OfficeJet 6700 Premium: Officejet 6700 the computer scanner has stopped working

My scan of the computer stopped working with my PC HP 10 Windows, I ran doctor scan it says driver error and can not solve the problem, but I seem to have the latest version of the driver and the fax does not either, so only print work. All is connected by ethernet network, but I have tried with a USB Wi - Fi and always the same, any ideas as this has worked successfully for months on windows 10.

Hello @Paul95,

It is a great place to get help! I read your post and see that you can not scan from the printer to the computer. The PSDR shows a driver error. I want to help you solve this problem.

If you cannot scan from the computer software, then you will not be able to scan from the printer to the computer. Most likely the scan drivers are not installed properly or are corrupt.

You can scan from the HP scanning software?

Try the procedure described in this document to see if it will help: after Windows 10 Upgrade, printer will not scan. Do not take into account the title. You can skip the steps that you have already tried.

I would like to know if the scanning application works.

You can click on the "accept as a Solution" If the problem is resolved and the 'Thumbs Up' for my effort. Please hold me. Good luck!

Tags: HP Printers

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