OfficeJet 4500 G510a

I downloaded the last software package on the site of HP for Windows 8 for the OfficeJet 4500. I ran the software and I can print successfully. However, the solution Center says that the installation was not complete. When I try to add a device, I am invited to connect the printer to the computer via a USB cable. I'm doing this, but the following button is never enabled. At this stage, I can only put an end to the installation via the Task Manager.

Any ideas?

Thank you

By comparing the printer that you said that you have, the G510a does, it allows to print wireless, the software could not find the printer, I think I found the problem.

The G510a isn't a printer wireless, or Ethernet, it is only USB. The software that you use is correct if you install the G510a, but it will not be installed with the other printers of the series.

I would like to you, uninstall the installed printer software for the G510a. Once that is done, install using the Printer Wizard.

Printer Installation Wizard will locate your Officejet via its network connection, go online and download the correct software.

I hope this works.

Tags: HP Printers

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