OfficeJet pro 8600 without color printing / lost 2nd paper tray default

/ I used to be able to print color... all of a sudden, all prints are grayscale only... ran diagnostics and had boxes of colors on this impression, but not on normal printing. What could happen. I use fineprint to intercept the print pages, but even go directly to print, again, the problem occurs.

In addition, I had put the tray two others to be the default value for the paper, and I used the upper tray for photo printing.  Now all faults printing to the top shelf.

Running Windows 7...

Hi, have you checked the print in grayscale option?

Tags: HP Printers

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