OfficeJet pro 8600 don't scan from windows 8 updrade

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• HP Officejet Pro 8600 N911n - documents scanned by omitting

  I have problems scanning to an email from our HP Officejet Pro 8600 N911n.  I use Windows 8, but I was able to reproduce the error on a Windows 7-based computer and a Windows XP computer.  When I scan a single page to the e-mail I can send it successfully and all recipients are able to successfully open the attachment. But if I scan several pages, recipients, including myself, are unable to get the PDF to open it.  This is the error message I get:

  We have 5 profiles set up in the scanner and it seems I'm the only one with questions.  So far, I updated scanning engine, updating my Adobe Reader software and deleted and recreated my profile for scanning to e-mail.

  All advice is appreciated.

  Hi hratti,

  As I read your description, I belive that you are using the analysis of e-mail service that does not involve the computer.  The printer can send the scans as email directly via an e-mail provider.

  You use a different email provider as other profiles?  You could try to set up a gmail account and enter the new gmail email address in your profile.

• How can I get my HP Officejet Pro 8600 more to scan a full legal size paper?

  How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.

  Hello

  The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

  Save and close the application.

  Now you can scan in legal.

  Note:

  You can also create your own settings for scanning HP scanning parameters.

  Good impression

  Evelyne

• my hp officejet pro 8600 won't print from my ipad.

  my hp officejet pro 8600 won't print from my ipad. ?

  Hello

  Yes.  Try following the instructions here http://support.hp.com/us-en/document/c02623193
  If this does not help, let me know and I'll see what I can do.

• OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

  Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

  Print an entire page of the screen of the computer without problem. Printing problem just go flat.

  Hi @Wendy-needshelp,.

  Thanks for joining the Forums of HP Support for a solution to your problem copying.

  I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

  You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

  

  There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet Pro 8600 e. problem scanning scanning and Capture App Win 8.1

  OfficeJet Pro 8600 e.  New.

  Installed on HP Envy touch 23. Running Windows 8.1.

  Wireless set in place. Fine prints.  Problem is the digitization of the HP scanning and capture the software App 8.1 Win

  With the help of scanning and Capture App I can scan pictures very well.  They come out clear.  Scanning documents in GRAY has several bands/lines in gray on the entire page vertically running.  Scanning COLOR documents are very good.

  Also, if I scan from the printer directly using the touch screen of the printer, the output of scan is fine.

  I did the Scan utility to discover any errors and it show everything.  I think it is a software error.  I'm going to uninstall the HP scanning application, and then reinstall.  So, I'll do the uninstall/reinstall and accountable.

  Also, I would like to know if there is a program of office for scanning?  I prefer to use it instead of the modern HP Scan and capture App.

  Thank you...

  Hi artrum,

  I understand that you have been scanning your Officejet 8600 problems using the program window of scanning and Capture. I will certainly do my best to help you with this!

  What you explained, I think: you're right, it seems that it is only a problem with scanning windows and the Capture program and as you could scan from the front of the printer you certainly have the HP software installed. I want to make is that you use the HP scanning software, where you must run is no longer in question.

  To access the HP scanning software and be able to access it easily from your Office I would like you to follow the steps below:

  1 go to your start screen and just start typing File Explorer. You should be able to open it then to access the files on your computer.

  2 then open Local (c) disc, followed by Program Files (x 86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.

  3. in the bin folder, you should see HPScan. You will want to right click on HPScan and go to send to, and then select Desktop.

  Now, you should see HP Scan on your desktop and be able to open and browse this request.

  Hope this helps, have a nice day!

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!

• OfficeJet pro 8600: Wireless officejet pro 8600 macbook air scanning

  Hello

  I have a macbook air running on Yosemite that I try to get my Officejet pro 8600 scanner to the computer.

  Despite installation, uninstall, reinstall and it several times, I can't make it work.

  Can very frstrated, anyone help?

  Hi @Benking116 and welcome to the Forums of HP

  I'm sorry to hear you had problems of scanning your Officejet 8600 to your Mac in OS X 10.10, but I'm absolutely going to do my best to help!

  If you open HP Scan on the computer, you are able to scan from there without problem (please refer to this document scan from OS X with HP full software functionality to see how to open the HP scanning software)? If so, I think you just have to activate the scanning to computer in the HP software. Please take a look at this Re: definition of Scan post and he will inform where to go in the HP utility choose Activate Scan to computer. After that is done, are you able to the printer to the computer?

  If you are UNABLE to analyze through the HP scanning software, the issue could be just communication itself. In this case, try the steps in this document to the printer is not maintaining the wireless connection .

  Let me know how things are going for you

• OfficeJet Pro 8600 USB, Dell OptiPlex 9010, Windows 7 Pro, 64-bit. Printer hangs sporadically.

  Printer and the computer are less than six months. All the drivers for the printer and the computer have been updated at the latest. BSOD occasionally when printing HP JO, but not in network Xerox printer/copier. Some recent error messages:

  Event ID: 808

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI. DLL, error 0xc1 code. See the user context information for event data.

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\PS5UI. DLL, error 0xc1 code. See the user context information for event data.

  Event ID 372:

  The Microsoft Word document - xxxxxx.docx, held by CJones, failed to print on printer HP Officejet Pro 8600. Try printing the document again, or restart the print spooler.

  Data type: NT EMF 1,008. Spool file size in bytes: 307056. Number of bytes printed: 307056. Total number of pages in the document: 6. number of pages printed: 0. Client computer: \\ASEAPC19. Error code Win32 returned by the print processor: 2147500037. Unspecified error

  I ran doctor Scan and printing and printer install wizard for Windows - "everything out ok with your product." "The current full HP software is already installed and drivers seem to be installed correctly.

  Appreciate any help you may be able to offer.

  Cathy

  Hello Cathy

  Unplug the printer from the computer and follow the instructions below. Let me know the results.

  1. Go to add/remove programs.
  2. Uninstall Officejet Pro 8600. If you see the other programs related to the 8600 Officejet HP remove them as well.
  3. Make sure you have the latest version of Adobe Flash installed.
  4. Restart the computer.
  5. Go to devices and printers, select any printer, then click Properties of (top-right) print spooler, click the drivers and make sure that the driver for the 8600 is gone.
  6. Download the latest driver for your printer and reinstall.

  Sources:

  HP C5180 printer will not print using spooler after upgrade to Windows 7 (64-bit)

  Error code Win32 returned by the print processor: 2147500037. Error__ not specified

• HP Officejet Pro 8600: officejet pro 8600 habit of scanning by plateau

  Hello

  My printer won't scan anything through the plateau on top. I currently have a "HP Officejet Pro 8600' that I use for my mac. When I first put in place more than 6 months ago, I had no problem whatever it is across the Board on top of digitization, but now after the upgrade to Yosemite I got nothing else problems. During my first installation of Yosemite was not able to print or scan but after blocking it with a few updates, I'm not still able to scan documents through the State Bar through the Analyzer of glass I can scan things.

  Any ideas?

  Also when I choose HP scanner allows you to change the presets for photos to documents until after I scanned something by habit.

  Hello @Picture-j and welcome to the Forums of HP

  I'm sorry to hear you had problems, but I will certainly do my best to help with your JO 8600!

  To start, let's see if we can get this upper tray (ADF) to work with a copy. Can you put a document (or a blank sheet of paper to save ink if you do not need a copy of what it is) in the file ADF and ask him to make a copy. Does it work?

  If so, what happens when you try to scan using the ADF? You get an error? The wheels just spin? I would like to know all the details that can help

  If it does that it is, it could very well be a problem with the hardware itself, and in this case, I suggest that you try the procedure described in this document the ADF documents (ADF) does not Pick Up paper to clean the rollers and I hope to pick up the paper.

  Let me know how things are going and we'll go from there!

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• OfficeJet Pro 8600 does not scan full page legal-size

  I have seen this question several times in these forums, but solutions do not apply to me - I can not find the applications or the settings or patches do not resolve the problem. I am running Windows 8 32-bit with a HP Officejet Pro 8600. When you scan a legal size document, the entire page is not scan, even when I select a custom size. The bottom is cut roughly where a letter size page would end.

  If you respond with a solution, please be very specific, i.e. If you say "Control Panel", you mean the control panel of Windows 8 or the small touch screen of the printer itself? If you want "pull me up to the HP application", please say that the we - there are several installed on this computer, and I've tried them all.

  

  Thanks in advance...

  In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet Pro 8600 Premium can scan double-sided legal format of the ATF documents?

  I can't get the award-winning Officejet Pro 8600 to scan one side of a document of legal size of ATF.  I use Panel of the printer to scan to computer and save to the PDF format.  I select original: two-sided in the Panel.  The printer will scan only on one side and an error message appears saying that the tray supports that double-sided scanning for certain sizes of paper.

  Hello

  Thank you for your message.

  Unfortunately, the ADF can scan only 1-sides for legal-size documents.

  You can, however, use the software to "Add pages" using glass as the example below.

  

  Hope that helps.

  Please click "Bravo Thumbs up" on the left, if it helped you and 'Accept as solution' If this helped solved your problem.

• installing a HP Officejet pro 8600 with home premium from Microsoft. X 64 base PC

  Hi I need to use a printer HP Officejet Pro 8600 friends (what is it exactly) but could not find an exact match on HP s web site

  I have a microsoft X 64 serial number of the printer base office is {Information}
  

  Any ideas how to do this please.

  Eric

  You are happy to welcome Eric,.

  Just follow the link above and click on the download button

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=4158&product=4323659&sw_lang=

  Follow the steps on the screen to install the software.

  Please let me know if you are having trouble installing,

  Shlomi