OfficeJet 8600: Printer is on but inactive on laptop and cannot print. How can I print?
My printer has been set up and I have downloaded all the drivers and followed the instructions, but I still cannot print. I ran a test page and print it from the internet, but I can't print from my laptop. It says that the printer is in sleep mode and I have tried all movement of the printer and connect the usb cable. Is there another way to get my laptop and printer to "talk" to each other?
Hello
You can try to remove the printer and add a second time to see if this helps to get a better connection. Open the Preferences tab, then on the printer/scanner tab and use the sign less under the printer icon to remove the printer and then add again using the sign.
Tags: HP Printers
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