OfficeJet Pro 6830: Officejet pro 6830 scan won't save in mac Sierra

Similar Questions

• 8600 pro Plus scanning for paper A4 on Mac

  8600 pro Plus scanning for paper A4 on Mac

  I'm unable to scan A4 paper on my device of 8600 by using the HP scanning Application. I have validated that I use the latest software/firmware.

  I can print on A4 paper just can't sweep.  Any help would be appreciated.

  Hi TLC20,

  Thank you for your answer! I was wondering if you are able to copy with A4 paper.

  In the meantime, try the following:

  Load A4 paper on the ADF clash.

  On a Mac, click the Apple icon, click System Preferences, click Print & Scan, select your printer in the list, click the scanning tab, then click on open Scanner.

  Make sure that the document feeder is selected not to dish. Then change the format of A4 paper.

  Hope this helps you and have a great day!

• HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

  Hello world

  I have an Officejet Pro 8600 installed in a Macbook pro.

  After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

  It worked fine with the latest version of 'El Captain'.

  I've searched for scanning HP new version for Mac OS Sierra, but nothing.

  Someone has any idea how to solve this problem?

  TKS in advance.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• OfficeJet Pro 8600: Scan will not save

  I just installed masOS Sierra & now for some reason when I scan a document I can't save it to my documents.

  The Save button is there, but not highlighted.

  I restarted in safe mode, rebooted and reinstalled Sierra.

  Does anyone know how to fix this?

  Hello

  Please, try the following:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/upgraded-to-Mac-OS-Sierra-version-10-12-now-cannot-save/m-p/5816209/highlight/true#M153323

  Kind regards.

• Documents Word won't save off mac on Flash

  Hello

  I tried to save my school work on my USB key and it will not work for me on my macbook air. But at the school, I can save my work on it on a windows PC? Help?

  Thank you

  If this Flash drive is formatted for NTFS and not FAT, you are done that by default, OS X does not write on NTFS drives. The free solution is to format this drive as FAT flash. The more expensive solution is to third-party drivers that provide a than write for OS X NTFS capabilities.

• OfficeJet Pro 8600 D949CA: Scan of Cant to PDF after upgrade Mac Sierra 10.12

  Just upgraded to mac Sierra 10.12 and now scan to PDF to the computer does not

  error: "a required software component is missing or damaged. Please reinstall the software for your device and/or check your hard drive for problems. »

  Then I downloaded the latest version of the driver, but when I click on HP Utility & Scan to computer it gives error

  "Software required for the scan of the computer could not be located on this computer.

  simple scan software can not find him as either

  but disk utility works insofar as I can print on printer

  Summary:

  I installed the latest driver after upgrade to Mac0s 10.12 Sierra

  I can not scan to PDF & send to the computer

  Feature product number: CM749A

  Name of device model: HP Officejet Pro 8600 N911a

  Device serial number: CN34SBXG0H05KC

  Mac OS version: 10.11

  Service ID: 23226

  Hi @orangecowboy,

  Thank you for reaching out to the forums! I understand that you have problems of digitalization in PDF format for the Mac since the upgrade to the Sierra. I'd love to help you.

  Try the following steps to see if they will solve this problem: Scan network connection is lost (Mac).

  You have the option to allow the scan to computer?

  I have provided a few steps to manually remove all the old software of the printer and reinstall the latest drivers again if you still have problems.

  Here are the steps: Uninstall HP Printer (Mac) software.

  Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, HP IO and trap of HP monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.

  Restart the Mac.

  Empty the trash.

  Once connected, repair disk permissions.

  1. On the Dock, click Applications, then utilities.
  2. Double-click disk utility.
  3. Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
  4. Click repair disk permissions at the bottom of the window.
  5. Once the repairs completed, restart the computer.
  6. Restart the computer.

  Install the latest version of the software: HP Easy Start.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• HP Officejet Pro 8600 scans appear in white

  Hello

  My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

  Hi ABverr,

  A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

  If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

  If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

  Good luck!

• OfficeJet Pro 8620: Scan Back and Front within the app from HP for Pro 8620

  Hello everyone,

  I have an Officejet Pro 8620 printer and I want to scan a document from the application into the computer.

  If I click HP Scan and I place my document on the glass. Once I did I want to scan in the same document, papers, but cela I want to scan double-sided and I want to put in the upper entry not the glass. How can I do? If I tell the program to scan, it is just a face... Do I always have to select two faces in the HP scan before scanning to scan both sides papers? Is it possible to change the mind afterwards and I scans double-sided document in order to have a single document?

  Thank you

  Hi @Printermania17,

  Thank you for visiting the Forums from the HP Support! I see that you scan using HP Scan and want to scan on both sides. Yes, you must select each time the option Print 2 sides before you scan, unless you save it as a preset.

  Have a look here to save the presets on Windows 7: change the printing in Windows settings here you will be walked grace to save the 2 faces in a preset if you don't have to select each time you scan.

  I hope this helps, let me now if you have more questions.

• HP OfficeJet Pro 8710: Scans PDF and editable text will not save

  When I scan a document to searchable PDF or won't save a resulting file to editable text (OCR).

  The error message says "The Application from HP could not save the file to the specified location."

  I tried to save in various different locations with the same result.

  I can save other formats including PDF and normal images.

  Hello

  Right click on the start icon and select programs and features.

  Locate the I.R.I.S OCR application and uninstall it.

  Then download and run the latest drivers for your printer below:

  http://ftp.HP.com/pub/softlib/software13/Printers/OJ871/OJ8710_Full_WebPack_1881.exe

  Once the installation is displayed, close the specified window.

  Then, right click the button start and select run.

  type %temp%, and then press OK.

  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the optional folder.
  Right-click on IrisOCR.msi (Windows Installer), then choose install.

  Once this is done, open the HP software and try to scan the image, you can see any difference?
  
  Kind regards
  Shlomi

• OfficeJet Pro L7555 - scanned docs are not saved on hard drive.

  I have uninstalled & reinstalled the new HP/Windows 7 compatible software two times and I still can't scanned docs to save on the hard drive. The analysis process looks like it's going at all stages. Even ask where I want to save the file. Unfortunately, no matter where I save it, there's nothing there. I chose the 'pic to email' option, but it won't send the file to my e-mail program Outlook. Help!

  I found a solution that worked for me on the "Windows 7 & 7310" theme. Here is the solution:

  HP have created a new workaround solution to make it easier to solve this problem.

  All you have to do now is to go on the following ftp site and download and run the exe file.

  This exe will recognize the version of the operating system you are running and put the dll in the right place.

  FTP://FTP.HP.com/pub/printers/scanbh

  Download this file

  CPEScanPatch_hpcom_000_001.exe

  Thank you, if you have any problems please report them on the forums, so we can try to help you.

  JonW

  Although I work for HP, my posts are MY opinion and not those of HP.

• My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.

  My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.   I am trying to reinstall it but it says that the operating system is not correct. What to do?

  Hello

  Windows forums - Hardware & drivers-French / English

  http://answers.Microsoft.com/fr-FR/Windows/Forum/Hardware?tab=all&TM=1360356493819

  Don

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function?

  The printer software e-all-in-one HP Officejet 4620 includes scan-to-searchable PDF function? If not, all printers HP still have this feature?

  Hello

  Please try the following alternative:

  http://www.PDFCore.com/p01_advancedpdfutilitiesfree/feature_09.html

  Kind regards.

• I get frequent uninvited Speedy PC Pro displays "scanning" my computer and find hundreds of virus

  I get frequent uninvited Speedy PC Pro displays "scanning" my computer and find hundreds of viruses, etc.. I did not agree to this but did visit their Web site, how they found you.  How can I get off their list to put an end to this? I read all the negative news about them.  I can't find a link anywhere on these screens to "unsubscribe."  Help?

  original title: Speedy PC Pro

  Hello

  Glad I could. Looks like you did some great troubleshooting!

  The spirit of the call, you hear

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Officejet 6500 has: scan problem with Officejet

  HP Officejet 6500 not scan unless the doctor feel is connected. Doctor says problems fixed (does not say there) but the printer still says: "the connection to the computer has been lost or the HP scanning application cannot detect the OCR software. I need to look for work and cannot afford the time to connect to the print doctor whenever I want to scan. Reloaded printing software and downloaded and saved IRIS OCR software but the scanner still does not work. I scanned on the same computer without any problems for the last year and have not changed anything. Printer works still well connected to the same computer. Any ideas? Thank you!

  Hi AussieBJ,

  Thank you for your answer!

  I recommend the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all antivirus programs. Disable the anti-virus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of accounts of users and connections (Windows 8).
  • Reinstall using the printer HP install wizard for Windows.

  We will do that a try, and we will see what happens!