OfficeJet 6500 e-709 has Windows 8/xp problem

Similar Questions

• Windows folder instead of the Officejet 6500 icon icon has more E710n in devices and printers

  Can someone help me get the OfficeJet 6500 has more e710n printer to display correctly in devices and Printers icon?

  I have recently reinstalled Windows 8.1.  However, when I installed my printer, the printer icon in devices and printers, I get a generic Windows yellow folder icon.  The Fax icon is OK, just the printer icon is wrong.

  

  If I double click the icon, I get a blank page with a message near the top of the page saying: 'information updates are available on your device.  Click here to download or learn more. "If I click on the notice, a drop down menu appears with 'Download update of information' or 'Learn' more.  If I choose Update downloaded information, a new printer window appears which is often empty except for a message in the center of the window that says "no task is available on this page" to learn the most fair option gives me info on the update of drivers.

  The icon of the printer in the start menu is fine.

  I used HP Print and Scan Doctor uninstall and reinstall my printer, but it did not help.  The program finds a problem with the printer driver and the fixed, but that has not changed the icon either.

  I'm running Windows 8.1 Pro 64-bit fully up to date and used the full version of the HP Installer for the printer (not the basic version) and HP Print and Scan v4.6 doctor.

  Hello

  Try following these steps and let me know if that can help you:

  1. In the control panel select network and internet, and open network and sharing Center.
  2. Click on change advanced sharing Center.
  3. Make sure the network discovery is trned on but uncheck "turn on automatic configuration of network connected devices.
  4. Devices and printer the printer right click and select remove device, repeat the for the Fax icon.
     Note: If no such option exists for the printer, follow the next steps.
  5. Right-click in the background area and select the Mahager device.
  6. Delete any instance of the printer of imaging devices, Print queues, multifunction, printers, other devices adapters (if such exists).
  7. Once you have completed the printer should no longer appear under devices and printers...
  8. Open the software HP Officejet 6500 E710, select Connect a new printer and check any differnce.

  Hope that helps,

  Shlomi

• HP Officejet 6500 a: compatibility printer Windows 10

  Dear Forum

  Because I downloaded Windows 10 on my laptop, I can't use my HP Officejet 6500 has everything in a printer more.  I tried to download the drivers but it keep saying it is not compatible with Windows 10?

  I am very satisfied with the situation since I use my HP Officejet 6500 a on a daily basis. What can be done to get my HP printer compatible with Windows 10?

  I'd really appreciate your help.

  Kind regards

  Samuel Geyer

  Hello

  Thank you for choosing HP.

  Please visit the page to check if your printer is compatible with windows 10. If the name of the printer is in the list, you can download the software from the same page.

  Thank you.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.* *.

• HP Officejet 6500 E709a: Scanning and Windows 10

  In the program compatibility Windows 10, he said that my printer all-in-One (HP Officejet 6500 E709a) was compatible with Windows 10 so I have upgraded from Windows 7 to Windows 10.  I still can not print, but cannot scan.  I tried to install the drivers from this site but no help.  I deleted ALL my computer hp software and installed the suggested drivers but still no help.  Can someone tell me something that works?  My HP Officejet 6500 E709a is connected by a CAT 5 network cable to a hub connected to my computer.

  Thank you!

  Hi @deltatrooper,

  I see that you are still not able to scan with HP Solution Center on Windows 10.

  Were you able to scan from the Windows Fax and Scan windows software?

  Please try the steps listed in @JohnGPB post. Scan function lost after upgrade Windows 10

  There are several steps to go and change the registry to remove the HP printer files.

  Note: For other users using a computer HP not work not level 4, just level 3 Uninstall Uninstalling.

  I would like to know what the results are. Thank you.

• HP Officejet 6500 E 709 a

  My Officejet 6500 E709a printer does not work.  Specified message: ink system failure, turn the printer power off and power on.  But still does not help.  How to fix this?

  Hello 002,

  Glad to know that your problem has been supported in the best way possible.

  Kind regards
  Jabzi

  Help the community by marking this post .
  Your question has been answered? Mark it as a accepted Solution!
  See a great post? Give a Kudos!

• OfficeJet 6500 a: cannot connect Officejet 6500 wireless network has

  I had my Officejet 6500 has connected to my computer cable for the past two years.  Now I'm setting up a wireless connection.  In the control panel of the printer, I have chosen settings - Web Services Setup - "Yes to allow to the Web Services-'Yes' to accept the terms of service.  So I wonder for a proxy address.

  I followed several older directions found in the forums on how to set a proxy address, but have had no success.  (Including printing the Configuration Page of the network, which was supposed to give me the IP address of the printer, but didn't).  There are indications to unplug the printer, while he was still on, then wait 30 seconds before plugging it in.  Then I tried to unplug the printer while still on, then disconnect the wireless router while still on, wait 30 seconds, and then plug in the router, leaving the network back to the top, then plug the printer back in.

  In the upper right corner of my control panel, there is a small symbol which seems to be the end of a cord.  So I guess that the printer is always set to a wired connection.  How can I reset for a wireless connection?  And when this is done, how to find a proxy address?  Thank you.

  Again, I don't know why you do not see these menus. I suggest you call HP directly now.

• OfficeJet 6500 and USB on Windows 7 64 bit does not (wireless works fine)

  Hello world.

  New printer. WiFi Of my different laptops works very well. However my main system is not in wireless. Try to install via a USB port. When I plug the printer Windows 7 sees it but I can't get the drivers to install correctly to where I can use fax/scan options. I can print, but I can't do anything else. If I go to the device, the printer appears with the correct name, but says that the driver is not installed. If I try to install manually (using the disk) it barfs and says that the driver is not digitally signed.

  When I run the installation of the software (I downloaded the new installation driver package Basic and full) and I get to the point he wants me to plug the printer, it starts the installation but then Windows barfs and said "no driver found" and then the HP installation fails. It's almost as if Windows 7 is blocking the device when it cannot find a driver. I tried to disable 'automatically install the drivers', but then the installation of HP does not see the printer when it is plugged.

  Basically I'm going nuts and is getting ready to send this printer to Costco, get a Canon. I know the drivers of Canon works because my neighbor has the same configuration as me and his printer, installed fine. I prefer the HP (well, I did) but tired of beating my head against the wall. Anyone have any ideas?

  Thank you

  . / height

  I figured this out. The USB driver would never install. I beat my head against the wall for days and never thought about it. However, I didn't know that I could install the drivers on my main PC with no wireless connectivity wireless. Has a cable LAN connectivity. Apparently my wireless router is smart enough (like most) to send the print queue through my local network to the wireless printer.

  So I just installed the software wireless on my 64 bit WIndows 7 system and I print just as if I was of my laptops wireless.

  I wanted to just update everyone because it isn't really all that clear that you do know. print even if you are wired to the wireless printer.

  See you soon,.

  Dave

• HP Officejet 6500 Wireless 709: Scan error after upgrade to win 10

  "the analysis cannot be performed because another program or computer uses the network device.

  I tried all the fixes I found online, and nothing seems to work. I can scan is no longer simply... Fine, I can print. But can't scan. Need help please.

  Hello
  
  I'm glad to hear that your problem is solved and everything works fine now.
  
  Good day!

• OfficeJet 6500 more e a-> HP - DQEX5.exe problem when you try to install the CD

  I bought above mentioned printer.

  REF: CN557A

  SN: [personal information]

  I use Windows XP

  Follow the start-up procedure quick and everything worked well.  I'm at the stage now where I had to put the CD, follow the configuration steps.

  I deleted the old HP software (from my HP printer) previous first. Then I tried to install it and whenever I get an error after awhile, saying there is a problem with HP-DQEX5. EXE. He closes the Setup program.

  I tried several times, but it does not work. Today, I deleted the first update HP (I think it was installed last night, when I was trying as well). Then started again, but without success.

  I NOT connected the USB cable, as the manual says not to do so until the installation program tells me to do.

  Could someone please try to help me?

  I get very upset, frustrated and so on. Plug-and-play said. Care Yes, don't play yet. = o)

  Thanking you in advance.

  The old printer may have some components behind which can be erased using a normal life to left uninstall method. What printer model was your old printer?

• HP OfficeJet 6500 Wireless - bug Scanner driver - only on Windows 7 platform!

  Date:
  October 29, 2010, Roende, Denmark.

  TO:
  Hewlett-Packard
  Support / Department printer driver.

  From:
  Jesper Simonsen
  Denmark.

  Hello Hewlett-Packard

  I have an error message you bringing on the
  HP OfficeJet 6500 Wireless
  Driver for Windows 7 printer platform.

  This bug only exists on the Windows 7 platform
  and not on Windows XP.

  I was hired to install the
  HP OfficeJet 6500 Wireless yesterday.
  I have installation, installed, set up the printer.
  I configured the printer to run
  Wireless network with gateway router
  SSID and WPA key and it went smoothly.
  I installed the printer for
  address fixed LAN IP 192.168.1.197
  and I configured the gateway routers
  DHCP pool to go until 192.168.1.195
  for not to disclose the IP address of the printer.

  On a new laptop Lenovo running Windows XP
  running on the same wireless network that I installed
  software of the printer from Windows XP/Vista driver disk provided.
  It worked fine with functions of printer and scanner.
  I could also press the Scan button the
  the printer front panel and choose the laptop
  and then the printer starts and automatically starts the scanner
  software upward on the laptop. Thus, it works beautifully.

  So I should install the printer on your desktop.
  A new Lenovo desktop computer running Windows 7 32 bit.
  This desktop computer also works on the same wireless network.
  I installed the driver from the disk Windows 7driver to the address provided.
  Installation may well see the printer on the wireless network.
  I might send a print job to the printer.
  But it does not scan.

  I have tried both:

  -To start a computer scan job.

  The scanner respond briefly to run the scanner carriage
  down on where it should begin to start to
  to scan, then it stopped all communication.
  He sits for a while and then finally there will be an error message
  No communication to the scanner, which had the error code:

  4, [(2,7,80040007), (3,7,0)]

  -J' also tried to press the "Scan" button
  on the front panel on the printer and then go through
  options that are displayed on the screen on the front printers.

  It said on the screen before she had no scan options.
  On the computer, it showed a message
  We should update the list of LCD on the screen of the printer.

  I did it with the help of the HP solution center text.
  I found where I could update the scan job type options.
  I could add/remove them. Then, I sent to the printer.
  Analytical work was then on the display of fine printers.
  The same error: Scanner carriage moves down to the other end
  the scanner then stops all communications from there.

  I tried to google the number of problem and error.
  I found several other users with the same problem we had.
  I could see a webpage that people could download
  the latest printer driver, then it should resolve itself.

  The provided disks were
  -Disk with drivers for Windows XP and Vista
  -Disk with drivers for Windows 7 (32 and 64 bit)

  The drive for Windows 7 has been driver version 13.0.0
  and I could download the driver 140.0 version (English)
  (I guess that's v.14.0)

  So I downloaded this driver package.
  (I downloaded it 28 October 2010)

  First of all, I uninstalled all THE HP drivers and software on Windows 7
  and then did a reboot of Windows 7.

  Then I started to install the new version 14 of the pilot.
  The installation went without problems.
  But this driver has the same BUG than the previous driver.

  I went to the new driver HP Web site
  and downloaded all the updates that were available and
  installed to them all and still no luck with the problem of scanning.

  I had Windows Firewall turned off completely all the time.
  It is therefore not the firewall blocking anything.
  The connection to the printer is good because print jobs worked well all the time.

  Then I would try to connect the printer with USB cable
  the computer fixed Lenovo, to see if there was a difference.
  I have re-set up the printer so that I got the printer available
  by USB connection.
  It prints very well and can scan fine if
  I put the computer starting a scan job.

  But if I pressed the "Scan" button on the front panel
  then came the SAME error as before.
  When in the list of type of scan on the front panel of the printer
  has been chosen and then began the cariage scanners
  towards the other end of the scanner.
  Then he started by the scanner to the computer software
  Then, when we pressed either the scanning/Scan now on the front panel
  on the printer OR we pressed the scan button to start the scanner software
  on the computer. Then the scanner stopped after awhile and communication
  then the error message appears again.

  The wireless network is running a
  D - Link router with wireless access point.
  SSID: alsikkevej10 (not hidden, no special characters)
  Encryption: WPA - PSK (WPA1-PSK/TKIP)
  Shared key: xxxxxxxx (with no special characters)

  CONCLUSION:
  This means that the error (bug) persists in HP
  Driver software the feature scanner for Windows 7 platform.

  When I tested it, I had the Windows Firewall turns off completely.
  It's had that nothing blocked in this way.
  Wireless worked well because we could always print.

  The Lenovo laptop could always
  printing AND scanning over the wireless connection

  Both analyze the types of employment has worked on the laptop:
  -A started from the "Scan" button on the front panel of the printer.
  -Started from the scanner on laptop computer software.

  So scan works fine on Windows XP but NOT on Windows 7 platform.

  I would like to hear from you when you have solved the problem,
  so that we can it works as it should do.

  HP, please respond to an e-mail.

  Sincerely,
  Graphics & new media designer

  Jesper Simonsen

  [text removed for privacy]

  I talked to technical support. I mentioned a level 2 technician. He told me that most of these problems is caused by a bad operating system and reinstalling it would do. I got back up, restore the operating system, restore the data and reinstall all my programs, but he was right about the problem to solve. Seems a lot of work to get the scanner to work, but my computer is slow and refreshing it anyway. Moreover, the level 2 technician also said that they would recommend to reinstall the OS every 6 months. Not so sure I want to spend hours 4 or more on this process, but my computer works certainly better!

  jandrgold

• OfficeJet 6500 E710a-f: how to download the latest firmware and the BASE driver for my Officejet 6500 on Windows 7

  I'm looking for a way to download the latest driver and firmware base packages for my Officejet 6500 E710a-f for Windows 7, x 64 (latest patches and service packs applied).

  Regardless of the road I take (including the link called "Download drivers"), finding drivers inevitably leads me to the same page that contains the vertical tabs named 'Troubleshooting', 'How to' and so on and none of the links - not even under 'options to support more' - led to a Basic downloadable driver package. In fact, none of them leads to a downloadable driver package of all kinds. The most that I could find is that package Wizard driver installation that attempts to download the package that I am not interested in-oh and a few mentions in the KB articles downloadable driver packages.

  I also tried "Printer Setup, Installation" & Setup and then variously "Installation, install & connect printer ' and 'Software updates' & Firmware, which none offer a downloadable package.

  This used to work perfectly fine a few months ago, but now I'm getting round on the same page over and over again. I can not find the basic driver or the software for the printer more.

  Where can I find the basic driver package (used about 30 MB in size) in order to avoid the crapware included in the package (130MO) "full feature" more great who gets automatically downloaded to an unknown destination on my hard drive using this driver installation wizard. It's my PC and I want to be the one who decides in which runs when and how. Now I can try to track down the location of download using ProcMon and what not, but it would give me is this package 'feature complete' with a bunch of crapware added on strictly necessary. How to get the base driver package?

  Thank you!

  Never mind. Fascinating, the "Download drivers" link under the Support tab at the top leads to a different page that the link "search for drivers' next to my question posted .

  Both methods require enter the name of the model (after picking "Printers" in the first case) in a similar way, but the former led in circles on the same page with no possibility to download, while the latter one immediately takes me to the downloads, I was looking for.

• OfficeJet 6500 E709A scan option on Windows Server 2008 R2 64-bit does not

  Hello to all the HP community,

  I'll try to get my all-in-one printer to scan, does not work!  Legitimate the software HP download to see officejet 6500 E709A operating system Windows Server 2008 64 as an OS for this software, but when I try to download get a message that this OS is not supported?  Help!

  Try to download the drivers here.  If you get the same message, try to clear your browser cache and restart your browser, or try using a different browser.  If you still get the same error message, let me know.

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• OfficeJet 6500 intermittently does not print half of the last line in the lower doc

  Using an Officejet 6500 E709a connected to Windows 7 64-bit PC via ethernet LAN.  Intermittently, the printer is unable to print a part of the last line of the document.  A 12 point font for example it does not print the bottom half of the letters on the last line of text.  What software (word, excel, PDF, etc.) and it does not matter hwer on the page of the last line falls.  It occurs only on the last page of multipage documents.

  Try that and see if it helps the question:

  1. In the Windows taskbar, click the Windows icon ( ), type control printers in the Search text box and press ENTER. The Printers window opens.

• OfficeJet 6500 E709n: Error Code 4, [(3,14,0)}]

  I recently updated my Dell computer, but I'm still using Windows 7.  When I try to scan using my OfficeJet 6500 I get an error message immediately: "problem of access to files and resources on the computer.  Try the following steps.  After each step, try to scan the image: - restart the computer - reinstall the HP Photosmart software supplied with the camera, error code 4, [(3,14,0)}.] »

  I followed these steps several times but also reinstalled the whole full functionality of the software and the driver OJ6500vE709_Full_14.    I also installed Photosmart Essential 3.5, although I do not think that he should never before scanning.

  I uninstalled all associated HP OfficeJet 6500 products and reinstalled everything.

  When I used HP Print and Scan doctor to help out, everything seems to work properly.  I was finally able to scan a document ('test analysis') while the 11 steps of printing HP and doctor Scan.  Hiowever, as soon as I tried to use the HP Solution Center application to scan a document, the same error messages came.

  I am confused at this point, given that the doctor of the scanner helped me successfully to a test analysis using the normal HP Solution Center to do the same thing is not.

  Thanks for any help!

  I just re-read one of the earlier posts about a similar problem and noted the suggestion of the Expert HP to run CCleaner in the framework to get the software cleaned.  I just (belatedly) followed that advice and voila!  Everything works fine!

  Thanks for the earlier solution that helped me solve my problem.