OfficeJet 6500 connects to the computer with a usb cable.

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  Best way to do this is to configure your phone USB setting of "memory card".  Go to Menu-settings-connections-settings USB online online online, select the memory card.

  Once this is done, connect the phone to the computer, phone will be recognized as a removable disk. Go to my computer.  Under devices you'll see removable drive F or G depending on your drives (can show two if you have a card as well.  Memory card is usually the drive at the top of the page.  The phone memory is lower by car).

  Click on the drive (IE. F, mobile - if memory card).  Here you will see audio, music, photo, etc.  Once here, you can get, drag and drop a file on your computer.  Make sure that you create one or more folders for your files on your computer.

  The same also applies if the transfer of files from your computer to your phone.

  I find that this method is better than to sync the phone.

  I hope it will work for you.  Let me know if it doesn't.

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  Your question does contain all the required information necessary for us to help you. Please provide us with the following information.

  1. What's happened before the problem started?

  2. did you of recent changes on the computer?

  3 - is the computer disconnect after entering the password?

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  If you are able to connect continue with the clean boot. Check out the link referred to below:

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  Method 2: You can also try the last known good configuration. Check out the link referred to below:

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  I saw your post about losing your computer option scan. I have some suggestions for you. I can't guarantee a difficulty, however, of course I'll try!

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  Hi @kattok001

  I see that you have had the minimum printing problem in the past, but suddenly you cannot print at all despite your efforts. I'd be happy to help you with this!

  Let's start our trip with HP print and Scan doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

   

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