OfficeJet J4680 not finding my network but found others in the neighborhood.

I'm unable to install my Officejet J4680 wireless. Although I put five feet from my router it can not find my network.  It can however find network neighbors.  My laptop is connected to the network without problem.  The display at the front of the printer to the network of neighbors but not mine.

Can someone give me help on what goes wrong?

Thank you

We will investigate the printer Wireless:

  1. Press on the <#>and <*>keys together and release them together.
  2. At the same time press the keys '1', '2', '3 '.
  3. Press the right arrow button to scroll through the menu selections until you see "Connectivity Diagnostic Menu" appears.
  4. Press OK twice.

You should get a diagnostic report on the bottom of the page with a list of networks wireless detected. Tell me if you see your network wireless on the investigation.

Tags: HP Printers

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