Officejet Pro 8600 ink cartridge error

one or more cartridges seem to be damaged K.  Message appeared after replacing the exhausted original install black cartridge.  I replaced the cartridge to spare with a new cartridge, nothing helps.  I cleaned the contacts and even replaced all the original cartridges installation, once again nothing is.  This is a wireless printer and PC using a windows 7 Home premium OS.  It seems that a printer problem not connected to a PC or a BONE.  It's the HP printer 2nd I have who has the same problem.  All suggestions except substitute the printer?

@ REBjr.  -I understand that you are getting the error message on the printer that is related to the print cartridges.  Are you using genuine HP unfilled ink in the printer? I would like to start by doing a hard reset of the product to try to put the printer back into a known working state and try to clear the error message before replacing parts.  Here is a document that provides the steps for the hard reset.  Also, is there residue on the black cartridge?  If so, I would look at this link here. It aims to get a printer ink cartridge error message when you try to install a new black cartridge in the machine. I hope this helps.

Tags: HP Printers

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    "Please click the Thumbs up icon below to thank me for having responded."

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