OfficeJet disconnected j3860

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• OfficeJet disconnected J46780

  Since I've reinstalled my Officejet j4680 on my Windows 7 PC upgrade and go to use the HP Solution Center to scan, it shows that my J4680 is disconnected. It will scan but it takes at least 30 seconds to launch the scan window.

  I uninstalled, loaded the latest drivers and software and it still says that. During the installation process that I encounter errors such as "error opening key" and "Timed out waiting for product finish the competition.

  Any ideas how to run properly? I followed each set of directioons I can find on the site of HP.

  Thank you... Tomy

  If you just upgraded to Win 7, you have installed the patch?

• OfficeJet pro 251dw: usb printers disconnects

  OfficeJet pro 251dw disconnects after a print job

  If I do a power cycle, I can print a job then the printer goes offline.

  The printer is USB connected.

  I disconnected the power and the USB and reconnected them.

  I rebooted without results. The printer is set as default printer.

  Hello
  
  Now, my problem is apparently solved.
  I had the help of the ' Geek Squad'. " The agent showed me how to limit the address that could be assigned dynamically using the pool of router.
  In the distribution of addresses IP mode on the network (home or office), we have developed the distribution of IP addresses 182.168.1.2 to 192.168.1.174.
  This is the address 192.168.1.200 available for the printer. We have changed the address of the printer in the IPv4 configuration in the
  Office jet pro 251dw printer web site (192.168.1.200) at this address and assign the static - in the router.
  He did assign port 9100, I'm not clear as to why it was necessary.
  The printer has worked since July 25 without becoming disconnected.
  
  Frank C

• OfficeJet 4500 Solution Center says "disconnected".

  I got this HP Officejet 4500 since last October and he has no problem, but something that came just earlier, I get this message on the solution Center HP saying that the printer is disconnected, but everything IS linked and it works.  Y at - it no adjustment I could do short of re - install the software?

  I was on the point to re - install the software but I ran my registry cleaner first, and that solved the problem.  Thanks for your comments.

• I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless. I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.

  I have a HP 620 laptop computer and a printer OfficeJet 4500 wireless.  I can print wireless, but when I go to HP for Solutions to scan a document, it tells me that the printer is disconnected.  There is nothing I can do to Solutions of HP to recognize the printer.  What causes this problem?

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP - OfficeJet 4500 Wireless - drivers<- set="" to="" your="" version="" of="">
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP - OfficeJet 4500 Wireless - support and troubleshooting
  http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Solution Center says that my officejet is disconnected

  I have a HP Officejet J6480.  It is connected to my computer via USB.  It prints very well.  However, when I go to the HP Solution Center to scan a document to a file, the solution Center HP said the printer is DISCONNECTED.  I downloaded the HP printer doctor and he ran.  He said that everything was OK and he managed to scan a document to a file.  But the HP Solution Center still indicates that the printer is disconnected.  Also, when I try to scan to a document from the printer itself by using the buttons on it, it says there is no computer linked to it.  I downloaded and reinstalled HP Solution Center, but still get the message that my printer is DISCONNECTED.  Any suggestions on how I can get it to recognize the printer?  I have Windows 8.1.

  Jamieson, thanks for the reply.  I think I found my problem.  It seems that the USB connection I was using is flaky.  When I did my installation using the wireless connection, it worked fine and all the features - printing, scanning, copying work very well.

  Russell

• OfficeJet 6500 E709N Continously disconnects!

  Does anyone have a solution to this problem.  If I only use for a while and try to print wireless, I get the message that the printer is offline!  It's getting to be a pain in the booty!  If I wanted to get up and click on the button to put it online whenever I print, I would have bought a wired printer instead.  Help!

  I suspect it's the PING you send print that causes our SW to re-establish contact with the printer.  Define a static in the printer IP address, while a good idea for these PC running, probably did not help in your case.

  There is one more thing to try if you're interested - manually install to the queue of the printer and work around the HP Solution Center.  Here is the sequence to XP:

  1. Click on > start > Control Panel > printer.
  2. Click the "add a printer". The "Add a printer" dialog box opens.
  3. Click 'Next' in the dialog box "Welcome to the add printer" Wizard.
  4. Select "local printer" in the dialog box that are local or network printer.
  5. Under Select a Printer Port option, select "Create a new port" and choose "Standard TCP/IP Port" and click "Next".
  6. In the "Welcome to the Add Standard TCP/IP printer port Wizard" make sure that the printer is enabled and configured. Click on the button "next".
  7. Under "Add Standard TCP/IP Printer Port" enter the IP address of the printer (since you have a static IP address, otherwise I would have you set hostname of the printer).
  8. Now, select HP (Hewlett-Packard) in the list of manufacturers, select Officejet 6500 the printer models list and click the button "next".
  9. The name of the printer is highlighted in the next window. Click on 'Next' button.10. It will ask you the name of the printer - leave the default value.
  10. Click 'Yes' to make it the default printer. Click on the button "next".
  11. The Page of Print Test box.
  12. Select 'Yes' to print a test page.
  13. Click on the button 'Finish' to complete the installation. Given that HP services knows of this queue, it will not try to disconnect.

• HP Officejet j4580 disconnected series Windows 7 64 bit

  I have a new computer with Windows 7 64-bit operating system.  I installeld new firmware for my HP Officejet J4580 all-in-One Printer and applied the patch that HP.  When I open the 130.0.44.62 HP Solution Center, I get a message""HP Officejet j4500 series disconnected.

  How to solve this?

  I want to send a fax.

  Problem solved by HP customer care

• HP Officejet 5740: disconnects from the network

  IMac El Capitan & Airport extreme router

  Printer will connect and stay connected while Mac is turned off.

  Turn on the Mac and the wireless connection is lost

  In some cases "impossible to find the network" in others, bad IP address.

  Have you tried wiring printer to the router (ethernet USB) same results

  Also tried hard wiring for Mac

  and finally no. son... basically all with the same results.

  Have tried all the suggestions reboot router, Mac, printer...

  Connects and disconnects...

  Need help

  I wanted to leave you hanging...

  Contacted Comcast and said that my modem is too old and it to replace.

  Now, I have a new modem/wifi combo and everything works.

  It reminds me of the guy who bought a button of his jacket and ended up having to buy a new jacket for the button!

  In any case thank you for your patience, and all's well that ends well.

• HP Officejet 4620 is disconnected from the network, how to re - connect?

  I went through all the troubleshooting steps, I turned it switch on the computer power. All my other devices are connected to the network very well except for this printer. It is less than 2 months old and has worked fine since I got it and I not made any changes to anything.  He only stopped to be connected.

  I'm so frustrated... Please help?

  In order to re - connect the printer to the network, you will need to plug in your USB cable.

  1. click on Start Menu

  2. Select all PROGRAMS

  3. choose the HP folder

  4. go to Officejet 4620

  5. add printer or software product Setup &, it should give you option (convert USB wireless).

  With this printer, you need to install the USB printer first, and then convert it to wireless.

  Let me know if this can help, thank you.

• OfficeJet 4630 disconnects when you do not print

  Every time we try to print them on OJ4630 the printer is offline.  We must physically turn it off, wait a few seconds and turn it back on.  Operating system is Windows 8.1 it is connected to the computer through a wireless connection and a USB cable.   Same problem with a connection.

  Hi k_ds and seplovich.

  Welcome to the HP Forums!

  I see that your HP Officejet 4630 happens offline, and I'm happy to help with this problem!

  Please see this post, Missing/pa rtial prints & printer offline on Windows 8/8.1, by my colleague @JERENDS.

  I hope this post will help you and have a great day!

• Officejet OfficeJet 6100: x 64 disconnects

  Printer HP Officejet 6100 laptop appears offline on some PC connected via the wireless.  Usually this can be "fixed" by power cycle the printer; other times I have to remove the driver and reinstall the printer on the PC.  Currently, a single PC sees the printer offline while the other is able to print.  Two of these PC running Win 8.1.  Also have this problem with Win 7 PC.

  Printer is old maybe a year and this problem started there about 4 to 6 months sometimes. It's happening now almost every time I try to print after a long period (e.g. overnight) printing of do not.

  Glad it worked for you. Try again to put others to find the solution.

• 2 (network) Officejet from HP in different places. Still, it disconnects and needs to be reinstalled?

  I have a HP Officejet Pro 8500 A190 (network) at work and at home (network) the Office one works fine with laptop vista 32 bit to every time an XP PC. Whenever I go home the vista laptop doesn't see the printer at home and saves it as being offline. All other computers on the home network see and well work with the printer. I need to remove and reinstall the printer whenever I come home.

  Suggestions for a fix?

  You will probably need to add the home as another printer.  First, go to control panel > printers and rename that to work at something like 8500-work «»  Then, when you're home you add at home:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing.
  2. click on > start > Control Panel > printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. you will be asked the name of the printer - type one a name like '8500-House '. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• HP6500 OfficeJet unwanted Wireless disconnect

  My printer AiO - OJ - 6500 E709n in my homenetwork wireless goes Offline spontaneously and unpredictably.

  This happened the first time approximately 8 months after installation and first use.

  The printers Windows and FAX-list shows the printer (and FAX) offline. Resetting these devices in this list by clicking the contexmenu online is not about the result.

  • Several diagnostic tests, such as HPHNDU.exe (from the home of HP) and the Networdk subproject from the HP Solution Center shows the printer off-line.
  • The EWS serverpage does not come in Internet Explorer, although there is no problem to the Internet.
  • Networkconfiguration report, printed with the control panel of the printer: everything is OK. This also with the Printerstatusreport and the connectivitystatus report.
  • The firewall disabled is no help.
  • Total uninstall with the dedicated HP software and reinstalling has not solved the problem
  • My printer has an IP defined manually 192.168.2.15 and gateway IP 192.168.2.1 (= IP address of the router/access point). My computer has IP 192.168.2.7. Finally, there is a cableconnected networkdrive with IP = 192.168.2.221

  The printer seems to be "we air ' (icon antenna-led is on), but he does not see my phone.

  My equipment:

  • Laptop Acer 5920 G, XP - Pro (32 bit), 3 GB of RAM, 500 GB HARD drive
  • Router/access point Linksys WRT54G (in mixed b and g, infrastructure, secure WPA mode)
  • 2 other computers normally in this network, but during the installation of the printersoftware's most current usage.

  I would greatly appreciate your help.

  This kind of problem is issued earlier on this forum, but the proposals of solution didn't help.

  

  Thanks for your suggestion. My printer worked without any problems for several months. Thus, the firewall not corrupted software cannot be the cause. However I agree on your comment about the firewall.

  The connectivityreport of the printer, raised with the printerkey combination # + "SetUpknob", set me

  among which there are new things: a windowsrecovery full on one of my laptops in the homenetwork and a very thorough inspection of all my networksettings especially the securityparameters. Then it turns out, I've been using different encodings of encryption: WPA-PSK/TKIP on a single computer, WPA - PSK and WPA2-PSK/TKIP on another. AES on the printer. (The 3rd computer has taken into consideration in this investigation). I indeed worked on these parameters in the recent past without realizing myself these consequences with regard to the printer.

  My problem is now solved.

  I advice everyone with connectionproblems with this OJ6500 print this connectivityreport.

  Unfortunately HP is not raising these special as # configuration shortcuts, while there are has several of them, # 1 2 3 f.i.

  and # 1 2 4

• HP Officejet Pro 8500 A909g disconnects all the time

  My husband's laptop computer shows the printer as being off, but it is not.  It's on.  Print desperately!  He uses Windows 7.

  I am able to print to this printer with MY laptop, however, that tells me it's something funky on its end.  But what?  I have no idea, and he's about to pull his hair.

  Any help/ideas/suggestions will be appreciated.

  After searching the forums for a bit, I found a little help on a similar station.  Go to control panel, printers, right click on the printer in question and then clicking on properties, I clicked on the Port and asked my husband what he showed for him on his computer.  Showed him another port.  I said, "Whoever said that you see?" which at that time I don't remember, but he said 'yes' and I asked him to change it.  He did, and then he tried to print its paper and voila!  Yay!  He will change it also in his notebook.