OfficeJet J6480 - duplex Auto is no longer available

Similar Questions

• Duplex option is no longer available after the Mac 10.8.3 driver update

  After an automatic update of the software which included an update of the HP printer driver, the print duplex option is no longer available (i.e. it is grayed) when you print my Officejet Pro K550.  This has happened on a BONE earlier too, wher ethe duplex option disappeared after an update of the driver.  The option was agin available when I went up to 10.8 but the new update he removed again.  Any advice would be appreciated.

  Hello

  Let us ensure that the duplexer is always enabled in the driver.  If you can open Sys Prefs, go to print, Scan, double-click the printer in the left window, click Ontario right driver tab and make sure that the check mark is in the option HP two-sided printing Acessory.

• Toggle Subscribe auto is no longer available.

  I am trying to stop these two applications of auto-abonnement and this option is not yet available more in subscription management options. What has changed and how do I unsubscribe?

  When signing into your account details with the iTunes on your Mac app, you do not find these two applications figure among subscriptions? Are you sure that you subscribed to these applications by Apple?

  Are BTW, you referring to the Mac apps or iOS apps?

  By the end of 2012 Mac minis, macOS?  Watch 38 mm silver AL, watchOS 3; iPad 2 Air & iPhone 6 + iOS 10.0.1;  Apple Airport Express

• HP Solution Center no longer works after update of HP Officejet J6480

  HP will provide an update to fix this problem?  If anyone has had the same problem (if so, how fixed?)?

  HP has pushed down the updates on a week earlier for my HP Pavilion Elite e9270f running Windows 7 64 bit home and domestic all-in-one Officejet J6480 which are connected wirelessly via my network.  HP Solution Center had worked for several years until then, but now can no longer connect to the J6480 with all the features.  Devices and printers in Control Panel displays the connection.  HP HPHNDU.exe utility displays the connection.  Print from works of MS Office products as ok HP Solution Center no longer works.  I can't scan documents to the PC (that it is pulled by the PC or pushed by the J6480).  I used http://support.hp.com/us-en/document/c02266743 instructions and the software of HP Officejet and Driver Removal Utility OJJ6400_Scrubber_13.exe to remove all aspects of the printer and the software.  Then reinstall them using (with HP printer install wizard HPPIW.exe), but the new installation also fails linking the center of solutions HP (printing still MS Office programs).  According to me, it is a plague of HP inflicted that should have a solution from HP.  FG 120201

  Hi MFredV & 2015,

  Sorry to hear you've had the problem with the printer after you run the update. Please follow the steps below and let me know if you continue to have problems?

  Try using the brush included in the CD or download.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-79309-1&CC=US&DLC=en&LC=en&os=4063&Product=3635378&sw_lang=

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-79309-1&CC=US&DLC=en&LC=en&os=4063&Product=3635378&sw_lang=

  10. run the download to reinstall the printer

• HP Officejet J6480 All-in-onw automatic duplex printing does not work

  My HP Officejet J6480 automatically duplex in Windows Vista. This feature is absent from Windows 8.

  Y at - it a fix for this problem?

  Thank you

  Meantime2013

  Salvation Dragon-fur,

  I have uninstalled and installed the software of the printer for the fifth time and for the first time, I actually saw J6480 on the registration page. Settings of the printer turned on and the automatic was still missing.

  I also checked "HP Officejet J6400 series properties" and found an option that did not previously exist under device settings.

  Options installable unit duplex (for 2-Sided Printing) was put to uninstalled.  I changed this option to installed and finally I automatic two-sided printing.

  Thank you once more for spending your time to help me.

  Best regards

  Pending

• Officejet J6480 carriage jams when printing wirelessly via the plugin from HP printing service

  I try to print on my printer OfficeJet J6480 HP all-in-one to my Samsung Galaxy Tab 3 tablet that runs Android 4.4 Wireless using the "HP Print Service Plugin on the tablet.

  Measures already taken;

  Sucessfully downloaded/installed the Service HP Print on shelf Plugin

  Radio wireless to the printer and correctly configured to communicate with the router wirelessly activated successfully.

  Problem:

  When you try to print something from the tablet to the wireless printer, the printer is trying to perform the print operation (flow paper in the printer from paper tray, shows 'Printing' on the printer screen), but then never made a real impression and gets a 'Transport Jam' indication on the printer screen.

  When this occurs above, I opened the hood top, checked for jammed paper in the paper path (Nothing), did tension of printer many times, cycle of fact alignments cleanings and cartridge many times, changed the paper to different types of paper.

  None of these actions corrected the problem...

  I'll also add that when you perform the steps of printing with the radio wireless on off the printer and the cable connected to the printer, the printer functions normally when you print from my pc applications - no traffic jams. Also, the printer works normally when you perform a function 'copy' locally from the printer control panel - not roadways of jams.

  I thought maybe an update of the firmware to the printer could solve this problem - ideas about this being a likely solution?

  BTW - how you normally clear / would correct a cart-jam regardless of printing wirelessly or through an ethernet cable?

  If the firmware update is not a solution, any comment on what could be the cause of the problem?

  If an update is available, could you tell me how to do the upgrade and where can I download it from?

  Thanks for all your comments... Denny

  E - rog,

  Two things I wanted to first of all thank you a lot for the response to my original message concerning the problem of printing wirelessly to my printer HP J6480 of the Tablet, Samsung Galaxy Tab 3 via the Plugin of Service HP Print.

  Secondly, I wanted to aplogize for the very long delay in responding to your... I had some health problems with a family member who prevented me to try your suggestions to the problem.

  I am pleased to report that I managed to solve the problem... I am now able to print to the printer of the tablet.

  A little history on the fix...

  I tried to download and install the update of the firmware from the link you provided, while having the printer connected to the PC (Windows) computer via a USB connection, as you suggest. (It was initially connected through my home network, so I had to first uninstall, then reinstall via USB connection). When you try to install the downloaded firmware it failed, even after several attempts to re-downloading/reinstalling.

  Instead, I uninstalled the printer again, reinstalled over the home network, downloaded the update of the firmware directly from the HP site by locating the printer model, then the firmware. This time the firmware successfully installed (was able to view the progress of installation of the firmware in the display on the front panel of the printer). Make the installation of the firmware with the printer installed on the network domestic (instead fo via USB), the installation process allowed me to search for the printer on the network - it found it successfully and successfully installed the firmware.

  After this successful firmware installation and turn on the wireless radio on the printer (via the button on the front panel), I was able to print successfully from the tablet... YES!

  Needless to say, there is no carriage jam messages as before... and I did not try your other suggestions to go to the HP article on carriage jam error States/solutions.

  I am really gratefull for your response/suggestions...fixing this problem did the usefulness of my tablet to increase dramatically to have the ability to print... cudos to you for your efforts on this forum and a big "thumbs up" for your records.

  Denny

• All-in-one HP Officejet J6480: google cloud print

  I wonder how (or if) I can save my all-in-one HP Officejet J6480 printer use Googe Cloud Print?
  
  I had advanced under Chromebook settings then Google Cloud Print and when I click on manage printers he says there is no devices available and I want to register the device.

  Thanks for any help with this!

  Hello @CookinCo22 ,

  Welcome to the HP forum.

  I understand you're wondering if you can set your J4680 until chromebook.

  For a printer can be configured on Google Cloud Print, it must have the functionality of the web services.

  Unfortunately the J4680 doesn't have this feature.

  If you have a PC or a Mac, you can set up a conventional printer.

  The downside is that you should have the PC or Mac turned on to be able to print from the Chromebook.

  The positive side is that you can print your chromebook.

  I hope this helps you.

• Option to turn off the touch screen when the stylus is detected is no longer available in windows 7

  N - trig drivers with windows vista there is an option where you could choose the option to disable the pen touch when input side of the screen.  This feature is no longer available when I installed the new drivers of the n-trig in win7.

  I use my Tablet for taking notes. But with dual mode that detects an entry where I rest my Palm on the screen to write. Whenever I have to go and disable the Enter key completely before starting to write and turn once I finished it.

  I there a way to activate the automatic mode with Windows 7 n-trig drivers?

  Hello

  I also talked to N-trig's customer service and they said that the Auto mode will appear in the next version of the HP drivers. According to them, he would be released in about 2 months.

• All-in-one Officejet J6480: glass J6480 scan fails: "Sorry, an unknown error has occurred." Mac OS 10.5.8

  (Officejet J6480 all-in-One, PowerMac G5, Mac OS 10.5.8, wired ethernet/WLAN) Sweeping the window stopped working and gives message: 'error. Sorry, an unknown error has occurred. "That's all. I can always scan the ScanPro application if I run first of all of the computer, but nothing of glass - i.e. manually, using the buttons on the control panel of the camera itself - to one of the destinations, I tried (PDF preview.), JPEG, HP Photosmart, etc..

  I uninstalled the software suite HP, reinstalled (latest version: 9.7.1), and engaged in the installation process, it has been completed successfully. But no change in behavior.

  I tried the procedure in a similar position:

  Re: Officejet J6480 all-in-One, scanning does not work anymore

  21/02/2010 19:02

  OK, one more not - we will reset the printing system: right click - Sys Prefs, Print & Fax - (control) the area of the print queue and select Reset printing system. -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  .. .but the behavior of my printer has not changed, and the error message is still the same, when I tried to scan from the glass. Any help?

  Hi @jcoronat,

  Welcome to the Forums of HP's Support. I understand that you get an error when you try to scan. I would like to help.

  I took most of these steps from a post of Sunshyn2005. To be honest, all I did is to change the links to software, but the post is enough onsite for troubleshooting of Mac software.

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some of the files described in the following steps can be found, if you can't find one of the files or folders on your computer, do not be alarmed.

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP Officejet j6480: printer has no connection wireless, ran again in settings page network & wireless test report

  It all started when I got a message that my cartridge on the left was not aligning... it was a charge... I'm gone online, read should I unplug the printer & pressed the button for 1 min... who sets the cartridge message... now its not to communicate with the laptop. Spend 2 hours with Costco concierge thinking it could be the Acer Aspire V... we crossed the Powercycle, changed the cartridges, clean the print head, wired the laptop to the printer & removed & added drivers/software... He said he has never seen this before & he couldn't understand... I went to configure wireless settings printed with the cable, then he used to always recognize laptop mobile phone acts as its no printing, no jobs in the QC... will also not print with usb cable... 1/2 worn with AT & T they are useless... Help! It's exhausting. Thank you.

  Hey @extremelyP,

  The 'Send Fax' screen was to appear, it doesn't appear that you have added the driver for Deskjet replacing portion of your printer Fax. Normally, under devices and printers, you will have two copies of your printer. The first example would be the real printer driver. The second copy would be the Fax from your computer's fax driver part. In saying this, I will just cancel you it that we just finished and test print. If the printing problem persists, we will add the driver replacing again and things must be a lot smoother.

  Step 1: Remove the driver:

  1. Open the display Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key on the bottom right of your keyboard to the left of the Ctrl key
  2. On the start screen, type programs and features
     
  3. Click on programs and features to launch the tool.
  4. Under programs and features scroll to the bottom of the list and are looking for your HP Officejet. If you see your printer click on it and choose Uninstall.
  5. Please follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete please close programs and features
  6. Then, please reopen the Start screen. This time type devices and printers. Click on devices and printers to the start
  7. In the file devices and printers, if you see your HP Officejet still listed, please, right click top and select "remove device' or 'Remove'.
  8. Once the device HP Officejet was deleted please click left once on any device used to indicate the heading Printers and fax machines . You just want to highlight the device
  9. Then click on the print server properties at the top
  10. Under the print server properties, click the drivers tab
  11. If you see your HP Officejet driver showing under the list please click on it. Then, click Remove. Click remove the pilot from the box pop up
  12. Click OK
  13. On the print server properties window, click apply and OK
  14. Close Devices and printers

  Step 2: Install the Driver:

  Please click here to download and install the driver package for your printer. Once your HP Officejet is reinstalled successfully please test printing. If the printing problem persists, we will still add the other pilot.

  Step 3: Adding a driver replacing:

  1. Open the display Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key on the bottom right of your keyboard to the left of the Ctrl key
  2. On the start screen, type devices and printers. Click on devices and printers to the start.
  3. In the devices and printers folder right click on your HP Officejet J6480 (not the Fax version)
  
  
• Left click on printer properties
• Left click on the Advanced tab
• Left-click on new driver
• When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
• Select HP as the manufacturer on the left
• DeskJet 6980 select the printer on the right. Choose HP . If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
• After selecting Deskjet 6980 hit Next to complete the wizard driver new
• Under the printer properties window, select "Apply", but don't hit not OK
• Select the general tab
• Rename your HP Officejet J6480 printer
  
• Click OK
• Then, right click on your HP Officejet again and select printer properties
• Click the device settings tab
• Under Installation Options click on the drop down menu "unit duplex (for printing on 2 sides)" and replace the "installed".
• Once the settings have been adjusted click apply and OK

Once the other pilot has been added successfully, please test print to see if the problem is now resolved.

Please let me know if this procedure works for you. Good luck!

• OfficeJet J6480 continue to feed the blank sheets after the last page of the print document then blocks.

  When you print a document on my OfficeJet J6480, once the last page printed, the cradle of the cartridge moves back several times, then one or two white sheets feed through the printer. Sheets then another feeds and jams, requiring the duplexer to be deleted to clear the jam. This happens on 95% of the print jobs sent to the printer.

  Windows XP SP3

  Unfortunately, the troubleshooting steps a false paper jam and find a real fundamentally the same.
  I included a link to a document that is for a paper jam error. However, I'm sure you did 1st two solutions and if you please go above them, I want you to try, is the cleaning of the rollers and the duplexer and reset the products and checking the firmware to ensure that it is up-to-date. These solutions are listed in the order and you can find instructions step by step in this link for each step. Reset will be particularly important because it is one of the most effective tools to correct the problems of material with a printer. Here is the link: http://support.hp.com/us-en/document/c01312792

• All-in-one Officejet J6480: printer Officejet J6480 on Windows 10

  I've owned a printer all-in-one Officejet J6480 for a few years.  I bought a new Lenovo computer several months that came with a free to Windows Update when 10 is which would be published.  I managed to load the J6480 software and everything worked very well, including the scanner.  When Windows 10 came out I upgraded to it and rebooted the printer software and everything worked fine.

  Then about two weeks ago, all the J6480 would do is printed.  When I tried to open the HP Solution Center to scan a document all I had was a 'ping' and the Center does not open.   So I tried to remove all the HP software and re - load.  It would be the load but not completely.  I kept getting the message that "the application you are trying to use has been blocked to open because it could damage your PC or the loss of data. This is because some applications that worked with a previous version of Windows may not work the same way with Windows 10 ".  I do not understand why it worked fine for a few months with 10 windows and now it's incompatible, unless there was an automatic upgrade (Windows 10 or HP) that is now causing the conflict.

  I've uninstalled and reinstalled the software several times but to no avail.  Can anyone suggest a solution?

  Hello

  Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
      
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

• Restore the ability to fax for HP OfficeJet J6480 Cougar (or Lion)

  Once he was once, in a very beautiful land ruled by snow leopards, I had my HP OfficeJet J6480 installed twice - a queue as a printer and a queue by fax.  I rarely used the fax, and somewhere along the line between SL and Lion Mountain Lion, the queue were lost or thrown away (probably in a printer purge when I had printing problems).  Now I would like to resume until fax feature of driver under Mountain Lion (preferably) Although a Lion-only solution would also be allowed (the backup computer is still running Lion).

  Support Apple had me to connect via USB, I could see the printer as a 'multipurpose device', he added this way, but it shows still only printing/scanning tabs when I have this selected queue.  No Fax tab.

  Is it possible to find the fax feature it at the wheel of one of these Mac?

  Hi UncaredFor,

  I would try to help you with a happy ending for your HP fairy tale.

  First of all, I would like to know if you have already run the update once you have added to the print queue of the printer. If this isn't the case, run the Apple software update - if you get the HP Printer Driver Update 2.11 Please install it. Open printing preferences again & system scan, and then click the 'more'. You may need to wait a little longer for the device to appear with the amiable Fax HP (do not choose one with the friendly all-in-one HP this time, because it will only add the queue for printer and scanner, but not fax).

  In the case of the SU does not have the ability to install the HP printer driver update, you can download and install the package from the Apple website: http://support.apple.com/kb/DL907

  I hope the information is useful.

• OfficeJet J6480: Installed drivers, printer offline

  I had this problem for ages with my OfficeJet J6480 since the last update of Solution Center 13.0, who since then has caused a lot of grief for printing and network scanning to questions about my mother Aspire 6530 which has Vista 32 bit on it. My machine which is a custom built Asus P5N - D with Windows XP 32 Bit on it works perfectly with the wireless printer and has no problem with scanning for features.

  I reinstalled and rubbed the drivers many times, more a reformat. When the installation takes place the printer works perfectly, then later the printer is unable to come online with my mother Vista machine wireless.

  The only question I can find is that, in the control panel under printers Vista is that the J6480 is considered as offline, and to get the printer online, I have to right-click on the printer and select "use printer online". This resolves the issue until the computer gets shutdown. I don't know what to do and it's really disturb my mother.

  Diagnostics of the network for computers are:

  Windows XP Asus P5N - D

  -----------------------------------------------------------
  Dumping Info Diallo started on 2010-01-02 11:14:08
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  HostName: kenstermain
  IP address: 192.168.0.199
  Type of connection: Wired
  Signal strength: 0
  Adapter: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
  MAC computer: 00:1F:C6:EA: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 0 wireless devices
  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: kenstermain.phub.net.cable.rogers.com
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Hostname: MARJAKIRVES-PC
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.

  ---------------------------------------------------------

  Windows Vista Aspire 6530

  -----------------------------------------------------------
  Dumping Info Diallo started at 02/01/2010 11:16:46
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  Hostname: MarjaKirves-PC
  IP address: 192.168.0.253
  Connection type: wireless
  Signal strength: 84
  Adapter: Atheros AR5B91 wireless network adapter
  Computer MAC: 00:23:4: B2: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 3 wireless devices
  Wireless SSID device #1: Kirves

  #2 of device wireless SSID: Wireless2

  #3 Wireless SSID: clyde

  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: KENSTERMAIN
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Host name: MarjaKirves - PC.phub .net .cable .rogers .com
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.

  -----------------------------------------------------------
  Dumping Info Diallo started on 2009-12-16 21:39:13
  -----------------------------------------------------------

  CNDUMasterData: DumpStores() started *.

  m_pNetworkStore-> dump() started *.

  Data from the network of CNetworkStore

  Hostname: MarjaKirves-PC
  IP address: 192.168.0.253
  Connection type: wireless
  Signal strength: 94
  Adapter: Atheros AR5B91 wireless network adapter
  Computer MAC: 00:23:4: B2: *: *.
  VPN connection: No.
  Subnet mask: 255.255.255.0
  Default gateway: 192.168.0.1
  MAC address of the router: 00:24:01:68: *: *.
  Is the connected network: Yes
  Is connected to the Internet: Yes

  m_pNetworkStore-> dump() finished *.

  m_wlanNetworkMap contains 2 wireless devices
  Wireless SSID device #1: Kirves

  #2 of device wireless SSID: Wireless2

  m_pWlanNetworkStore-> dump() finished *.

  Network node: #1
  MAC address: 00:00:01:68: *: *.
  HostName: [unknown]
  IP address: 192.168.0.1

  Network node: #2
  MAC address: 00:00:C6:EA: *: *.
  HostName: KENSTERMAIN
  IP address: 192.168.0.199

  Network node: #3
  MAC address: 00:00:4: B2: *: *.
  Host name: MarjaKirves - PC.phub .net .cable .rogers .com
  IP address: 192.168.0.253

  Network node: #4
  MAC address: 00:00:64:40: *: *.
  HostName: HP3DCC58
  IP address: 192.168.0.254
  Friendly name of the unit: series HP Officejet J6400

  m_pNetworkNodeStore-> dump() finished *.

  CNDUMasterData: DumpStores() done *.
  -------------------------------------------------------------------

  So is there a way I can fix this.

  Thank you and best regards,

  Ken Sullivan

  My desktop computer
  MOBO: Asus P5N - D
  CPU: Intel Core 2 Duo E8400 3.0 GHz
  GPU: EVGA 9800 GTX + Superclocked + @ 800 MHz
  RAM: OCZ Reaper HPC DDR2 800 @ 800 MHZ 4-4-4-12
  Power supply: PC power and cooling Silencer 750w
  LCD: BenQ E2200HD

  Printer: OfficeJet 6480
  My laptop: Dell Inspiron 2200
  MOM's laptop: Acer Aspire 6530

  I have some general recommendations:

  (1) of the D - Link DIR-655 WIRELESS SETTINGS-> configuration of wireless network at hand:

  (a) set the Mode 802.11 Mixed 802.11n, 802.11 g and 802. 11B for optimum compatibility.  If you are positive that there is no 802. 11b devices in the area, you can use mixed 802.11n and 802.11 g.

  (b) disable Auto Channel Scan and select channel 1, 6 or 11.  To find the best channel, download our Network Diagnostic Utility (located here) on a laptop connected to your DIR-655 wirelessrun and select Show advanced tools, and then select Show networks wireless detected.  Try to choose a channel which is at least 5 channels away from your more powerful neighbour.

  c fix the width of the channel at 20 MHz and the visibility of Visible State.  This gives you better compatibility.  While 20 MHz setting to slow down your network a bit, unless you do not have nearby wireless networks, these networks interference prevents the use of two bonded channels (for 40 MHz) in the band of 2.4 GHz Wi - Fi.

  (2) on the computer, uninstall the HP Customer Participation Program (if it has been installed).

• Officejet J6480 error message

  The other day, I started getting the error message following on my Officejet J6480 printer each time that turn it on;  Solution Center: Please wait while Windows configures Solution Center.  After hitting cancel, then get the following error message; The feature you are trying to use is on a CD-Rom or another removable disk that is not available.  After hitting cancel, then get the following error message; Could not find an installation package for the product Solution Center.  Again the installation again using a valid copy of the installation package "Solution Center".  Yet once I hit Cancel and am able to use the printer.

  After getting these messages whenever I turned on the printer, I finally uninstalled and reinstalled the printer software.  It worked for 2 days and I get once more these same error messages everytime I turn on the printer.

  It can be the cause of these error messages?  Other that the uninstalling and reinstalling the software, is there something I can do to solve the problem and make sure it doesn't happen?

  Thank you!!! Steven

  Hi Steven,

  Please, try the following steps and let me know if this is useful:

  1. Insert the printer installation disc or find the installation folder if you installed the software on the web.
     You can find the installation folder by clicking Start > run, and then type % temp % (Windows XP or Vista) or you are looking for a folder in the Windows 7 start menu search box.
  2. Locate the HP installation folder, which will begin with the characters of 7Z.
  3. Enter in the installation folder.
  4. Enter the folder of SolutionCenter.
  5. Find SolutionCenter.msi file (can be easily identified by the different icon)
  6. Right-click on this file and then click on repair
  7. Confirm any warning or any message of error and restart the PC.
  8. Now try to start the center of HP solutions again and check fo any change.

  Kind regards

  Shlomi