OfficeJet 6700 won't allow web services.

My new officejet 6700 won't allow web services.  I have a good internet connection via a DSL modem/router.  I tried a wired connection and Wi - Fi.  Nothing works.  I can see the printer and the status of ink etc. to the ip address of a computer on the local network.

sko1947,

I suggest you set a static ip address of the dns servers and the address of this printer as it has resolved questions like these in the past.

Before we begin, we need a network with your current connection settings configuration page. To do this, press the arrow to the right and go to settings. From there on, we want to select 'Network', then 'Print Network Configuration.

After that you have, we will need to access the built-in Web server (EWS) printers. You can do this by entering the IP address of printers (from the Network Setup page) browser press and the address bar type.

Once there, press the 'Network' tab at the top of the page. From there, you'll want to click on the button "IPv4", on the f-side of the page. It will be there for wireless and wired, so make sure you click the one for you, but you are connected. If you do not see "IPv4", you should see 'Networking', press and press "Network Address (IP).

Then, you click the small round button next to "Manual"IP address", and then fill in the IP address, subnet mask and default gateway using the information available on the network configuration page.

For the primary or the preferred DNS server, you will want to enter 8.8.8.8. For secondary school or another DNS server, you will want to write 8.8.4.4.

Click on apply and when the message appears saying that the changes have been applied, press 'OK '.

Press the power button on your printer, wait that it completely power off and press it again to power it on.

After doing this, go ahead and try to reactivate Web Services. It should work now, but if not, let me know and I we can try something else.

Tags: HP Printers

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