OFFICEJET 6500aPLUS: PAPER too SHORT, ERROR BEFORE PRINTING

Hello world

I have problems printing.

After giving the print command, I get the popup that says that my book is short for double-sided printing.

But I'm not duplex print.

This error is given in all programs (Word, Excel, Adobe and even what impression of mails)

I've tried everything.

Help, please.

Hi @gerrit,

Welcome to the Forums of HP Support!

Tags: HP Printers

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    I know by the failure of installation described in the PART C it was true - thank you for what is obvious. At this point I quit a job for a whole day solve this printer. Then... of course I click on 'Get Installer' -knowing full well it's doing nothing, most I've tried to do. Yet, I'm still as advised. Download the driver/software package. Followed the steps - even ONCE got to 5 from step 6 and hook - finally showing all the same mistakes as in PART C.

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    I need a printer. Printers that I have in my office are now overpriced paperweight. I don't know if it's printer problem, cord issue, Windows 7 problem or USB port problem... but I need help. So I spent all the morning writing this as detailed as possible, in an effort to last stitch to beg for help! Someone at - it still reading this? I swore if someone suggests one of the steps I've already tried... I think I'll hit the roof!

    Thank you

    Benji

    @John_Getzke

    Your last solution doesn't work anymore. HOWEVER... I have found the solution in an IMPROBABLE PLACE!

    Was this morning in Microsoft Excel and clicking on enter far into my stats in morning, and strictly out of habit, I clicked to print. It gave me an error message that I had never seen. (photo here)

    So I googled "error message 'The domain Active Directory Service is currently unavailable'". I came across a Microsoft support forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/when-searching-for-a-printer-i-get-error-the/e3681f75-93bc-4779-88e2-dd0e5192202a

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