OfficeJet 6600: Office jet 6600 "Scanner failure" error

Similar Questions

• HP Office Jet 4500 Scanner does not.

  Original title: Office Jet 4500 Scanner put in place.

  I need to scan documents on my computer running windows 7

  (64-bit). When I put the doc in the machine, press scan, nothing happens. HELP I need it for MY mass tomorrow.

  Hi Gman127,

  You can run the utility HP scan Diagnostic & then download & install the software HP Officejet full feature and the driver. Later, check to see if the problem persists.  For more information, see this link.

  Software & Driver Downloads

  Hope the helps of information. Please post back and we do know.
  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

  I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

  I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

  Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

  Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

  Thanks in advance!

  Hello @rnegron57,

  Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

  You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

  I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

  I'll watch for your reply, I would like to know the results.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• OfficeJet 4500: office jet 4500 pages come out blank

  I have a hp Office Jet 4500.  Lately when I print only blank pages come out.  It is still ink in the black cartridge, so I cleaned it according to the instructions from hp (printer only in manual mode). I still get blank pages.  I guess I have to buy a new ink cartridge, because sometimes they dry out before they are empty, but now I'm not sure that's the problem.

  This may seem a stupid question, (I don't know the correct names for parties), but is the bar with light, supposed to go under the glass when she prints?  I lifted the hood to see what was wrong and I noticed it wasn't moving, even if the light was on.  I never paid attention to the printer while it was working properly.  I would like to know whether to fix it before I have to waste money on an ink cartridge.  I know that the digital display informs you if there is a power outage, but it didn't.  Otherwise, the printer goes through its motions normally.

  Hello @epona1 , welcome to the Forums of HP!

  I read your post on how your Officejet 4500 is print is no longer with the ink to print outs. I want to help you!

  The bar with light I think you describe looks like this mechanism to scan, which does not move when you make prints, so I don't see that the question. The question seems sound, as for me, would be the printhead to the printer. I say this because you have tried to change ink already and the pages are always feel empty, when normally change the cartridge would help and fix this type of problem.

  Having said that, I suggest that try you this guide and try the steps it will list. It may possibly fix the problem of blank page for you. If not and the problem does not go away, call us directly to discuss your printing with HP options.

  The problems of print quality for the HP Officejet 4500 all-in-One Printer Series

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• OfficeJet 6600: Paper mismatch error

  Hello
  Will be a mistake of the incompatibility of weird paper on this new computer. Initially, printed but on a slight angle, now it does print none with regular paper mismatch error. The book is on letter and page of the letter, is not sure what is happening.

  Seen on a post of support for the same problems with a 6500 a download a firmware update - but once I try to install, it is said that the program is completely updated... which does not help. I clicked to repair the program in the region to add / remove programs, but no change. Would not have to uninstall and reinstall the printer, but probably it is the best next step for me for me.

  But... I saw someone here say they have been PM'ing some people with a similar problem, some kind of reset the option for this obviously common problem... don't know why reset options aren't just posted on the forum as well. Also tried is installing the latest version of the HP Support Assistant... but it just sits there, appearing there download but nothing happens and it never seems to fill.

  I hope we can understand this... endless with the 6600 lately.

  Thanks in advance!

  Grandson did a uninstall and reinstall, we did things with the printer. It reprinted tortuous though, even after all the updates, firmware and drivers have been updated the link to the driver.

  Found this link if:
  http://h30434.www3.HP.com/T5/inkjet-printing/printing-crooked-on-the-sheets/TD-p/166647

  AMD issues resolved

• HP Officejet 6600 print head error message

  Recently had an electrical storm and power neighbor hood was off briefly. Though even my printer is plugged into a surge protecter, I now have an error message on my printer that reads...

  "Missing or faulty print head".

  ceyan, magenta, yellow, black

  the print head seems to be mjssing, not detected, incorrectly installed, or incompatible"

  Before the storm, I had installed 2 new ink cartridges. My troubleshooting efforts consisted of unplug the printer from the power source and plug back and removing ink cartridges / resettlement. I always get the error message "printhead".

  Hello

  I think you did everything I would have tried.

  Even if unplug you the printer, I wonder did you leave it unplugged for more than 15 seconds.  See the link

  http://support.HP.com/us-en/document/c03750651

  If this does not resolve the problem then I think it would be appropriate contact HP because this printer is probably still under warranty.

  Hope this helps somehow.

• OfficeJet 6600: "print on HP Officejet 6600 (wireless network) error

  I have used this printer wireless and flawless for two years. It servived update don't Win 8.1 to 10 no problem two months ago. All of a sudden, today the subject of error message occurs when you print from OneNote. I rebooted, tried disabling firewall, even removed the ink cartridges and the printer restared and no luck.

  Help, please!

  Well, I went out and bought a USB cable this morning. I have attached the printer via the USB port and it worked with Notepad and OneNote. Then I disconnected the cable, and the printer now works perfectly wireless as it done before the problem started yesterday. I read somewhere that USB connection can temporarily solve WiFi problems.

  I'll keep the cable, in case this happens again.

  I appreciate your responsiveness and click "Thumbs Up!" for this. But I can't click 'Accept as Solution' because the USB cable thing was the solution.

  I wish software HP could find what was wrong.

  Thank you for your responsiveness!

• Office jet 6500 a Plus: Office jet 6500 Scanner does not work on iMac

  I have a printer, scanner, fax Officejet 6500.  Before the update of my modem, printing and scanning wireless worked perfect.  After a new modem only the printer works.  Bought a USB cable to connect to iMac running OS - El Capitan.  Printer works fine but the scanner does not work.  I uninstalled HP applications, printer deleted from system preferences.  Restart the computer.  Reinstalled with the latest drivers and add printer in system preferences.  Printer works fine but still no scan.  During the call to the top of the scanner/printer in system preferences, I see two options, one for print and other to analyze.  Queue only appears.  Any suggestion would be appreciated.

  Hey @Tg2020,

  Welcome to the Forums of HP Support!

  I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

  To resolve this issue:

  1. Unplug the USB cable from the printer.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click on the image to your printer on the left side.
  4. Click on reset printing system.
  5. Click on the button "+" in the corner.
  6. Select your printer from the list.
  7. Click in the box next to and select your printer.
  8. Click on Add.

  At this point, you should be able to scan your printer wireless. If you are unable to do so, please let me know what happened following my directions and I should be able to help more.

  If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

• PSC 750 scanner failure error message

  I can print from enail but can not copy or scan. Uninstalled and reinstalled.

  You can have a problem with the hardware with the scanner lamp in the PSC 750.

  There is a document on the failure of scan located here.

  I hope this helps!

• OfficeJet 4654: office jet 4654

  I'm at College, and here, the wifi does not work with wireless printers. When I bought this printer (officejet 4654), I was led to believe that there was a way to use a wired connection. I have the printer connected to the internet thinger in the wall, but his does not work. I followed the instructions that came with it and it won't work. I had this printer set up home wireless, but now that I've moved, it does not work. Is there a way I can connect it directly to my computer via USB? Or am I completely missed something important?

  Hello

  Yes, you can use USB because it supports the USB connection:

  http://support.HP.com/us-en/product/HP-OfficeJet-4650-all-in-one-printer-series/5447930/model/8900987/document/c04704159/

  The USB port is in the back, next to the power connection port.   I think you need a USB cable because no cable in the box and you must run HP Easy Start to implement:

  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip

  Kind regards.

• Office Jet Pro 6830: Office jet Pro 6830 Oxc19a0035 error code

  My printer just to show that "there is a problem with the print head" and he cites the code: Oxc19a0035.

  As in the HP troubleshooting help I removed the cartridges, made sure that they are clean (dry) and checked the vents - at the top of the HP logo but atill the problem persists.   They are genuine HP cartridges (purchased from HP) and aside from cyan are very new but have been working correctly so far.   Can any one help alone, please?  Thank you.

  Thank you for your interest.  I return to the PC world with the printer who accepted, after review, they must give me a replacement printer.   Problem solved.  Thanks again.

• office jet 6600 with scanning problem happens to email - error

  Problem of printer Office jet HP 6600 with image scanning to e-mail - error review Monte is finished, it goes to Foxit PDF to e-mail, but it does not send.  I use a laptop Asus with Windows 7.  Thank you

  Hi premid1,

  I want to help you to scan to email with your Officejet 6600. Are you able to scan the computer rather than the scanning to e-mail? I would like to see if we can reach the scan of your email and send it like that. This will help determine if the problem is in the scan file itself, or the scanning to E-mail process. I can't help but wonder if the analysis file is maybe great to email. Description you looks like you have the scan in the email, but cannot send it.

  Please let me know if you can then send via e-mail after the have set from the computer, as opposed to scan directly to e-mail.

• Office jet while a 6600 PRINTER with scanner problems. but I can't scan where I have a modifiable document because only let's scan me documents I can not edit

  original title * Bubbles44

  I have an office jet while a 6600 PRINTER with scanner problems. I am trying to scan to my hp Pavilion 23 all in a computer with windows 8, but I can't scan where I have a modifiable document because only let's scan me documents I can not edit! HELP ME PLEASE!

  Hello Sharon,

  Thanks for posting your query on the Microsoft Community.

  I would be grateful if you could answer the following questions:

  How the computers are connected? If they are connected as a workgroup or domain?

  Method 1: Disable the security software and check if the printer works.

  Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: You can turn off the Windows Firewall and see if you can print.

  1. Press the Windows key +X key.
  2. Select Control Panel.
  3. Click on the firewallof Windows .
  4. Select enable the Windows Firewall On or off on the right next to the sign.
  5. Select the radio buttons Turn off firewall under Private and Public network settings

  Warning: after reviewing the issue, turn on the firewall.

  Method 3: Refer to the suggestions for the following links.

  How to troubleshoot printing problems in Windows:

  http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

  Solve printer problems:

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Hope this information helps and let us know the State of the question, we will be happy to help you.

  Thank you.

• OfficeJet 6600: Failure of printer, no error code

  Down printer, no code error.  Tried troubleshooting tips; Reset no has not worked and cleaning of copper on the ink cartridges, not working anymore.   Printer 3 years so out of warranty.   This printer is in a holiday home and I remove the cartridges in the winter.  Is this a problem?  Is there anything else to try, or do I need a new printer?  Tried to submit the form to contact HP 3 times for nothing helped... the site could use improvement.

  Remove the cartridges to store the printer for the winter is a major problem - which cause the printhead not replaceable to dry out, leaving probably clogged ink residues.  In the future if you have a printer with separate ink supply and print (like the Officejet 6600) heads the cartrdiges never be removed from the printer for more than thirty minutes at a time, and the printer should never be put off with the cartridges removed.

  The following may help recover the printhead (maybe 10% chance).  Turn on the printer, remove the cartrdiges impression and drip hot water on the screens on the print head which would connect the ink cartridges.  I put about 3 to 5 drops in each screen.  Let it sit for a few minutes, then replace the ink cartridges.  Run three cleaning cycles in quick succession the façade or the Toolbox.  Is there an ink at all on the page?  If yes let the printer sit overnight, then repeat the process.

• OfficeJet 6600: Office Jet 6600

  Hello

  I am a new Member. I have an Office Jet 6600 printer all-in-one. The instillation disk will not load because I have windows 8 and it works on XP etc. I know that there is a patch or fix somewhere to get the loading disc because I had to work until my laptop crashed and I reset it.  How to operate on Windows 8?

  Thank you.

  Carole

  Hello

  Thank you for using the HP Forums.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  The following resources will help you:

  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.