OfficeJet 6500 has more E710n-z falls down after two back

I have a 6500 office more E710n-z - 2 years now. So far, it has worked without problem. However, I get questions now:

-When I launched a two faces, the printer is just dying. Screen says printing, printer takes a page and may be a few lines of print and then it just hangs.

I updated the firmware of the printer to CIP1FN1206AR, updated my pc software of hp to 2012-10-22, Version28.8, do a complete reset via maintenance debugging, no luck

any suggestions?

J.

another show of research, it is not a question of two faces, but rather as:

http://h30434.www3.HP.com/T5/other-printing-questions/OfficeJet-6500A-plus-E710n-problem-printing-PDF-files/TD-p/1214287

so I'll stop this thread and return on that one trip

Tags: HP Printers

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