HP Officejet Pro 8600-general printer error

A sign on the printer came up to say that I had to fill two of the printer color cartridges.  I did, and then a message pops up saying that he had a problem with "ink system.  This was followed by a message that says General Printer Error "."

I was advised to put off the printer, then unplug it, without success.

I took the ink cartridges and repositioned them and put them back again without success.

I contacted HP support, put my serial number and was informed that my warranty was expired.

What do you suggest me?

Hello Busyasabee,

Welcome to the Forums of HP Support! I understand after having to change the cartridges on your HP Officejet Pro 8600, you now get a general print error "ink system.  I see that you have completed the troubleshooting steps base without success.

I have a recommendation which is mine only and not that of HP, because your HP JO 8600 has a removable print head, you can try to rinse the print head. I had other members of the community to use this method and have been able to print correctly after.

Now, the video, I send, suggest to buy their cleaning kit. This is not necessary, you can use water and SOAP. If you don't feel comfortable withdrawal and rinsing of the print head is ok, but it's the only other suggestion I have that the printer is out of warranty and troubleshooting of all has been done.

See here:

Tags: HP Printers

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