black is not printing.

  Thank you for your response.
  I'll be happy to help you with this.

  I knew not what documents you have already tried.

  Here is a document for the printer does not print black ink or color ink or prints blank Pages.

  I have included a document for the 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the screen of the control panel. It will provide you with the instructions to manually remove and clean the print head.

  This URL is a message for soaking the print head that you can try.

  New black cartridge prints partially and light.

  I hope this helps.
  Thanks for posting on the HP Forums. Have a great day!