OfficeJet Pro 8500 because of incoming faxes

Similar Questions

• Just save - unwritten - digital fax on OfficeJet Pro 8500 A909g

  I have the HP OfficeJet Pro 8500 A909g. I have the HP Fax in Digital Mode defined so that incoming faxes are saved on the network folder. Currently, when a fax arrives, it prints the fax and stores a PDF version of the fax in the network share. I don't want it to do both. Just save. Do not print.

  Is there a framework where we can prevent printing to save on paper (and ink)? I'd rather just browse my incoming faxes into PDF and only those that I really need to print. I like the option to turn off printing of incoming faxes and just store them on the network share.

  I did... took a while, but it's very simple, then it worked. All what you need to do is:-

  1 using the screen on the printer

  2. press on the key (top, middle of the screen)

  3. press on the basic Fax Setup

  4. digital fax

  5 fax print

  6. and finally click on off

  THEY're as simple as that. I was looking through the settings for centuries until I stumbbled on it. The hardest part about this process for me was getting through my exchange server... quite the task.

• Cannot fax Officejet Pro 8500 A909g; was recently sold by Verizon to switch to FIOS digital telephony

  Hello

  Recently switched to FIOS digital voice service. I have a HP Officejet Pro 8500 A909g. Y at - it a patch or other difficulty that I can use to send a fax? Receives errors in communication since going digital.

  Thank you

  Michael

  Fax is STILL an analog service, he may be able to work for DSL or VOIP, but it is never a guarantee. Unfortunately, there are no fixes, updated or newer models that will change this.

  You can try to contact Verizon to see if they have filters or suggestions, but it can never work with a digital line.

  I know it's frustrating, but there is not much that can be done. You can watch are E-fax to the square or a secondary analog line.

• OfficeJet Pro 8500 a Fax Copier Scanner has streaks dark on most of the page but exit the printer seems

  HP OfficeJet Pro 8500
  Series # {information}

  CM755A model

  The printer prints using the printer and the output looks fine. However, when you use scan, copy or fax characteristic of the printer, there is gray stripes dark page that covers almost the entire page. Have tried resetting, cleaning all areas and still have the problem. What is the problem? Is there a diagnosis of the printer that I could run? No error code will appear. Any guidance is appreciated - thank you!

  Looking at your attachment, the unit seems to have a bad scanner and must be replaced. If your in the United States, contact the HP support @ 1800-474-6836 to see what alternative options are available

• HP Officejet Pro 8500 A910 Premium will not send fax from computer with Windows 8

  My printer was working fine on Win XP and I could fax directly from the printer or the computer.  I installed 8 32-bit Windows (I am under an older system that works very well for everything that I use it for - thank you very much) and downloaded the latest driver for HP large & software for Win 8 32-bit.  Everything works perfectly, except for the computer fax.

  If I run the test of the printer fax, the fax test PASSES.  If I run the test fax from the computer, the fax test PASSES.

  If I put documents into the feeder of the printer and use the features of fax printer, it Fax beautifully.

  It's only when I fax from the computer, the screen appears with the status of the queue, then state turns to cancelled each time.

  He has always worked on Win XP.

  The FAX and FAX printer driver for the printer-FAX appeared in Control Panel automatically when I installed the HP drivers/software update.  All the properties of the FAX printer seem good.

  I tried a usb connection and a connection of network ethernet, with the same results.

  Printing and scanning all work fine.  I really like this printer and I love it even more if I could figure out how to get by fax a document from the computer.

  When I say fax from the computer, I mean opening a document saying print, select Fax - HP Officejet Pro 8500 A910, filling the page of information by fax, selecting my cover page options and press send fax.  Everything like I used to do it before I upgraded to Win 8.  When I hit send fax, it is when I get the popup that fax is in queue, then it goes to cancelled.  No error codes are displayed, no clue as to why, no nothing.  If I print the document and put it in the printer tray I can using display printer fax without problem.

  Very weird.

  Well, I spoke with some of the engineers, and they suggested next steps. First of all, here's a thread on a forum of MS on the removal of an alternate driver.

  http://TechNet.Microsoft.com/en-us/library/cc730875.aspx

  Another thing to note is that in Win8, you can easily access the command prompt by pressing the windows key and typing "command prompt".

  In addition, I will PM you walk a few others on the removal of the remains of the software from the back-end of your PC. To be sure, you will need TO follow these instructions to the letter.

  Do these two things and let me know what happens after the installation of the printer again since the direct download link I already provided above.

  Let me know and have a great day!

• HP Officejet Pro 8500 A909a Se: fax problems

  My Fax says it's inactive. How it back on? Cannot send a fax

  Hi @Redrose1947,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

  In order for me to help you best, I can get more information.

  What is the error message that you receive when you try to send a fax?

  Please use this guide to resolve problems with faxing:

  • HP Officejet Pro 8500 A909-Series all-in-One printers - can't send or receive faxes

  To activate the Image to send faxes, do the following:

  • The menu on the front panel of the printer, click on the configuration menu (key)
  • Select report print
  • Turn on the Image on fax send report

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 has more e-All-in-One Printer - A910g. -Fax Confirmation Page

  I have the HP Officejet Pro 8500 has more e-All-in-One Printer - A910g. It works very well, but how to make a page of confirmation by fax, with the impression of a miniature of the 1st page of the document I sent?  I checked the configuration information, but apparently not have indications confirm that I sent the fax through the confirmation page with a small impression.

  Hi dtaylor569,

  Follow the instructions below.

  To activate the fax confirmation
  1. press the arrow to the right and select Setup.
  2. press on the configuration of the fax, click Fax reports.
  3. press on the Confirmation Fax.
  4. tap to select one of the following options.

  • Discount - does not print a fax confirmation report when you send and receive faxes successfully. It is the default setting.
  • (Fax Send): Prints a report of fax confirmation for each fax you send.
  • On (fax) - prints a report fax confirmation for each fax that you receive.
  • On (Send and Receive) - prints a report fax confirmation for each fax that you send and receive.

  Prints a report of fax confirmation for each fax that you send and receive.
  To include an image of the fax on the report
  1. press Setup.
  2. press on the fax, click Fax of Confirmation reports.
  3. tap on (fax) or we (send and receive).
  4. press on the Fax Confirmation with the image.

• HP Officejet Pro 8500 has more: I need help to setup windows fax and scan on a network wireless home

  I'm stuck in the box of / address of the fax server in the Windows Fax and scanning configuration wizard. Where can I get this information? I think I can finish with this info.

  Hello

  Windows Fax and Scan allow scanning from Windows, fax of the printer can be done by the HP Officejet Pro 8500 A910 software or Print Fax - printer HP Officejet Pro 8500 A910.

  Windows Fax and Scan to allow fax when your PC is equipped with a fax modem that you can find below:

  http://Windows.Microsoft.com/en-us/Windows/set-computer-send-receive-faxes#1TC=Windows-7

  Follow page 58 of the user guide below to send a fax from your computer using the HP device all in one:

  http://h10032.www1.HP.com/CTG/manual/c02668142

  To receive faxes on your PC follow the section "to set up fax to PC (Windows)" on page 69 of the instructions.

  Kind regards

  Shlomi

• Fax on HP Officejet Pro 8500 A910 Win8

  I am trying to send files from my PC (with Win8) through my HP Officejet Pro 8500 A910 All - In - One.

  The manual says to choose the option to fax in 'print '. There is no option.

  No one knows what drivers or software to install to get it to work? I can scan and print but not fax.

  I downloaded and installed the latest drivers and firmware on HP site but nothing new appears in the print options.

  Thank you

  K

  Hello @KentHP and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are looking for in your computer's fax options.  I would like to help.

  It appears that there may have been a recent software update.

  I would say uninstalling the software of the printer.

  Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8500 will not send or receive faxes

  HP Officejet Pro 8500 will not send or receive faxes. 'Run Test Fax' indicates that everything passes.

  Then see HP support pages for your model, its their equipment & the fax is independent of the victory

• OfficeJet Pro 8500 manually change the number of rings for fax operation

  I have a new machine which has a minimum of 6 rings before it works. My Officejet Pro 8500 has a max of 6 rings before the fax works. If the fax machine starts as the answering machine trying to record a message. It is a disaster.

  How can I maually change the printer to recognize fax obligations to 7 rings or more instead of 6?

  concerning

  Barry

  Good explanation.  The answering machine and the printer do not coordinate what to do when a call comes in.

  There is not a way to change the setting in the printer for more than 6 rings, but in my view, there is a solution to your problem.  Line 1 on the printer port is for connecting to the wall outlet you mentioned.  The port of line 2 is used to connect a telephone or answering machine.  Scans and fax number are transferred to the computer through a direct usb cable or via an ethernet cable connected to a router.

  If you connect the answering machine to line 2, the printer has built in the system so that the printer can decide if the call is for the answering machine or fax machine and act accordingly.  It won't work if the answering machine is connected to the printer.  Why don't you give that a try and let me know what happens.

• Sending faxes/install of the HP Officejet Pro 8500 Wireless all-in-One

  I'm on a po to buy this printer but have a question that I can't find an answer for without having to buy the printer. I have no Modem built into my PC.

  I am wanting to know:

  What I have a fax modem from my PC

  An external USB Modem will work

  To really stretch the question, how the external modem will connect to the all-in-one

  The all-in-one has a fax for stand-alone fax functionality.

  If anyone knows these answers I would appreciate a response. HP Officejet Pro 8500 Wireless all-in-one is on currently on sale $ 150 off and I would like to grab one before the end of the sale.

  Thank you very much

  Jerry

  When I talked to my PC manufacturer, I discovered that you can't do what I wanted to do, modem or not, since the PC Fax documents

  You can mark this question as answered and thanks for the help.

  Jerry

• HP Officejet Pro 8500 A910g impression - but never does

  Printer model:
  HP Officejet Pro 8500 A910g

  Operating system:
  MS Windows XP Media Center Edition, V 2002, Service Pack 3

  Method of connection:
  Wireless residential gateway AT & T U-Verse

  Description of the problem:

  Network printer not printing after the first print job prints. Display printer panel says

  "print...". "and the laptop display for printer status says" error - printing "(HP Officejet

  Pro 8500 A910 (network) - required user Intervention).

  I ran the HP Print Diagnostic Utility 4.1 for this printer when this has

  has occurred. He meets problem with queue print - print jobs are stuck in the print queue

  (list of files waiting to print). Click on fix to remove and print again

  jobs. I click on Fix and basically it tells me that it is impossible to clear the queue, to transform

  the printer off and on again, restart your computer and re-run the diagnostic tests which

  not looking then no problem with printing.

  I'm only able to print after turning the printer and then turn it on again - and that a single document

  or file with success before coming back to the same behavior. This is not a solution because it

  a printer is used for small businesses.

  All functions worked very well after the initial installation. Not sure when stopped working as he

  is used mainly during the tax season. There has been no hardware to my configuration changes

  Since the initial installation.

  Fax: The printer receive fax but never prints (now printing... displayed on the screen of the printer up to)

  I'm going to printer and on again.)

  Please help solve the problem. What information do you need?

  I tried both solutions you provided.

  None worked.

  I had the problem with a HP Photosmart 2610 AIO printer that I have had for almost 10 years. Has been using remanufactured ink cartridges and they work perfectly until there are about 3 1/2 months. The printer works now than if I use HP ink cartridges. I'm guessing that some required HP update HP ink cartridge only!

  I have tried everything I know to try and even some suggestions for HP and nothing works. So, I thought to replace the remanufactured cartridges that were installed in my printer 8500 currenty (I had a mixture of HP and refurbished who had worked successfully for a while) with original HP cartridges.  This seems to have solved my problem with printing.

  Of course, there was a HP update that required the printer using HP ink cartridges to perform. Is there anyway that we can get this update? If so, I would like instructions to do it for my two printers.

  Thanking you in advance for a quick response.

  Kind regards!

• OfficeJet Pro 8500 photo Solution Center scanning problem

  Hi, first post.

  My Officejet Pro 8500 a909a works very well, except for a strange question. Using HP Solution Center software, I can scan documents and fax very well. But, when I try to scan a photo, it ignores the analysis and the image displayed in the Panel that opens. But it is 'frozen' and I can't do anything like save, edit, print, etc. However, I discovered that if I click on the only function that works, the help button at the bottom right, the popup help screen. I select one of the choices on the left side and voila, the Solution of the center of the screen comes alive and is fully functional. In this case no matter what settings I use (resolution, etc.).

  I tried Support cat HP a couple of times, but not yet a solution. I am currently waiting for another agent in the Chat.

  Everyone has faced something like this, or someone would try to solve the puzzle?

  Thank you

  Ray K.

  Well, I tried a search and found a solution here: http://h30434.www3.hp.com/psg/board/message?board.id=Software&message.id=1876&query.id=225242#M1876

  Not perfect, because I need larger font size, but it does not work.

  Thank you

  Ray K.

  Message edited by RayK on 25/05/2009 22:58

• OfficeJet pro 8500: is my officejet pro 8500 store all scanned or copied information

  My Officejet pro 8500 dead.  Are there personal information stored in the printer I need to erase or destroy before recycling the machine?

  @No3putt, welcome to the Forums of HP,

  The printer may have stored recent incoming faxes in memory. You can restore the printer back to factory settings to delete all information.

  • Select the configuration Menu, tools, restore the settings by default, Yes.

  That should erase any information that you entered in the unit and you should be good to recycle!

  I hope this information helps you! If you want to thank me for my answer today, click on the below!