More OfficeJet Pro 8600: picture difficulty of paper in the tray

For the first time, I am trying to print a photo of my MacBook Pro/iPhoto with photo paper glossy premium, brilliant.  The printer has difficulties to enter/loading paper.  I had to gently push the paper the printer to enter and print the photo.  The photo is very after several tests.   Any suggestion would be appreciated.    Thanks in advance

Hi Anna,.

Welcome to the Community Forum of HP.

I don't have Mac - that will be obvious when you read the answer - I think the "fix" implies a simple adjustment on the Type of media in the choice of paper.

The question with the answer to my find a way to illustrate the point - the following is the help file a competitor - their files are well written, as always; This file shows where to find and set the media Type setting.

Driver / software settings

Comment

You must set the media type is as close to your type of paper as possible.  The point is to allow the printer to wait 'thick' or thin paper, glossy or matte finish, etc.

The printer will answer by setting rollers to correct spacing, setting the ink to the paper type and the definition of the duration of drying.

I hope this helps.

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Click on accept as Solution when the answer provides a fix or a workaround!

Tags: HP Printers

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