OfficeJet Pro L7555 - scanned docs are not saved on hard drive.

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  Have a lenovo t60 disk opportunity was wiped out when trying to install XP Pro, I get message windows does not see the hard drive, but he sees the laptop.

  If its SATA you need SATA drivers to install. Since the XP CD doesn't have the SATA drivers on it

  Unless you disable the AHCI in the BIOS. Or their wake.

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• OfficeJet Pro 8210: network capabilities are not available.

  Hi, I have been setting up the printer above but I need to put in place on a network. I don't have the network option as it says "network capabilities are not available. When I print the network configuration page, it says network capacities have been disabled when the device has been implemented. I did not disable anything. The user manual says to use the display and move to restore the configuration - tools. I don't have an option to restore the screen of the printer. Please can you help me to reset the printer to factory settings. I'm a COMPUTER tech so don't know what I'm doing.

  Kind regards

  CMS

  Hi @CMS61,

  Welcome to the HP Forums! It is a wonderful location to converse with the community, get help and find resolutions. I understand that you don't have the network option on your printer as it says "network capabilities are not available. I'll be happy to help you in this regard. Great job, looking for user manual for the printer. It's always a privilege to work with a COMPUTER technician like you.

  However, to answer your question about resetting the default printer, it is possible by accessing the menu before display.

  • Turn your printer off.
  • Wait 10 seconds before you turn it back on again.
  • Just as the printer is turned on, press the back (arrow) button on the front panel of the printer "4 times."
  • If you do it right, the support menu should appear.

  Menu Access resets

  There are several options in the Help menu. To access the menu resets all what you need to do is navigate to the right until you find the menu "resets". Under Reset menu, you will find the three different types of resets, reset partial, semi full reset and reset complete. Select the appropriate type of reset you need, and your printer should reset itself.

  The partial reset

  Delivery to zero partial just updates the printer and erases the memory of the printer useless. This type of reset fixes minor printing problems like slow printing cartridge errors, etc...

  The semi-complete reset

  The semi Full Reset is the most useful type of reset. However, this clears all the custom of your printer settings and returns it to its default factory settings. Use this reset if the partial reset does not solve the problem.

  Please do not perform a full reset.

  It will be useful to visit these links.

  Link to perform a reset:

  http://support.HP.com/emea_middle_east-en/product/HP-OfficeJet-Pro-8210-Printer-series/7902063/model/7902064/document/c05225613/

  Link to troubleshooting of the printer:

  http://support.HP.com/za-en/product/HP-OfficeJet-Pro-8210-Printer-series/7902063/troubleshooting

  Thanks for reaching out. Please let me know if this helps in Mark this message as 'Accept as Solution'. If you need help, let me know and I will gladly make all that I can to help. If you want to say 'Thank you' for my efforts help, click on the "Thumbs Up" button to give me a Kudos.

• OfficeJet Pro L7555: Officejet Pro L7555 complete software will not add printer

  I installed the complete software of features on an Alienware laptop.  The printer is connected to my router wireless via an ethernet cable.  When I try to add the printer, the software identifies the printer, contact the printer, but after completing 50% of installation I get the big red 'X' with Setup failed failed message.  repeated tests end up with the same result.  Tried two doctor scanning and printing and Printer Setup Wizard and both recognize the printer but will not be in place.  the installation wizard cancels download immediately after the start, while the doctor print and scan refer me to the site to install full software that puts me to the square.

  In the reconstruction of the hard drive on my Alienware Laptop M11, I think I've identified the software that caused the problems.  I installed windows Basic, then immediately installed the HP Officejet software without any problems.  However, as I have installed other software I discovered that "Cyberline Youcam" software seemed to have removed the printer and a fax from my list of installed devices.  I removed the Cyberlink software and managed to reinstall printer/fax devices.  You might want to leave HP company know so that they can continue the investigation.  Thanks again for the help.

• Scanned Documents are not saved on computer.

  I have a HP Officejet L 7680 running on a Windows 7 64 bit computer.  Everything was fine until I downloaed the latest version of the software (Version 14) HP.  Now when I scan a document it will not save the document to your computer.  I have run the analysis doctor and followed all the instructions, but this does not solve the problem.  Any help you can give me would be very grateful

  Sorry, here is the link that I missed the last post.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-Solution-Center-does-not-save-scanned-files/m-p/534657/highlight/true#M13621

• Satellite Pro R50-B-10V does not to another HARD drive

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• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• Ethernet network Officejet Pro L7555 printer-perfect on one but feel problems with others

  My HP Officejet Pro L7555 is connected to an ethernet network.  Two computers are on the network in the same residential group.  The printer is installed on computer A (I-5 with Win 7 Pro) files downtloaded the HP support assistance.  It is shared with computer B (I-3 with Win 7 Home).  The printer works perfectly with A computer, which gives a perfect page test, but on computer B, it will print only a small portion of the top line, true for all applications I tried to print from.

  When I try to use the HP solution on computer A Center, I receive a message that the installation is not complete.

  The Scan doesn't work at all, showing no connection when used with Windows Fax & Scan, but then I could never run early on with my old Windows XP computers, and all attempts to download updates for the older systems failed.

  Print clues about how to solve the problem would be greatly appreciated.

  J_A_K

  8Lives,

  Just a note to say thanks for hanging with me and driving me to an exceptional result.  The printer work from now on, the two computers and not only as a printer, but as a fully functional all-in-one.  He has never worked this way before, mode scan fax or computer.

  I hope that my questions has not caused too much eye-rolling on your part.  Be accomplished without your knowledge, this never could clear and excellent help.  I especially appreciate timely responses, you have done throughout this process.

  Kind regards

  J_A_K

• HP Officejet Pro 8600 scans appear in white

  Hello

  My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

  Hi ABverr,

  A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

  If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

  If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

  Good luck!

• Correct ink cartridge HP Officejet Pro L7555 - was 88XL; can I use 940XL?

  The HP Officejet Pro 7500 series seems to require the HP 88XL ink cartridges, but these are not well highlighted these days.  The 840XL works in the 8000 series and these machines seem almost identical to the 7555 I.  The 840XL works instead of the HP 88XL?  What is the difference between these anyway?

  Thanks for any light you can throw on this issue.

  HP Officejet Pro L7555 requires ink HP 88 is correct. These are not well highlighted these days; is not true. You can always shop online at http://shopping2.hp.com/en_US/home-office/-/search-SimpleOfferSearch?PageSize=15&search=&SearchTerm=HP+88 for the HP 88 ink.

  It's the HP 940 ink that works in HP Officejet Pro 8000/8500 series printers.

  The HP L7555 and Pro 8000 may seem identical in some aspects, but not all because many features are added in the new printers. Even ink the printer technology is updated.

  The two sweepers in discussion mechanism different ink and so HP 940 work nto on both.

  Inkology HP: http://www.youtube.com/watch?v=dIF_myynUlc

  I hope this helps.

  I work for HP but my messages and responses are mine.

  Have a great day!

  Michael. If you like this post, click on Bravo.

• Officejet Pro L7555 replacement ink cartridges

  I have a HP Officejet Pro L7555 printer.  It uses HP 88XL size printer cartridges, but lately, I haven't seen this size of cartridge in my local stores.  The 88XL has been replaced and this is the new model of cartridge No. ?

  Hey 2davidc8,

  To get a HP 88XL cartridges to print to your printer, I can't say as to why the cartridge is not available in your local stores. I don't see that the cartridges are still available at HP Shopping.

  Kind regards.

• OfficeJet Pro 8610: Scan photos Officejet Pro 8610

  How better to analyze photos w OfficeJet Pro 8610

  I saw on YouTube there is a possibility to configure settings on app scan to detect the sizes photo placed on the glass and also scan several photos.  I can't find these settings when I open my scanning application

  Note: downloaded the web driver and have not installed the disk due to the lack of hard drive on my MacBook Pro.

  found the answer to my own question - Apple - printers scanner system preferences control settings - NOT of HP scanning App

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• iPhone to HP Officejet Pro L7555

  Is it possible possible to print from an iPhone to an Officejet Pro L7555; Maybe a firmware update?

  The printer listed does not support ePrint.  A workaround that you can try is the Hp ePrint app.

  I included a link to the app.

  HP ePrint app.

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  I have a critical problem with the backup of the emails I sent to Thunderbird.

  The application works very well, that everyone sent mail is correctly saved in the folder "sent" located in the e-mail account of TB.
  The problem is that messages are not saved on the mail server associated with (in this case, pop.mail.yahoo.com), so whenever I have to reinstall the software, I lose all my outgoing emails. If I access my email on yahoo.com account and email from there, it is regularly saved in the sent folder there.

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  (ii) if there is a way around the problem by saving the file 'sent' located in the Thunderbird mail folder on my HARD drive. Is it possible, after the reinstallation of the application, to paste the file sent to the Mail folder? And I want to save the "Sent.msf" file as well?

  Thank you much for the help.
  L

  The problem is that messages are not saved on the mail server associated with (in this case, pop.mail.yahoo.com),.

  With a POP account, this is the expected behavior. Only the Inbox folder is visible on the server, all the other files are the.
  https://support.Mozilla.org/en-us/KB/glossary-terms-including-types-accounts#w_pop

  To access the other folders on the server, for example your sent folder, you need to configure your account as an IMAP account.
  https://support.Mozilla.org/en-us/KB/glossary-terms-including-types-accounts#w_imap

  so whenever I have to reinstall the software, I lose all my outgoing emails.

  You should not need to reinstall the software in the first place. And even if you do you will not lose any position, unless you deliberately remove your Thunderbird profile.
  With pop, all mail is local to your computer, including the "sent" folder.
  http://KB.mozillazine.org/Profile_folder_-_Thunderbird

  If there is a way around the problem by saving the file 'sent' located in the Thunderbird mail folder on my HARD drive.

  In fact, you must back up the entire profile.
  _ http://KB.mozillazine.org/Thunderbird: _FAQs_:_Backing_Up_and_Restoring

  Is it possible, after the reinstallation of the application, to paste the file sent to the Mail folder?

  As said before, nothing is lost when reinstalling the application. If you want to move to a new computer by simply moving the profile.
  http://KB.mozillazine.org/Move_to_a_new_PC

  do I have to save the "Sent.msf" file as well?

  If you want to backup files individual mail, you don't need to save the *.msf files. They are just the index files and contain no mail. They are rebuild automatically when you start Thunderbird.
  In any case, to save the entire profile is the recommended method.

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  I have Safari 9.1, El Capitan. The changes I make in the Safari preferences are not saved after that I close the program. There is no such thing as a Library/Preferences/Safari. What should do?

  I think you're looking in the root folder not your home folder.   Tilde ~ in front of the first slash indicates the folder.

  Try this...

  Quit Safari.

  Open a Finder window. In the Finder menu bar, click go > go to folder

  Type or copy paste the following text:

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  Click OK, and then move the com.apple.Safari.plist file to the trash.

  Restart Safari to test.