HP Officejet Pro 8500 a: printers print only after the new cartridges installed
Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed. This time, he was sitting with cartridges empty color for awhile and now it does not print at all. I always use only the new HP cartridges. It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment. What is the print heads? Why would I need to change them whenever I have to add ink cartridges new which makes no sense. I have never changed them, but they worked very well until I added the new ink.
Welcome to the Forum from HP Support. I hope you enjoy your experience here.
I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer. I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.
It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer. I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:
- Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
- Repeat three times if you still have print quality issues.
- Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
- This to improve the print quality?
If you use always the same question, I have a few more advanced troubleshooting tips:
Tags: HP Printers
New cartridges installed correctly, and there is no error message. But now, the impression is almost unreadable it's so light. What is the problem?
I understand that you are having problems print quality with low impressions. I've included a useful document that might solve your problem.
Let me know if it helps.
HP Deskjet 970Cse only prints red after the new color cartridge installed. I use black HP 45 and HP 78 color. Both are new. I know the printer is an older model, but it works well a month ago. Any help would be appreciated.
Thank you for your help. It was a faulty cartridge. I pressed a white cloth on the ink source and only yellow and blue were visible, without red (magenta). I've returned the fabric and cartridge in the store (with my receipt) and managed to get another canister... it worked! Both cartridges have dates of expiry of 2016. Glad I didn't have to spend time troubleshooting my printer.
I know why cyan is not printing. It is because of the following:
Ago, I ran out of ink cyan printing ("please replace cyan before continuing"). I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge). I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem. Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos. I finally had time to cartridges, and I now understood that cyan is not print at all. I have now opened up the printer and realize that the cyan ink tube is full of bubbles...
I tried to fix this by printing A4 pages that are for the most part, cyan, but without success. I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work. I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?
Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.
I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.
John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).
In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.
PS Hope you have a wonderful day and that your time is as beautiful as she is here!
OfficeJet Pro 8500 A909a
I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection. After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode. After you open the Quebec, the file is listed with a message "error-printing". I can remove the copy to the printer and to set the printer online, but the process is repeated each time.
I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler. There is no hardware problems - it will print on the other computer and copies, etc very well. I have not tried another cable because I have a step and assume if my computer can see the printer should work. One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.
Please help, I did research for hours without success...
Tried the printer with 2 different usb cables to another computer and it never worked. I think that the usb port on the printer has been fried. Bought a new printer works fine.
I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n printer on a home network.
I have known printing issues that point to a printhead problem; but I don't know where. I lined up and cleaned the print heads HP Print & Scan doctor and the console on the printer. No luck; My test pages shows the black and magenta blocks, but not blocks cyan or yellow.
I printed the console power-on self-test diagnostic page; and, he pointed out that the status of printhead is good for the two print heads.
If I have to replace a print head, I don't know what printhead to replace. Of what I have posted. It sounds like black/yellow or magenta/cyan failed; or do I have another problem?
Thislink offers Fig. printhead problems.
Hello! I tried for three days to get my printer to print something. For some reason, my HP Officejet Pro 8500 all-in-One a909g is not printing.
I tried to update the drivers to see if that was the problem, but for some reason that my printer is not connected to my HP laptop wireless. The connection for some reason any broke. Whenever I go to enter the WPA code (which is correct and yes I put it in place for WPA and WPA2 not) it keeps refusing to connect to my laptop.
If someone could help me please, it is something that I really need for my studies and we just replace the ink and Printhead and cannot afford to replace really. Thank you!
Thank you to try the Wireless Setup Wizard.
Seems strange that the printer is not able to connect to the home network.
If your printer is close to the router, you can connect using an Ethernet (Lan) cable.
You will still need to install the printer software when you do this so that the drivers are properly configured i.e. non-plug-and-play.
Hope that helps!
OfficeJet Pro 8500 A909a is slow starts printing. After it starts printing it will stop for about two times and then finish.
Using windows XP. Any advice will be greatly appreciated.
Pleasetry switch to a different USB port on the PC.
Make sure that the bable is no longer than 2-3 m long and not via a USB hub or extension.
Try printing and check any change.
If the paper again impression and stuck, unplug the USB at the back of the printer.
You immediately see the paper of movements that?
If so, it seems that the USB cable is defective and must be replaced.
I have never use my color printer and do not want to buy color cartridges. Can I program the 8500 to print with just the black cartridge. If so, how? Currently, the printer does not work if all the cartridges are not loaded and with ink. Please notify.
Please try: put a piece of tape on the oblong hole in the ink cartridge of, it will continue to print black only. And once again, it is only a few pages.
Fujitsu Windows 7 laptop (all USB2)
used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.
The printer installed fine and don't have USB connection
All the software and scanning twain installed, so I was able to scan the copy etc.
I could browse and choose my PC from the front panel of the printer
However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop
Fujitsu - but more recent model with 3 USB ports
I have install and then used the same FULL configured driver to be installed (V14)
selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers
All the USB works, that I've used - BUT the printer is networked and no USB used
tried to download the driver and install it-exactly the same question
SO I configure using the devices and printers 'add printer' network and installed
I can print OK
BUT no analysis facilities
and on the façade - cannot see the new PC to scan to
The only real difference, is that this PC has USB3 and only mine has USB2
DO not know why on a network installation USB even when searching for
It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?
Thanks for any help / advice
I guess the short answer is: Yes, the problem with the software and the 3.0 Port.
The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.
There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.
My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.
If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows
If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.
I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...
Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.
The other option that have left me is to connect the Mac to the printer by USB, then choose:
Scan > computer > iMac > save in Jpeg.
But I get the following error message:
The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".
What do I need to install, or the difficulty to get the scanner to work on my Mac please?
Unplug the printer and reset the printing system:
About 6 weeks ago, I downloaded Windows 10. Today, I tried to analyze something and received the message "no Scan Options". So I tried to go to the Hp Solution Center and who do not respond. When I was on Windows 7, I have had no problem scanning or with the HP Solution Center.
You will probably need to reinstall the HP software after an upgrade of the operating system.
Please follow the steps for exactly the problem and check for the difference:
Section ' can not analyze after upgrade to Windows 10 "should apply, or the"HP solutions Center can not run"or 'Scan is busy or in use' error with a connected printer"if it's the exact specified error when you try to open the HP solution... Center.
If you need to uninstall the HP software, uninstall it by running the following remove utility Uninstall_L4:
Cannot find a driver for the Officejet Pro 8500 on Windows 10
Former driver is blocked running. Where is an updated driver? Worked very well under Windows 8.1.
Reinstall the driver of windows 8.
I have a MacBook Air with OS X (Yosemite 10.10.3)-.
When I connect the printer via USB, I was able to print by using the generic drivers on the machine. However, as expected, update software detected an update for HP drivers - I installed.
And now the printer does not print in color. I checked every setting I can think, but it is still printing in black and white.
Any help would be appreciated!
Welcome to the @mandikayencforum!
I have read your current position and the previous thread on how you were not and are not able to print in color from your Mac running 10.10. I saw that already test pages were color printing and would like to know if the test always pages print in color. If they do, a matter for the Mac somewhere, and I have some suggestions for you to do below. If the test pages no longer print in color, please let me know! If the printer is not printing in color when you print test pages, there is probably a problem of cartridge or printer hardware problem.
1. follow the same steps of @Waterboy71 on your other thread here to reset the permissions system disk and repair of printing: Re: Officejet Pro 8100 refuses to print color (OS X 10.9)
2. If you still do not have the ability to select the color printing on your Mac, try the procedure described in this post from wisgirl64: Re: won't print in color from my Mac or iPhoto for HP photosmart D110
If you find that the color print test pages, and the Mac does not give you the options to choose color printing, I suggest getting in touch with Apple support experts to see if they can help fix the problem of the OS X.
If you like my answer to you today, click the thumbs up below!
After good results, I tried to print a "retail Transaction" of Quickbooks account form twice with the same result:
info. prints only on the extreme left, a straight line down... I did adjust the paper tray. What could be wrong?
Thank you for your time and your advice.
Salvation to the texas-sleeper,.
I understand when you print from Quickbooks print right on the left side.
I'll be happy to help you.
In the program you are trying to print from, click file and then click on print. The print dialog box opens.
Select your printer, click printer properties or properties.
Click the paper/quality tab.
In the press or type click on the dropdown menu, select the type of paper that matches the paper loaded in the paper feeder and the desired print quality, paper size, select the correct size of paper.
Make sure that the appropriate paper size is also selected in Quickbooks software.
Try printing a different file where this file is corrupted or damaged.
I have provided a document of Quickbooks print does not correctly.
Try printing from another application to see if there a software problem with the printer or application you are printing from.
I hope this helps.
Thanks for posting on the HP Forums.
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