OfficeJet 4500 G510n - the carriage does not move to the right

Operating system: Win7.

Chronic problem - when I need to replace an ink cartridge, open the access door fails to stimulate the transport to move the location of the far right cartridge replacement.  Usually solved in electric bicycle and try again, until it works, or by turning off the power and manually force carriage to the right.  Nor is a desirable solution.

Is there another solution to this problem?  Maybe updated firmware or something like?

Thank you.

The suggestion that the problem could be the use of a surge protector seems to be a red herring, at least in my case.  I tried and no change.  So I did what I should have done it sooner - I looked to the door switch, which must enable the return of the cartridges to its original position.  I found a plastic lever tricky inside this case upward in the middle of the door.  When I barely touched, he immediately turned upwards (almost completely hidden) and the transport moved right, ink cartridges as it should.  After that, change cartridge proceeded without incident.

Suggest you mention the door switch in future interventions and/or a FAQ.  In fact, it would be good to add to the manual troubleshooting section.

Tags: HP Printers

Similar Questions

  • scanner HP officejet 4500 g510n Readiris (OCR) does not yet recognize will scan using hp OCR

    Greetings,

    OfficeJet 4500 g510n wireless, windows 8, readiris pro 14.

    OCR, scanning works fine using the ocr software supplied with the cd printers.

    Readiris is no Twain especially for the 4500 but has "hp twain others."

    I've uninstalled and reinstalled the TWO printing software and the readiris program

    Readiris refuses to recognize my printer "failed to open the default Twain source" and "the scanner is not responding.

    Readiris support has not responded to my request sent 5 days ago - makes me wonder if their software is the same as their 'support' - pretty useless!

    any suggestions please

    Concerning

    The way I understand it, readiris works that on HP scanners or all-in-One printers offer no OCR software. He added this feature for scanners and printers who have not already. As the 4500 has already built an OCR software, readiris software will not work. I'm not 100% certain about it, as I've only dealt with the OCR of HP software, but what I've read, that's my understanding.

  • My ink carriage does not move to the way to replace the ink cartridges. I think I put the ink in the wrong office

    My ink carriage does not move to the way to replace the ink cartridges. I think I put ink in bad officejet 3830

    Hello! Welcome to the community @Tammy111 HP

    I read your post about the ink carriage being stuck in your Officejet 3830, and I wanted to respond to troubleshoot. Try these steps and if the transport is not yet move to order so that you can access the ink, then your best bet would be to call phone support to see if they can replace the unit for you. I'll leave their details below.

    HP OfficeJet 3830, DeskJet 3830, 5730 printers - an error 'Transport Jam'

    Click on the thumb to below testify my help!

    Click on the "accept as Solution" if I'm you guide to a solution!

    Contact HP:

    Step 1. Open the link: www.hp.com/contacthp/

    Step 2. Enter the product number or select Auto detection

    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

    Step 4. Scroll down and click on: contact HP options - click Get phone number

    File number and phone number appear

  • HP officejet 4500 g510n-z print but not scan

    HP officejet 4500 g510n-z prints ok but not scan

    A computer to Windows Vista 32 bit

    7 4 Windows machines

    Windows XP 2 machines

    running on the wireless have not tried usb

    No IP conflict

    worked the last time that I used it (months)

    printer works fine (even if I have to restart now and then after the mode 'sleep')

    latest drivers installed

    Ideas anyone?

    Thank you

    Hi sdrrmit,

    It seems that the printer didn't install correctly on your Windows operating system. Follow the steps below.

    First step: clear temp directory

    1. On desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .
    2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
    3. Proceed to step 2 below

    Second step: downloaded and extracted to your system:

    1 download the drivers and full software features

    The complete solution software

    2. once the download is complete, double-click the file to extract the software.

    3. when the installation window opens, press the Cancel button to stop the installation

    4. on desktop applications do a right-click of the mouse and select applications. In the application run, type %temp% .

    5. Locate and open the folder starting with 7z (example: 7zS2356)

    6. right click on the folder and select copy

    7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

    8 open the 7z, that you just copied on your desktop

    9 open the Util folder

    10 open the CCC folder

    11 start the uninstall_L4

    12. once the uninstall is complete, restart the computer

    13. run Disk Cleanup by pressing the Windows and R key at the same time back the term calls and Type cleanmgr.exe and press to enter.  Select all the boxes and all delete. Click on the link below about this tool and no disclaimer.

    Cleanmgr Disclaimer

    14. download and install the latest version of Adobe flash player

    Update Adobe Flash Player

    15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

    Let me know if you are able to successfully install the software and driver and are able to print & scan?

  • HP OfficeJet 4500: Avery Template 5434 does not print

    This morning I tried to print from my HP OfficeJet 4500 of the averytemplate 5434 and will not work.  Printing sounds and acts like it is printing, but when it comes out it is empty.  I printed from other models, even regular and excel docs, and they worked.  I even tried restarting the computer and the printer and it still doesn't work.  I'm totally stumped!

    @MaryMar

    Rats.

    Model of the beast.

    Model is really just a table - should be a "piece of cake".

    Right.

    The model of 5434, at least on my system (Windows 10 Pro) and using the Avery software, works as long as I was able to create a test and then print the contents of the bag on plain paper.

    I just watched this model on the Avery website - it is a sheet of 4 X 6 inches?  Well...

    Try the media type setting to "Photo paper" in this case - maybe it will work.

    Search for 'other photo papers' media, everything is allowed in combination with paper 4 X 6 inches.

    To check, set printing preferences - if the combination is not allowed, you will see a small triangle yellow next to the selection when you try to adjust the settings.

    Good luck!

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

  • OfficeJet 4500 G510g: software HP does not work after update recent Windows 8.1

    It is one of the three HP OfficeJet printers, which essentially has the same problem.

    This printer has been in service under window 8 and 8.1 of Windows (and before that, with Windows 7 and Windows XP) and fully functional (even if I only used print and scan with this printer), it is connected by Ethernet to my local network.

    After the recent updates of my system (I've enabled Windows update to automatically install all Important and recommended updates) the HP Solution Center are more recognized this printer.  My first action was to remove the device (using the control panel:connected and printers) and then attempted to add a printer.  Windows adds that a printer has failed.

    My second attempt was trying to add a device.  While that * fact * seem to succeed, the specific printer icon has been replaced by a generic printer icon and control panel:Director something did * not * show the printer in the list of devices!  She has shown a print to the printer queue, however.  HP Solution Center did not always recognize the printer.

    For my third attempt, I went to the HP support site and downloaded all of the following: OJ_AIO_4500_G510g-m_Full_Win_WW_140_408, printing HP and doctor Scan, the diagnosis of HP network and user HP printer Installation Wizard.  Using the full installation package, I uninstalled just the specific printer software first (leaving the solutions, digital imaging and other software in place - they are all used by my other printers as well) then tried to reinstall all the software installation package specific printer could not conclude, as he could not find the printer on my local network!

    Then I ran the Diagnostics of network user and found the 4500 (and a 6000, but not my 6300!  I had not yet done any changes to the installation of the 6300!)  The recommended action is to download the full installation package and run it.  Even if I had downloaded manually, I leave Network Diagnostics continue - download failed before finishing.

    Then I tried printing and Scan Doctor, who took nearly three minutes to tell me that the 4500 was not connected to my network.

    I then used the web server integrated for the printer by opening a browser directly session by its IP address.  The printer is online and processed as expected, but Windows still does bllind to it.

    I then tried installing printer Assistant, but she missed like printing and Scan of the doctor.

    Frustrated, I have re-directed the full installer, but this time after selecting the uninstall, I let him remove all HP software, knowing that I would then need to reinstall all three printers.  I downloaded the full package for my OfficeJet 6310xi and my OfficeJet 6000 - E609a (after checking that all three were supported by HP for use under Windows 8 and 8.1)

    Then I started the resettlement for all three printers procedure, starting with the 6300.  This facility has failed after leaving an Add-a-device shortcut on the desktop.  I tried to use the shortcut to add the printer, but he did not better than my first attempt

    Then I tried with the 4500 and 6000.  Even failure for each of them.

    I uninstalled all three printers, but became suspicious of something else than an obsolete installation package (even if I had downloaded the latest versions on the HP support site!)

    I made one more attempt to install the 4500 - after uninstalling just - and this time he only gave me the option of installing additional software!  Something had clearly been left (probably in the registry) the installation program takes to mean the printer was already installed!  So I canceled the installation attempt and decided to look a little deeper for the remains of pieces of attempts and prinior facilities.

    A search with the found registry editor a few each printer detritus left behind in the registry and search for foud Program Files, a large number of files related to the printers.  I was quite impressed by for each printer uninstall programs!

    In particular, in the SYSTEM ROOT and sections registry have been entered for the Olympic GAMES of 4500 and 6000 JO under the subsections MULTIFUNCTION.  Even administrators system to a Windows system cannot usually change permissions to delete these entries, I left those alone, but I wonder if this is what prevents the installation program to install the printing software.

    It is not only the installation and HP software support which is defective after the recent updates of Windows.  Such widely used and stable programs like Firefox, Thunderbird, and even Windows Explorer has been updated unexplainable in their behavior.

    I am desperate to get my printers fully functional again!  I strongly suspect a compatibility issue, but I really need advice here!

    -Barr

    Thanks again for this detailed information. If you feel my post has solved your problem, could you mark accept as a solution, because it will help others find the solution. Thank you.

  • HP Officejet 4500 g510n: the driver for HP Officejet 4500 g510n link does not


    Hi @Sluglit,

    I see by your post that the download is coming up with a 404 error. I will definitely do my best to help you.

    I was able to put in place the URL you provided, using Firefox. But I noticed that it was for Windows 7.

    Here is the link for Windows 8.1. HP Officejet Full Feature software and driver.

    If you have problems opening the web page, try a different web browser.

    If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

  • My (HP Officejet 4500 n - z G510) does not connect to my Windows Vista laptop

    Ive had problems connecting my printer to my laptop. Ive downloaded the software complete on the site and even restore my computer settings. The printer connects to the Wifi and everything, but when I try to add a printer to my network I get an error message. Ive tried to download the full software version 3 times and I still can't make it work. What I am doing wrong?

    In addition, the printer can be connected to our counter top, but we got rid of that one, so we no longer have the CD.

    Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

    What did he say?

    Add the printer in this way:

    1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing.
    2. click on > start > Control Panel > printers.
    3. click on add a printer
    4. Select local printer
    5. Select create a new port and select Standard TCP/IP Port, and click Next.
    6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
    7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
    If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
    8. If prompted, use the driver that is currently installed.
    9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
    10. we may ask you to share the printer. Choose No.
    11. the printing area of Test Page is displayed. Go ahead and print it out.
    12. click on finish.

  • HP HP Officejet 4500 g Solution Center: does not open. Worked yesterday morning, did not work yesterday afternoon.

    Hi all!  Yesterday morning, I scanned in some documents by using the Center, HP solutions, and later in the day that I was not able to open the Solution Center and got a message saying that my installation was not complete?  I've used this for years with little problem.  I also ran printing HP and Scan doc and shows the printer installed, but when I continue it said that I have to reinstall.

    I took the printer to the printer menu, added the printer, but still no luck.

    I watched 10 Windows update and found that a lot has been downloaded yesterday some time.  I wonder if anyone has reported problems with updates.  This happened again and when I uninstalled the offending file, everything was fine.

    I can print, I can copy, but I can't scan which is very convenient.

    I'm not trying to uninstall and reinstall everything just because it creates more problems...

    Any thoughts? Help!

    Mary Anne

    OK, I uninstalled and reinstalled.  I was not as painful as I expected.

    Works fine now.

    Thank you!!

  • Officejet 4500 G510n-z hp Solution Center: does not install

    Recently updated for laptop with windows 8.1.   I have an officejet 4500 G510n-z.  The computer recognizes the printer and print.  My main problem is that I can not get the hp solution center appears.  Without it I can't scan.  The intall disk is outdated and I tried many downloads of software and the doctor print and scan without result.  Any ideas would be greatly appreciated.

    Hello cpilo1,

    You must use the full driver for your printer. Download the driver below and install it please.

    http://support.HP.com/GB-en/drivers/selfservice/HP-OfficeJet-4500-all-in-one-printer-series---G510/3919445/model/3986394#Z7_3054ICK0KGTE30AQO5O3KA30R1

  • Not able to scan with the HP Officejet 4500 G510n-z wireless printer

    Original title - program programs application Applications compatibility

    I bought a laptop DELL Inspiration with Windows 8.  I have connected a printer wireless HP Officejet 4500 G510n-z to my laptop; However, I am not able to scan a document to my printer and send to my laptop.

    I went on HP website to download the 64 bit version of the driver however still not able to scan.  I noticed that the version of printer driver that I downloaded is 350 a - f.  Appreciate any feedback on how to solve this problem, I just need to buy a HP-Officejet printer is Windows 8?

    Hello

    As OEM HP is responsible for the proper functioning of the printer/scanner
    and their drivers. Check with HP support, their documentation online
    and drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    HP - printers supported for Windows 8
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03168175&cc=us&DLC=en&LC=en&product=3794625

    HP - how to get your printer works with Windows 8
    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03494007&cc=us&DLC=en&LC=en

    HP Officejet 4500 Wireless all-in - One Printer - G510n - Support & Troubleshooting
    http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP & Driver software downloads - HP Officejet 4500 Wireless All-- One Printer - G510n in
    < -="" set="" to="" your="" version="" of="">
    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    ================================================

    The main issue is probably the drivers, but these can help:

    Windows 8 - Fix printer problems
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Windows 8 - How to troubleshoot printing problems in Windows
    http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

    Windows 8 - install a printer
    http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

    Windows 8 - find and install printer drivers
    http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • HP officejet 4500 g510N Wireless does not scan full page

    I have a HP officejet 4500 g510N wireless and feels to lose on the first inch of each document that scan scan. I ran printing HP and doctor Scan with the same result.

    Someone at - it other ideas on what I need to do to fix this?

    This problem seems to be resolved by the power off, unplug the power cable, and then restart the device.

  • HP Officejet 4500 G510n-z Wireless connection print Windows Vista, but not from Windows 7

    Printer HP Officejet 4500 G510n-z seems to be connected to my Dell laptop with Windows 7 on HP Solution Center page, but does not print. Documents just get stuck in QC. It was printing then it wasn't so that's when it wasn't. The printer works when I print from a laptop more old Vista. The last time this happened, I uninstalled and reinstalled the HP software and that doesn't seem to help. Then, for some inexplicable reason, impression began to work. It has now stopped working again. I can scan the Windows 7 laptop but not print. I tried all the troubleshooting tools that I could find without success. Thanks for trying to help.

    Hello-

    It could be caused by a couple of things:

    1. firewall on PC or router.

    2 interference (microwave, cordless phone base @ 2.4 Ghz)

    3 distance from router

    4 corrupted printer driver.

    Turn off the firewall you have and you move anything that can cause interference to router.

    If none of the above solves the problem, I'll have to install a different printer driver.

    Click Start.

    Go to devices and printers.

    Click Add a printer.

    Add a local printer. Create a new Port, then choose "Standard TCP/IP port.

    Click Next.

    TypeRegeditdans in the box 192.168.1.12 IP address or host name. (uncheck the box 'Interrogate the printer')

    Click Next.

    When the printer list opens, click windows update. (it takes a few minutes)

    After the box appears, choose HP (not Hewlett Packard) on the left and choose "Deskjet 990c" on the right.

    Click Next, the default value and end.

    Try to print using the printer Deskjet 990c.

  • OfficeJet 4500 G510n: I can not install my printer portable officejet 4500 G510n after updating windows 10

    Help please.  I tried for days install my portable printer officejet 4500 G510n to my PC G wireless that runs 10 recent Windows updates.  I tried everything, including the uninstall/reinstall but it is never successful and I understand the different problems every time.  I even tried setting up by USB... always without success.  I don't understand what is the promlem.  AND when I use one of the programs that install fails, it installs a solution for me for windows 8, which does not, of course, because I have 10. I really wish I had a printer again!

    Welcome to the @DLBHJ forums

    I hope to help with installation issues you are having with your Officejet 4500 on Windows 10. Here are some steps to start you off. When you are finished, just reply to me with the results, errors, etc. Any information you can provide will help!

    1 uninstall all printer software that is currently installed.

    2 restart the printer and the computer entirely.

    3. clean boot the computer and restart it: How to clean the boot

    4. when the computer restarts, download and install the software here.

    5. once the printer installed, return to the boot process and re - activate the start up programs.

    I hope this helps and works. Let me know what happens.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  • Problem installing printer, can't seem to get the driver for my printer HP Officejet 4500 G510n-z

    Can't seem to get the driver for my printer HP Officejet 4500 G510n-z... error message is displayed when using the floppy... same error message when trying to install it directly from the HP website for downloads but will not be installed, then uninstall everything... crossed suggested all the patches that were sent as responses to the problem... .very frustrated... somebody please help!  I heard maybe Windows 7 (have the Pro version) may need to be reinstalled... don't really want to go there...

    Error code:

    Error Code of Situation: 17669436

    + 00000000000000042819584 | s | Now Launching = X:\hpzpr|40.exe - inf m

    "preload_productdrivers - I XXX f"X:\hpwins28.dat"- no validation of the.

    -Validate the No.

    SetupINFsListedInDatFile failed with fatal error during installation.

    exit code = 1603

    Do'nt listen to what you have heard - re reinstall

    Its caused by a program or a service that runs on your PC and can be exasipated if you have utilities maintenance party installed, usually called "optimizers" and prevents installation

    Clean, start your PC, http://support.microsoft.com/kb/331796 then try the installer complete on hp site.

    See also to support HP;

    Click 'Start', type in the search field and click 'OK ':

    msiexec /Unregister

    Then follow these steps to temporarily remove all unwanted processes to the system startup:

    «Click 'Start', and type msconfig in the search box-> click on the 'start'-> click on 'Disable All' now-> click on the 'Services' tab-> click on "all Microsoft Services show"-> click on ' disable all '-> click on ' apply 'and' OK '-> you restart PC-> after the restart, it is a request-> confirm you set the hook and click OK.»

    You can activate the process later in the same way (after successful installation of the software).

    Now again click 'Start', type in the search field and click 'OK ':

    msiexec / regserver

    Now launch your attempt to re-setup.

Maybe you are looking for

  • Satellite L750-A114 - display does not

    Hello world So sad story, I bought a Toshiba satellite series notebook PC (L750 A114) 20th day of the month last through digital LLC Dubai. I gave the maximum care for the last 20 days. Sentence might have used for 10 hours. Yesterday, I started to d

  • Satellite E205-S1904 - switch wireless works do not (not light)

    Hi ~ I have a SAT E205-S1904 and he died a few months ago. I took it to be fixed and they said it was a software problem and that fixed it. Before I took it in my switch wireless did work. Now, there is no light, and it does not have the kid who fixe

  • Need for DVI, HDMI on Satellite A300-15 b output

    My toshiba laptop Satellite A300-15 b has only a VGA and S-video out;It has an Ati Radeon HD 3650 512 MB graphics card that supports hdmi and dvi, FullHD; I know that dvi and hdmi are of better quality than vga, so how can I connect my laptop to the

  • Kindle Touch is Compatible with Windows Vista

    Our new Kindle Touch is compatible with Windows Vista?

  • Black screen during Windows startup

    Original title: black screen linked to the UAC and stopped servicesHello!  Since a few days my PC was submitted to the screen black ("death") and the cursor when starting.  Boot sequence is very well until the desktop should appear and does not work.