OFFICEJET 6500 HAS MORE E710N-Z

After a 'Refresh' system, I downloaded and installed the software and divers for my All - In - One 6500 a Plus. The printer installed and is used as a network printer.

However, the software (solid line) does not the desktop icon. The application will not launch in file HP folder either.

I'm running Windows 8 and I downloaded the software from the HP site. The application was working before I did a refresh and re-installed software.

Help!

Hello

What happens when you try to open the HP software?

Now try Solution below by installing the following hotfix and check to see if that can help you:

http://support.HP.com/us-en/document/c03640384

Shlomi

Tags: HP Printers

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