OfficeJet 6500 only prints the top of the page

Have a problem with getting my Officejet 6500 to print the entire page.  Top of the body impression seems to be running on the top of the page, as if the paper was not inserted enough away early in the cycle of printing.  Became "paper mismatch" error message briefly, but that does not appear now.  To check the installation of the printer for proper paper size (8.5 "x 11").  Was printing normally until recently.  Uninstalled and reinstalled HP web page software.  Any suggestions?

Problem seems to be resolved!

The printing Assembly that fits into the back of the unit was not completely seated.  There is no warning generated unit that the Assembly was not in place, just erratic behavior and various messages like "out of paper" and jamming of paper.  I recommend that if you are having similar problems, that you check carefully that the back print Assembly is properly inserted into the machine.

Kind regards

sciencediver

Tags: HP Printers

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