OfficeJet Pro 6830: No returns label attached to the new product

Similar Questions

• OfficeJet Pro 6830: you need all 4 cartridges the printer print?

  I have an Officejet Pro 6830, and I need to replace the cartridges. I accidentally threw away all four, but I went to the store to get a black and that's all. But when I try to print something, it says: cartridge problem and it will not let me print.

  Yes, all 4 must be installed and running.

• Fax - HP Officejet Pro 6830: how to remove how remove the 'Fax - 6830 (network) HP Officejet Pro printers list option.

  How can I remove the "Fax - HP Officejet Pro 6830 (network)" option in the list of candidates of printer? First of all, I am a VoIP client and my salesman, like many others, does not fax support. In second place both my wife and I inadvertently try to print using this entry much to our annoyance. In third place for a non-commercial customer, it's an archaic device and that there should be a way to turn it off. "Fax - HP Officejet Pro 6830" does not appear in "Devices and printers", but it is in the registry.

  There is no entry "FAX". I gave up. I would attach a print screen, but I don't see how.

• OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

  Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

  Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

  No idea what it would cost for this repair?

  Or given the pricing model for ink jet printers, are we better off he throw?

  We had an Epson printer that has lasted several years; Maybe we should go back to them?

  Hello

  Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

  Note: Changing the country click and select your region as required

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Be sure to have proof of purchase available to provide the necessary technical support representative.

  In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

  Do it as soon as possible and let me know how it goes.

  Shlomi

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• OfficeJet Pro 6830: After winning 10 ipgrade lost the Scan from the printer function

  Update Win 7 Pro.

  Digitization of works normally in the HP Support Assistant (fully updated) and inside my desktop (the .bin file) application where I have access to all the functions of the printer.

  Scanning initiated by the product of the printer normally but in the end, it fails with an error message.

  The error message reads:

  "The HP scanning Application could not save the file to the specified location.

  It is same location Assistant support and the decstop succesfully registers, namely

  C: Users/username/documents.

  Is this a form of rights issue administrator/access, I wonder because he is obviously not a driver issue or a printer.

  Thank you very much in advance for any wisdom.

  You know @Scarguts, I have to be honest, I don't know if it is a question of rights, or if there is something wrong with the destination of your choice. I choose a new destination and try to scan the image. You can make this change in the printer Assistant software.

  This will help isolate the problem.

• OfficeJet Pro 6830: There is a problem with the printhead

  There is a problem with the print head.  Or can not find the print head

  This problem just started happening. Everything was ok after replacing the cartridges of printers with HP cartrighes for this printer, printed since the replacement of cartridges.  I followed the instructions given by your troubleshooting solutions.

  turned off and unplugged, removed and replace the cartridges back in, printed on a sheet of paper indicating that the print head was aligned, printed what he needed at the time and now does it again.  I repeated the above instructions and it just keeps saying the same thing.

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• OfficeJet Pro 6830: Change HP ePrint address when adding new printer

  I recently bought a new printer to replace the one I had.  I chose a custom for ePrint with the old printer e-mail address.  I removed the old printer to my devices, but when I try to update the email ePrint for the new printer, it is said that the enamel is already used.  I want really to use the simpler email ePrint, I chose, rather than an HP gave me.  Is it possible to do this?  Thank you!

  Hello

  I'm afraid there is no way to use the previous e-mail address.

  An any used ePrint address no solitaire is usable for any device remove or even for the specific device (for example after a reset of the product) for reasons of security.

  You must choose a new address custom ePrint, the past can no longer be used.

  Kind regards

  Shlomi

• HP Officejet Pro 6830: There is a problem with the printhead (0xc19a0003)

  Hello

  Hoping someone can help me. Bought my printer only within the last few months & this error. Followed the reset of the measures recommended & also used the doctor HP soft but still no luck. Appreciate any advice.

  Thank you

  Kenny

  Hi Kenny, the best bet is to contact the HP Support that you will need a replacement printer. If you are based in the United States on the link verifying contact support at the top of this page...

  http://support.HP.com/us-en/document/c04839288

  Can you please let us know how you get on?

  Thanks, Ciara

  

• HP Officejet Pro 8600, bad size for printing of the Corel product in the suite

  When I try to print a job with Corel Photo-Paint, Corel Draw, I can't print the same size I see on the preview before printing of the program. For example if I want to print an A4-sized photo, printing out a sheet with a copy of a porzion of photography, as if the sheet does not match.

  In the Corel print configuration, for the orientament of the page, I 'Use the default printer' but for the dimension it is not anything, but with my previous printer, this setting out from the printer driver.

  Please help me, because I work a lot with this two program, if I cannot print I have to change the printer with each other!

  Thank you

  Hello Travis,

  Beatifull! Your solution is ok, now, the impression of the project was the right size.

  The driver for Deskjet 6980 it seems to work perfectly. I think that this interface is better for officejet driver. There the preview before printing for example, and I think I'll use it.

  Thank you!

• HP officejet pro 6830: SNAPSHOT of HP INK

  My officejet pro 6830 is replaced under warranty after the printhead developed a fault. I had recently installed the first ink cartridges of replacement from the account of the instant ink that I put in place and my question is this, can I return these cartridges with printer broken as an email suggested that they would not work in the replacement printer then just register a new printer with ink instant or what I have to cancel the account and create a new one? Would appreciate some advice before delivery in a few days please. I live in England.

  Hey @NickHarvey,

  Welcome to the Forum from HP Support.

  I understand that you are curious about the Protocol regarding the State of ink and registration of the subscription when you replace an instant printer ink.  I would like to advise you on this.

  First of all, I would hold on these instant ink cartridges.  If they are unused, you can still use them in the new printer.  Even if you have used them before you can return them separately in the same box that comes with your next batch of instant ink.  Essentially, your replacement printer must be "joined" to instant ink and will require a few subtleties of an instant ink HP agent account.  This is where your original account is obsolete and your existing HP connected and the printer identification information entered in a new instant ink account.  Note that these administrative procedures are not something you can do for your self as quickly or effectively as an agent, then you will need to reach out for support.  If you prefer to do business by phone, click on the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If you would rather manage this chat live or email here's how:

  Click here to log into your instant account of ink.

  Then use the following screenshots to navigate your way to all the available support options:

  

  Click 'contact support '.

  

  Then, fill in all fields to create a deal (I skipped this screen that I didn't post any personal info) - this will lead you to the final screen where you can select Chat or by Email.

  

  I would like to know if it is useful.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

  I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

• HP Officejet Pro 6830: HP Officejet Pro 6830 @hpeprint address not printing

  I just added my new HP Officejet Pro 6830 to my home network.  The printer is set up for my network with a Wi - Fi connection.  All updated software has been installed.  My operating system is Windows 10 (64-bit).

  When directly connected to my network, printing and scanning to my laptop, android or iPad works very well.

  However, when I'm away from my home network, I am remotely sends print jobs to my address [email protected] which is related to this printer with no result.  No error, no engravings, nothing.  I tried emailing my android phone, my iPad, even your laptop via Web site from my e-mail.  Nothing.

  Because the printer works well when I'm inside my network, is there something I have to during installation?  Do I need to make changes in my configurations?

  Any help is greatly appreciated.

  Hey @CTFaninNJ,

  I see that you encounter some problems with the help of ePrint to print from your mobile devices on your Officejet 6830 e-all-in-one printer. I can help you with that.

  Here's what we will do:

  1. Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. On the printer, click web services icon in the lower left corner of the display screen.
  5. Compare the address of the ePrint printer to the ePrint address as it appears on the app. If it is different, you must change the address ePrint in the application on the device.
  6. Try to send a document ePrint by sending an email.

  Please let me know if this allows you to ePrint or if you have other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

• OfficeJet Pro 6830: MacBook Pro does not print wirelessly for Officejet Pro 6830

  I used to have an old HP Officejet 7210 who was once able to print wirelessly from my MacBook pro, but at some point, wasn't able to do wireless and had to print with usb connection.

  For Black Friday, we bought an Officejet Pro 6830 and on internet I downloaded the latest driver for my MacBook Pro and my windows laptop of wifes and our desktop PC. The mobile office and windows had no problem, but once more, I was not able to print wireless from the MacBook Pro. When I try to print wireless the printer dialogue indicates he's trying to deal with and then it says "the printer is currently in use". So I'll still have to plug the USB to print with this new printer is less than a month.

  I was able to print the wireless test page and he noted that the test page bypassed print drivers. In addition, I am able to go into the printer utilities and see how much ink, I have and the various settings of the printer but I just cannot print documents from applications wireless.

  Any help would be greatly appreciated

  Hello

  First of all, do not forget to reboot your router by unplugging its power for a while, then let it 2-3 minutes to reboot and restart the printer.

  Make sure that the printer is connected wireless and blue wire it light.

  Try now to go to System Preferences > print & scan and click on the sign more. you see the printer listed?

  May you had prior display the problem started with your previous printer? for example a new router, changes of settings, etc. ?

• OfficeJet pro 6830: transport cannot return the cartridge access area

  I'm trying to set up my new printer 6830, but I got the transport Jam error message: "remove any packaging from inside the printer.» After all packaging is removed, turn the printer off and then turn it back on. "My new printer came not with the thing of white foam in the transport. And I think I've removed all the bands and plastic/foam of the printer as shown in the introduction the guide book. Could someone tell me where should I look for a package that needs to be deleted? Really appreciate any help.

  Hi Meiaja,

  Here is the link to HP customer care:

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Scroll down the page and you will find a support model to fill.  Once you fill out and click on 'Show the Options', you should get an option to call the help desk with a no of cases.

  I don't know the policies of Tiger Direct.  They can cover the cost of shipping, or they may not.

  I would call 1 HP customer care.

  Jean