OfficeJet 4630 cannot print from Word 2013

Hello!

I bought a printer all-in-one Officejet 4630 a few months ago, and all went well until a few days ago: all of a sudden, I was unable to print Word files (2013), or Notepad files ("the parameter is incorrect" message).

Printing of PDF files and anything from the Web works fine.

I did not make any significant changes to my computer or a printer.

I am running Windows 8.1 on a HP Pavilion laptop.

I tried to uninstall and reinstall the printer several times.

I ran printing HP and doctor Scan, and it tells me to reinstall the device software, what I do, without result.

I checked each forum help on the subject.

Nothing works.

Anyone, anywhere, has a solution to this problem?

Hey @LadySteph12,

Welcome to the Forums of HP Support!

I understand that you get the error message "the parameter is incorrect" when you try to print Word and Notepad on your computer Windows 8.1 to your HP Officejet 4630 e-all-in-one printer. I would like to work with you today with the resolution of this problem. At this point, it is not a conflict of driver on your Windows computer.

Step 1: Uninstall the drivers:

In order to solve this problem, I will need you to have a nice clean slate to work with. So, I'll have you uninstall the drivers for your printer. To do this properly please follow the steps below.

  1. Open the Start on the computer screen by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Once your start screen is open, simply type programs and features
  3. Click on programs and features to open it
  4. Once the list of programs fills in the program programs and features, scroll down until you see 4630 Officejet full series or the base driver package and Uninstall it.
  5. Once your bundle of software and the printer driver is deleted, go to the next step.

Step 2: Delete the Temp folder:

  1. Open your Start screen again by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Under your start screen, type run. Click Run to open it.
  3. In the run box, type %temp% , and then click OK
  4. In the Temp folder, select Ctrl + A at the same time on your keyboard to select everything in the folder. Select "delete" on your keyboard. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  5. Once your temporary files are deleted, close the Temp folder.
  6. On your desktop, right-click on the recycling bin and left, click "empty recycle bin"

Step 3: Reinstall the drivers:

  1. Please select the following link to download the appropriate drivers for your printer again: e-all-in-one HP Officejet 4630 Printer series full feature software and drivers
  2. Once downloaded, let the installation program to run
  3. Follow the instructions on the screen to reinstall your printer.

If you need help with the reinstall, please see:

Setting up the printer on a wireless network for the HP Officejet 4630

Install the software of HP Print to a USB connection in Windows 8

After reinstalling your printer, try printing from Word or Notepad. If the error "the parameter is incorrect" pop up once again, proceed to the next step.

Step 4: Adding a driver replacing:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "devices and printers".
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your Officejet 4630 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Officejet 4630
  14. Click OK
  15. Finally, right click on your Officejet one 4630 more time and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  18. Press apply and OK
  19. Then try to print from Notepad or Word.

Please let me know if the steps I have provided to resolve your problem. Good luck!

Tags: HP Printers

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