MFP M277dw: M277dw LaserJet Pro MFP - cannot print from word, PowerPoint and excel

Similar Questions

• HP Color Laserjet Pro M252dw: Cannot print from Gimp or Adobe Photoshop

  Cannot print photos without wire of Gimp or Adobe Photoshop Express.  Print without problem all applications on Dell Inspiron laptop and an old Dell desktop running Vista, to both Samsung Galaxy S7 and S6, Kindle Fire HDX 8.9 and Samsung Galaxy Tab A.

  Although Gimp displays a print with preview menu, when I click on print, nothing happens. Check the status of the print job from Control Panel displays any pending print jobs. Even of Photoshop Express.

  Curiously, the impression is fine with an old program SmartDraw photo!

  Welcome @YvonneA1,

  Thank you for your participation in the forums! I see that you have problems printing of only two applications. I'd love to help you.

  It may be a problem with the language of the application. The printer supports HP PCL 6, HP PCL 5 c, emulation, HP postscript level 3, Cffp, FIU, PDF, native Office.

  Feel free to click on the 'accept as Solution' and the 'Thumbs Up' If this helped. Please let me know the results. Best regards

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• lack of C:\windows\system32\drivers\usbprint.sys cannot print from word or pdf can print photos

  Have tried several times to reinstall the printer software, has made a new clean install of everything, including the operating system. He spent over 3 hours with HP to fix the problem with no joy. It will not print from word, pdf (live or recorded) or my documents that I use the tool unless sipping to destine to my photos, then it prints very well. I tried the fixer thing automated and he said no problem. Somewhere I read that maybe a C:\windows\system32\Drivers\usbprint.sys lack... I looked and that you do not see this folder.

  I started having problems when I was updating the software of the printer.

  Vista home Prem much ram/disk space, all updates, good antivirous.

  Printer HP L7650 all-in-one

  Hello

  Restore to the old version printer drivers.

  See the thread below to do the same.
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/how-to-rollback-an-update/ed7a9ba4-37ea-45a9-877d-f78d93ffc6ce

• OfficeJet 4630 cannot print from Word 2013

  Hello!

  I bought a printer all-in-one Officejet 4630 a few months ago, and all went well until a few days ago: all of a sudden, I was unable to print Word files (2013), or Notepad files ("the parameter is incorrect" message).

  Printing of PDF files and anything from the Web works fine.

  I did not make any significant changes to my computer or a printer.

  I am running Windows 8.1 on a HP Pavilion laptop.

  I tried to uninstall and reinstall the printer several times.

  I ran printing HP and doctor Scan, and it tells me to reinstall the device software, what I do, without result.

  I checked each forum help on the subject.

  Nothing works.

  Anyone, anywhere, has a solution to this problem?

  Hey @LadySteph12,

  Welcome to the Forums of HP Support!

  I understand that you get the error message "the parameter is incorrect" when you try to print Word and Notepad on your computer Windows 8.1 to your HP Officejet 4630 e-all-in-one printer. I would like to work with you today with the resolution of this problem. At this point, it is not a conflict of driver on your Windows computer.

  Step 1: Uninstall the drivers:

  In order to solve this problem, I will need you to have a nice clean slate to work with. So, I'll have you uninstall the drivers for your printer. To do this properly please follow the steps below.

  1. Open the Start on the computer screen by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Once your start screen is open, simply type programs and features
  3. Click on programs and features to open it
  4. Once the list of programs fills in the program programs and features, scroll down until you see 4630 Officejet full series or the base driver package and Uninstall it.
  5. Once your bundle of software and the printer driver is deleted, go to the next step.

  Step 2: Delete the Temp folder:

  1. Open your Start screen again by clicking the Windows button on the lower left corner of your screen or by selecting the Windows key on your keyboard to the right of the Ctrl key.
  2. Under your start screen, type run. Click Run to open it.
  3. In the run box, type %temp% , and then click OK
  4. In the Temp folder, select Ctrl + A at the same time on your keyboard to select everything in the folder. Select "delete" on your keyboard. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  5. Once your temporary files are deleted, close the Temp folder.
  6. On your desktop, right-click on the recycling bin and left, click "empty recycle bin"

  Step 3: Reinstall the drivers:

  1. Please select the following link to download the appropriate drivers for your printer again: e-all-in-one HP Officejet 4630 Printer series full feature software and drivers
  2. Once downloaded, let the installation program to run
  3. Follow the instructions on the screen to reinstall your printer.

  If you need help with the reinstall, please see:

  Setting up the printer on a wireless network for the HP Officejet 4630

  Install the software of HP Print to a USB connection in Windows 8

  After reinstalling your printer, try printing from Word or Notepad. If the error "the parameter is incorrect" pop up once again, proceed to the next step.

  Step 4: Adding a driver replacing:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "devices and printers".
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your Officejet 4630 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of Printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Officejet 4630
  14. Click OK
  15. Finally, right click on your Officejet one 4630 more time and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  18. Press apply and OK
  19. Then try to print from Notepad or Word.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• LaserJet Pro M402n: Cannot print on LaserJet Pro M402n on port TCP/IP for Windows 10

  I'll put up a new workstation Windows 10. It is brand new with all updates applied. The printer gives me fits. I tried to install as myself (with administrator privileges), 'run as administrator' and logged in as a local administrator and I got the same results each time. I used 'install' and 'non-installateur' version of the most recent drivers.

  The printer is a HP LaserJet Pro M402n. I'm installing a Standard TCP/IP Port. I can ping the printer. I can get on the printers web interface. Likewise, the installation program detects the printer and gives no error. But when the installation is complete, and I try to print a test page, nothing happens.

  The same printer is configured the same on my old Windows 7 workstation which is still on my desktop and connected by the same switch and on the same subnet as the new work center. It prints very well.

  Any ideas to get this to work?

  Got, it works. It had to be that something gimped upward in the initial installation of Windows. I've reconfigured on the PC and was able to get the printer to work first time.

• LaserJet pro 1415: cannot open the cartridge door and prints have red lines on them

  First problem was the red lines on the printed pages, now I can't open the cartridge door

  Just to close the loop, we decided to force the drawer open, because the printer was unusable anyway even if we have something broken. With a lot of pressure, the drawer open. We then tried to print something and a message there is a paper jam.  We opened the back door to clear paper jam and off broke a spring and a broken then only plastic parts. We cleared the jam and thought that the broken part just came to the door but was clearing of the works.  Then we printed out a page and everything worked fine.  If the door does not close completely because it is missing a piece, so what? The printer works fine. Thanks for trying to help.

• New M476NW Laserjet Pro do not print MS Word or Excel files

  I just bought a new printer color Laserjet Pro MFP M476nw. I am Sina MS Vista 32bits and MS Office 2007.

  The printer will print pictures, emails and I can make copies, etc, but I can not print Word files, envelopes from Word, Excel files, etc..

  Up to what my old HP Laserjet 4 p died the other day (internal short circuit) I was able to print everything. Spent 8 hours or so try everything I read from Microsoft, HP, etc., without success. Installed, uninstalled, reinstalled, ran diasgnostics, always without success.

  I can't communicate with anyone at HP for less than $99 to talk to a person. Very frustrating.

  As I said, the Word and Excel files printed fine until I bought the new M476nw printer. How can this be repaired?

  @DerekChristense

  Thanks for letting me know that print and Scan Doctor helped you solve your problem and you print back.

• HP officejet pro 8600 - cannot print from my macbook pro

  We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?

  I had my Officejet Pro 8600 about six months.  Recently, I had the same problem.  It continues to print from my Windows computers but not the Mac.   Labour goes into the impression that it is place on a wedge.  I tried many fixes, including the removal of the printer and reinstall.  Usually removing and reinstalling it will fix for a while, but now, even that does not work.  In my view, that the permanent solution is to buy another printer.

• HP LaserJet Pro 400 m401dne: print from Notepad

  Hello! I have a new HP LaserJet Pro 400 m401dne. Everything works fine except when I try to print both sides of a Notepad document copies. As soon as I select the duplex option, the entire document disappears. We had an another HP LaserJet only printed on one side of the paper; who would have something to do with it? Still, I have this printer on the printer list but am selecting a new. I can print any other documents on 2 sides; just don't leave the notebook. Thanks for any help you can give me!

  Thank you, HP! The warranty issue has been resolved and so was the two-sided printing problem. The technician had to install Universal printing and now I can print copies front and back of notebook and everywhere else.  )

• HP Officejet Pro 8610e: cannot print documents I scanned and saved as pdf files

  All of a sudden I cannot print I scanned and saved as pdf files.  I get a message indicating that the printer is "Impossible to convert the PostScript file.  Don't know how to handle, but I have to be able to print the docs I'm scanning and saving in pdf format.  Can someone help me?

  Thank you

  GTR

  Hi @GTR3,

  Welcome to the Forum from HP Support.

  I see that you are unable to print the PDF scanned documents with your HP Officejet Pro 8610 e-all-in-one printer. I would like to help.

  You are able to print any other format PDF on the Mac, or the question is just limited to your scanned PDF files? Whether the soft friendly PDF work with - Adobe Reader or Foxit Reader?

  In the meantime, I recommend you try the following steps:

  • Uninstall your printer - click here for instructions.
  • Fix permissions of the disc on your Mac - click here for instructions.
  • Once you have finished running the utility above, restart your computer.
  • Finally, click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• OfficeJet Pro L7555: Cannot print from a web site, print Word document

  Has been able to print from the internet.   Update driver on the HP support site.   More am able to print from web site.   To print the document Word, MS Works, free Office very well.   My operating system is Windows 7 32-bit home, browser is Firefox.   The system is wired nine two weeks old Asus desktop computer.   The computer initially recgonized the printer and would print from the internet, but not after the updated driver.   When the print window opens, it is immediately covered by another window that says "a printing error has occurred" and it takes me to the screen of Win 7 document library.   The model number as the best I can say is CB821A.

  MusicMan, I thank you for your prompt attention to my problem.  I ran the HP print and scan doctor.  The program stopped in the process and told me my software was outdated, but when I tried to install it, the program canceled and so he told me that he was unable to install the software update I jumped the upgrade and continued with the scan doctor who told me there was nothing wrong with the printer.  I tried to print from the internet but no go. Then I opened Internet Explorer and has been able to print from the internet, but the text was not very dark.  It seems that you are correct and the problem is in Firefox.  OK, what to do next?  I guess that there is a setting in Firefox I can change.  Looked in the options, but do not see anything that looked like, it was the.

  BJ7

• Cannot print from Word 2003 using Epson Artisan 800 all-in-one printer

  Hello!
  Using Vista Home and Office 2003 with Epson Aritsan 800 connected by USB.  When you open a Word 2003 document, get pop up msg:

  "The printer has not yet responded, but the Microsoft Office program may be able to move forward without printer information.  Do you want to continue to wait for the printer? »

  I select 'no '.  The document opens.

  Then try to print from file / print - it finds the printer printer "EPSON Artisan 800 Series", but give the same message as above: (.)

  After 20 min of combat and by selecting several times, it finally will print, but slowly.

  Any ideas or help to solve?

  Thank you!

  PS - All current print drivers have been installed.

  I know that its an old thread, but I can't find solution s everywhere on the web for this
  However, I am happy to say I've cracked toay.
  Its a corrupt police. I deleted the content of the c:\windows\fonts folder and then replaced from another machine
  It works now!
  Machine, I had to fix was running WinXP HOme / Offcie Pro 2003, but no reason why it will not solve the problem on a newer OS

• Photosmart Premium c309g-m: cannot print from word and excel files

  Hello

  My question previous (25/02/2016 09:44) problems with the HP Solution Center has been resolved today - I can open the program and I can scan.

  But now I can not print word and excel files - the paper is completely empty. I can print emails from google, but they are difficult to read.

  In Control Panel, devices and printers, I have until now had a HP printer: HP0BAC44 (HP Photosmart Premium C309g-m) but now I also have the printer: HP Photosmart Premium C309g-m (Standard). Who would have something to do with the problem? I tried printing from two of them, but the result is the same as mentioned above.

  Can you help me please?

  Thank you

  Peter S.

  Hello

  Bought a new printer (Envy 5646), and all my problems are solved.

  Thank you

  Peter S.

• Cannot print in Win 8 and Excel 2013 Deskjet 3000 USB plugged - resolved

  Hello

  Newly installed computer running win 8/64-bit and Office 2013.  Have Deskjet 3000 USB printers.  Last driver HP and the latest installed MSFT.

  Searched for this problem and most seem to be reoslved by changing the print quality settings, I tried all project photo and same result.

  When I print from Excel, I see my spreadsheet in the Preview Print print area is correct.  I click on print and if I quickly change the status of pinter I see document number go from zero to 1 and then back to zero what any windows spooler.  I also changed printer for any coil.

  I have no problem printing form other applications Office Word and PPT, or Adobe Reader or my browsers.  Just in Excel.

  Don't know where to go from here? I ran the HP diagnostic tools and they work very well and that you can get test pages printed on them as well as Windows itself.  No error messages at all when the problem occurs, the print file seems to disappear.  I can print in a file from Excel and then print this file if its PDF without problem.

  Very mysterious!

  Thank you

  OK update:

  I removed the HP software and driver and simply use the native Windows 8 driver and everything is wonderful.  Seems strange that doesht mfg driver work but the Windows version only.  All that I know is just remove any HP software and the driver and just take the default of WIndows and life is perfect!

  Hi rich, happy to hear that the problem is now resolved, thanks for posting back with update

  

  Ciara