OfficeJet Pro 8600 Plus duplex printing does not

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• HP Officejet Pro 8600 Plus - Duplex printing problem

  I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

  He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

  Any suggestions?

  Thank you

  Hey there @operationorphan

  I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

  You can try to update the firmware: get the latest Firmware and updates

  If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  See you soon

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP Officejet Pro 8600 Plus "unspecified printer problem.

  I've just set up my HP Officejet Pro 8600 Plus e-all-in-one.  The establishment seemed fine, but when I go to the tab "devices" to "HP" connected there a sign yellow and says that I have a problem with my printer.  When I click on the symbol of the performance, the box says that "a non specifiedproblem has been reported." Please check your printer. ' When I check the printer control panel, there is no reported problem.  The machine seems to print OK, but I want to clarify this error that appears.  Any ideas?

  Also, I've done the restart and sign-off/sign-in stuff, so we can move on to the second order troubleshooting.  Thank you.

  Welcome to the HP support community!

  This error has been reported several times here on the Forum and still no resolution of HP.

  I have the same printer and the same error is reported.  While inconvenient, feel free to ignore it!  :-)

  WyreNut

• OfficeJet Pro 8600 Plus: I have a top loader of the OfficeJet Pro 8600 Plus page works do not?

  The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.

  Hey @HandymanConnect,

  Welcome to the Forums of HP's Support.

  I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.

  First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.

  That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.

  If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 Plus can print Word documents, but cannot print from web sites

  My daughter has an Officejet Pro 8600 more. She uses it with his Macbook Pro. She says she can print word documents, but when it tries to print something on a website everything that comes out of the printer are blank pages.

  Anyone know what this is all about?

  Yes, it is sometimes easier to just go with what works

• OfficeJet 4500 G510n-z: duplex printing does not

  It works with word, but not with PDF pages.  It prints and when I press the button to continue printing allowduplex printing - nothing. I used Dr. print and it says working properly, but it's not.

  Hello @cash2,

  This is a great place to visit for a community support and HP! I see that you have questions of duplex printing PDF documents. But you can duplex by using Microsoft Word. I wish I could help you.

  Please try the steps outlined in this document to see if it will help: Print PDF as an image.

  I have also provided a document for duplex printing: printing on both sides of the paper.

  If the issue is resolved, your welcome to show your appreciation by clicking on "Accept as Solution" and the "Thumbs Up". Let me know how make you out. Thank you.

• OfficeJet Pro 8600 Plus: now really can not print from Officejet Pro 8600 Plus

  It is my second attempt to get help.  First aid made it worse.  I had been unable to print from my printer wireless to my MacBook Pro, iPad, or iPhone.  After 20 hours I managed to do print from a cable (it sees my network but none of my devices can see).  So I posted here asking for help and was told to uninstall the software, repair disk permissions, and then reinstall the software.  But when I downloaded the new software that my computer would not install it because it says it's for Mac system 10.7 or less and I 10.10.  So now I can't print anything at all.  I need this job.  Please help me to fix it for real.  I can't take this more.

  In fact, HP support did not help at all. I finally fixed it myself after a lot of trial and error. The answer was that the printer software was incompatible with the software on my Mac. I removed Rowmote and it started working again. Weird, Rowmote had not been a problem before, but it can be updated. I was told there was new software of the printer of February, but when I went to the driver page with the link that the person a condition he had as the old one. So if he is really a software it should be provided to users. Thank you, they were attentive, though, and I received several phone calls.

• OfficeJet Pro 8500 has: the printer does not

  Got a message on the control panel may not print, replace the depleted ink cartridge (magenta) to resume printing.  Nothing changed when I replaced the magenta cartridge.  I replaced it once again without change.  I keep getting the same message and therefore impossible to print.

  Hello @dejen and welcome to the Forums of HP, I hope you enjoy your experience!

  If I understand your message that you are having problems with your cartridge.  I would like to help!

  I recommend to start by removing the printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Then, I recommend following the steps in this document:

  A "ink cartridge appears to be missing or corrupt" control panel displays error on the printer

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet Pro 8600 Plus will not be printed

  I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it.  I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.

  The Macbook watch the installed printer, sends the print job, but nothing prints.  I reinstalled the printer, the driver updated and reset the system print, all nothing will do.   I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.

  You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs.  I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.

  What Miss me?

  (Btw, it's a wireless installation.  I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)

  After much research, I found someone else on this forum who has had the same problem and found a solution.  I post the link below in case someone comes on this post.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/OfficeJet-Pro-8600-will-not-print-on-Mac-OSX-10-7-5/m-p/2307027/highlight/true#M80392

• Printer icon double label explanation yellow Officejet Pro 8600 Plus, automatic duplex short-term paper.

  OfficeJet Pro 8600 Plus, Auto Duplex paper too short. Runnig Windows 7 on Envy 17 3D t. How can I get rid of this 2nd icon, it came after I reconnected to the laptop on the USB port a day. Don't troubleshoot the icon that has yellow mark next to him. The printer is wonderful it prints beautifully. What I've done is by clicking OK on the normal icon created when the printer was installed when the message appears on short Duplesx Auto paper, I click ok and it prints fine. It bothers me that there is a second icon with a yellow mark on it. I know this isn't like that. The system finds no problem do you the troubleshooting tools. Tells me no problems.  Unless she's storying for me. Thank you

  Blessings to all

  Hello

  To solve the problem with the yellow mark righ - click this device and choose uninstall. Restart the system and this problem should be solved.

  To solve the problem with "Auto Duplex paper too short" Please check the link below:

  using my new printer officejet pro 8600, I get a warning "too short paper for auto-recto-sided".

• E-mail print Officejet Pro 8600 Plus

  I can't print from email, I can print PDFS and all documents in word or excel, but not email.  I reinstall the software and the same thing happens.  All of the suggestions. Officejet Pro 8600 Plus with Windows 7 using.

  How to access your e-mail?

  * Do you connect to a service of e-mail via a web browser?

  * Or you are using a client such as MS Outlook e-mail software?

  If you log on to an e-mail via a web browser client, then you do in Internet Explorer?  Have you tried multiple browsers to ensure that the problem does not follow?

  I would also try another driver, such as the driver of c 990, to see if it is a driver compatibility problem.  For more information about how to use another driver, see thread of Shane_R found here.  I hope this helps.