OfficeJet pro 7680 does not use black ink. "alignment failed" is the error message.

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  My laptop Toshiba Satellite Pro M10 will not start again and comes up with the error message "load error" when I press the power button.
  The arised problem after installation of the 'symantec system works' and try to restart windows XP Professional to make the installed executable program.

  What can I do to get the notbook again reboot?

  Hello

  Seems that there are problems with the files of GoBack.

  Try to boot in safe mode and remove the Norton System works from your laptop ;)
  If this does not help, you will need to recover the laptop with the recovery CD Toshiba delivered!

  Also I recommend to visit the Symantec support site and to check the solutions to the problem with the Norton System Works programs

  Good luck

• OfficeJet 6500 Wireless will not print black ink. Replaced by the new basket.

  Wagon seems a little different from my previous. I have windows 7 64 bit operating system.

  When you have changed the cartridge, the printer tried to automatic alignment?  How it went? (Success or failure)

  So, you did a printhead cleaning (3 levels is preferable in this case)?

  * Press the key on the front panel of the printer

  * Press the arrow on the right for tools, then press Ok

  * Press the arrow on the right for the clean Printhead and press Ok

  I also remove the black cartridge in the printer and try to clean the electric contacts with a clean, lint cloth and water.  Also wipe the contacts in the printer (make sure it is turned off during this operation).

  There is also a document with the steps to solve a problem of printing such as this one.  The document can be accessed here.

  If you get to step on replacing the printhead, then you have two options.  This being a wireless Officejet 6500 (E709n) it is probably out of warranty.

  (1) we can try the workaround provided by Bob_Headrick in the thread found here.

  (2) you can buy the print head since with CN643a part number HP parts store.  The print head sells currently for about US $70.

  (3) you can buy a new printer because it would be not much more than the printhead and would come with a full factory warranty.

  I hope this helps.

• My HP Officejet Pro Wireless is not printing black even with a new cartridge.

  My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

  Hello

  Of course check that the cartridge is very savvy.

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Error message: device is ready for use, and after a few minutes the error message "hardware Id missing.

  Original title: hardware Id missing

  I recently acquired a voice recorder HccToo 8 GB. However, whenever I connect it to my computer I get a message saying that the device is ready to use and after a few minutes the error message "hardware Id missing.
  The usb cable that connects to the camera has no problem (and should be universal). And I tried to connect to other computers on win 7 with the same results. I also watched online solutions, but this problem seems to apply mainly to phones.

  I would be grateful for any advice on what I can do about it.

  Hi Nikolai,

  Sorry for the late reply.

  Did you try to connect other USB devices and check the issue?

  If problem persists, try the steps to uninstall the USB Device Manager, uninstall the drivers of device from the list of programs, and then download the latest drivers from the manufacturer's website.

  Step 1:

  Uninstall the device from Device Manager

  • Open the Device Manager
  • Expand the USB section.
  • Find the USB device.
  • Click with the right button on USB and select Uninstall.
  • Select the check box delete the driver for this device.
  • Restart the computer after the uninstall is complete.

  Step 2:

  Uninstall the drivers of device from the list of programs in the control panel

  • Click Start, select Control Panel
  • Now, click on programs and select programs and features.
  • Find the USB.
  • Right-click USB driver and select Uninstall.
  • Restart the computer after the uninstall is complete.

  Step 3:

  Download and install the latest drivers for the USB on the manufacturer's Web site

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

• Unable to access Adobe Folio Builder using Indesign (CS6) on Windows 7, the error message is 'an error has occurred trying to connect to the Folio Builder Panel' [IMS_ERROR_FAILURE]

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• HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

  My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

  There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

  Someone at - it suggestions?

  Thank you very much.

  Hello and welcome to the community of HP @Pete226,

  I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• OfficeJet Pro 8620: Does not print color

  My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

  Welcome to the HP community @Walt_1,

  I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

  • Reset the printing system
  • Restart the Mac.
  • Click on this link, download and run the HP Easy Start to install the printer.
  • In addition, to download this driver: HP v3.1 for OS X printer drivers.
  • Try to print from a few different programs from your Mac to test printing.

  Let me know the results if you please!

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.
  

  Good luck, I hope this information helps

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

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  I have connected to the Live cat HP, which has accompanied me through the process. It turns out that I had to delete the printer, then turn off the router and the printer. Reload the drivers from the CD. Reboot the router and the printer, and then run the installation program. Seems the router, "forgotten" on my printer and scanner. Thank you, HP!

• OfficeJet Pro 860: Does not print envelopes

  My printer stoped printing of envelopes. This produces both in Word & Word Perfect.

  Hi davidehouse,

  What happened when you tried the steps outlined in this guide, the printer prints blank Page or does not print black or color ink? Also, have you tried the HP print and Scan Doctor?

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope hear from you soon!

• OfficeJet Pro 8600 does not scan full page legal-size

  I have seen this question several times in these forums, but solutions do not apply to me - I can not find the applications or the settings or patches do not resolve the problem. I am running Windows 8 32-bit with a HP Officejet Pro 8600. When you scan a legal size document, the entire page is not scan, even when I select a custom size. The bottom is cut roughly where a letter size page would end.

  If you respond with a solution, please be very specific, i.e. If you say "Control Panel", you mean the control panel of Windows 8 or the small touch screen of the printer itself? If you want "pull me up to the HP application", please say that the we - there are several installed on this computer, and I've tried them all.

  

  Thanks in advance...

  In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.

• My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

  My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

  Hello

  You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

  This will send down the printer settings. So the next time you scan, the printer uses these settings.

  Good impression.

• HP Officejet Pro 8500 has more A910n. Default alignment. See the documentation

  I have a HP Officjet Pro A910n of 8500 has more on Window 7 Pro.  I went through all the suggestions here for alignment failure http://support.hp.com/us-en/document/c02207121 but all the colors print except for magenta.  I also did the reset in leaving it turned on and unplugging the power cord for about 5 minutes and in him plugging.  I saw a post on cleaning manually print heads and haven't tried that yet because I want to help or suggestions before trying this.  Also, I just bought this ink 3 days ago, and after you have cleaned the print heads 6 times including cleaning depth and running an alignment about 6 times it is already telling me I am low on ink, including magenta which has never printed since purchase.

  What should I do to stop the alignment error, and why he says I'm low on ink when I printed after buying new cartridges of HP ink three days ago?

  In these printers is a process of head cleaning uses ink from the tanks to get the ink flowing through the heads blocked. Now when you do a deep cleaning, it uses more ink. After several times to do the machine would have used a lot of ink contained in the tanks, and that's why you receive the message that the ink tanks are low. If the cleaning head does not get back to the standard print quality, then you can try to clean manually. The steps are as follows:

  1. lift the half top of the machine

  2 Please note the message on the screen giving instructions on what to press.

  3. after that after step 2 the carriage will move to the left to a position where you will have access to it.

  4. lift the printhead blue lever.

  5. remove the printhead C/M.

  6. take a clean cloth or a soft cloth and clean the contacts.

  7 put back in place the print head and let the machine go through the alignment process.

  If this does not work, then you need to replace the print head.

• My blue ink in HP Officejet Pro K550 does not print, even though I tried to put in a new cartridge.

  My Officejet Pro K 550 printer, has lost its ability to print blue ink, but I tried to change the cartridge. Other colours and black work well.  Can you give me any advice as to what may be wrong?

  Hi Linda,.

  I found some of my colleagues who have worked on this printer. There are some things to try, however, it is not all good news.

  The engineer estimated that on the print head nozzles may be clogged for 2 reasons. The first is that there is only some residue ink. Here's what he said: "perhaps you can suggest to the customer to try to remove the print head (just the print head which has cyan nozzles), use a cotton pad or damp cloth to clean the residue of ink around the nozzle. Replace the printhead, and then do the cleaning sequence that the manual says. This procedure might be able to recover some scenarios of nozzle clog, but he's going to use up little ink. »

  However, it may be that air took the print head: '. '. If the print head is deprimed, that means air penetrated in a certain room after turning on which can never be purged, causing not able to sink more ink. In these cases, I think that the print head should be replaced. »

  The engineer also spoke with assurance of customer, who believes that this particular product is past its end of life, which means that it is technically longer than Hp designed to operate. I know that you only had 3 years, but you want to be aware of this.

  Karen