OfficeJet 4500 G510a
I downloaded the last software package on the site of HP for Windows 8 for the OfficeJet 4500. I ran the software and I can print successfully. However, the solution Center says that the installation was not complete. When I try to add a device, I am invited to connect the printer to the computer via a USB cable. I'm doing this, but the following button is never enabled. At this stage, I can only put an end to the installation via the Task Manager.
Any ideas?
Thank you
By comparing the printer that you said that you have, the G510a does, it allows to print wireless, the software could not find the printer, I think I found the problem.
The G510a isn't a printer wireless, or Ethernet, it is only USB. The software that you use is correct if you install the G510a, but it will not be installed with the other printers of the series.
I would like to you, uninstall the installed printer software for the G510a. Once that is done, install using the Printer Wizard.
Printer Installation Wizard will locate your Officejet via its network connection, go online and download the correct software.
I hope this works.
Tags: HP Printers
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Hello! Welcome to the @RedRaven forums
I read your post on how you can no longer print to your Officejet 4500 G510a. I have some ideas for you, that might help!
First make a copy of the printer, it is a hardware test to see if the printer is correct. If it copies, it's a great sign. Please let me know the results.
On the computer, run the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please let me know these results as well and even include a page if possible.
You mentioned that you have checked the cable. You connect the printer with a USB or Ethernet cable?
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Hi michaelk24,
Thanks for the reply!
At this point, I think it's a hardware problem with the printer that we will not be able to resolve through troubleshooting. I suggest that you call HP Technical Support for your area and inquire about trade and trade program.
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First of all, I recommend not to use the CD to reinstall. Usually the CD are outdated and will interrupt more while they are worth. I would recommend to uninstall, and then reinstall from the software/driver download pack. You can get the software here: HP Officejet full feature and driver software
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Thank you!
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Thanks for getting back to me with your operating system. I would first run the HP Print and Scan Doctor tool, which has the potential to solve the error analysis on its own. If the tool picks up a more serious problem, it will warn you. If this is the case, please take note of the issue or save a screenshot and include it in your answer.
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HP Officejet software and driver removal utility
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3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
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[Personal information]
Hello
What is your HP Officejet 4500 g510? Must be g510 HP Officejet 4500* where * can be from a to z. If please download and install the following software and the driver is your printer HP Officejet 4500 g510a-f:
IF your printer is a HP Officejet 4500 g510g-m:
IF your printer is HP Officejet 4500 g510n-z:
Kind regards.
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http://WWW8.HP.com/us/en/support-drivers.html
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"" Click the WHITE STAR left if you want to say thank YOU"
Let me know if it helps.
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Very interesting that moving to another port USB changed behavior. You have all the other USB devices connected to the computer as well? If so, don't remove the behavior change?
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I'm sorry you have a problem with the printer and the solution Center.
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Hello everyone, welcome to the Forums
I noticed this thread for you all in need of the drivers for your Officejet 4500 and I want to help!
There are three models of the Officejet 4500 so I would include the driver for each other information in order to cover all the. Below I will give you links to download the drivers and software for your model of JO 4500.
step 1: Determine which model of 4500 JO you. Click here to help you find the model number:
How can I find my model number?
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2. HP Officejet 4500 all-in-One printer - G510a drivers
3. HP Officejet 4500 Wireless all-in-One Printer - G510n drivers
I really hope this helps you with your driver and software installations!
All the best,
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Thank you got the quick answer. How did you install the software and drivers for your JO 4500?
To start, I suggest below:
Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
Uninstall the software again - uninstall the printer software Instructions
Once the uninstall is complete, reboot the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type
msiexec /Unregister
and then click OK.
Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
In the Open box, type
msiexec/regserver
then click OK
* Note: there is a space between the c and the /.
If you do not at this stage, use this link to perform another way. Restart Windows install
Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplaye r/downloads.html
Perform a clean boot > How to perform a boot in Windows
Download file SP40669 according to download - if this download and or install, please proceed to the next step.
Disable real-time scanning and the firewalls; The image below is an example of McAfee, if you have another antivirus program and need help to disable the analysis in real-time and firewall let me know.
Now you can go ahead and download and install the software by clicking here >HP Officejet Full Feature Software and Driver
Follow the on-screen instructions. What are the results?
Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution". To simply say thank you, click the "Thumbs up" below! If you need more assistance let me know and I will gladly do everything I can to help.
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OT:OfficeJet 4500
Hello
Thanks for posting your query in Microsoft Community.
I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.
1. what operating system is installed on the computer?
2 have. what troubleshooting measures you tried?You can download the drivers for the printer based on your operating system from the link provided below.
Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448
For more information about troubleshooting steps, see:
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Thanks for posting the results and let us know if you need help to solve the problem and we will be happy to help you.
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Original title problems: Hp Officejet
My Hp Officejet 4500 wireles doen't print from another computer. I ran the diagnostic of the printer and am told that my computer doesn't have the right driver
for my HP Officejet 4500 wireless.
Hello
1. what operating system is installed on the computer?
You can download the drivers for the printer based on your operating system from the link provided below.
Software & Driver Downloads HP Officejet 4500 all-in-One printer - G510a
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3919448
For more information about troubleshooting steps, see:
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http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
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