OfficeJet Pro 8610: Scanning HP 8600 to invalid credentials E-mail

Similar Questions

• OfficeJet pro 8610: scanning of a document of several pages in a single file

  I have an Office Jet Pro 8610 printer all-in-one. Here's my problem. When I scan a multi-page document scan up each page in a different file. I want to scan the document in a file so you can send an e-mail and save it. So far I have not figured out how this. What I am doing wrong?

  Hello

  Thank you for using the forum.

  First of all, you need to install the software for your printer.  You can download the software from this link, be sure to select the correct operating system and the "Download COMPLETE".

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606

  Once installed, you can start using the Scan software.

  There is a Scan shortcut that allows you to 'Save as PDF '.  This will scan all your documents in a single file.

  

  Watch these videos that can be useful to your scanning needs.

  Scanning multiple photos:

  HP Officejet Pro 8630

  https://goo.GL/ADYDmo

  Scanning tips:

  HP Officejet Pro 8630

  https://goo.GL/fjZvqM

  Thank you!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• OfficeJet Pro 8610: Scan photos Officejet Pro 8610

  How better to analyze photos w OfficeJet Pro 8610

  I saw on YouTube there is a possibility to configure settings on app scan to detect the sizes photo placed on the glass and also scan several photos.  I can't find these settings when I open my scanning application

  Note: downloaded the web driver and have not installed the disk due to the lack of hard drive on my MacBook Pro.

  found the answer to my own question - Apple - printers scanner system preferences control settings - NOT of HP scanning App

  Took 2 hours but bat pay $ 99 for the one-time support of HP

• OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

  Hello

  Help, please!

  Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

  Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

  I would like to do this automatically thought IE the automatic document feeder.

  I use scan options HP Scan and Capture software in document settings

  I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

  Although this force the 8610 take the original since the ADF doc it's only one side.

  That's the problem!

  Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

  I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

  Thank you

  Hello

  The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

  You can find the printer specifications listed below:

  Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).
  

  http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

  You can only perform this manually with your printer model, I suggest to use the HP scanning software.

  If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Hope that helps,

  Shlomi

• OfficeJet pro 8610: scan to E-mail setup difficulties om officejet pro 8610

  Try to configure my gmail address to use for this purpose. Ive tried it directly through the wizard in the HP software, as well as through the IP address of the printer. error is the same as others in the forum... "" ERROR: username or password is incorrect '. "  I'm positive, these items are correct, and im using google suggest smtp.gmail.com on ssl port 465.

  I CAN print wirelessly from pc, print from iphone and android, scanning to the shared network folder.   Can't seem to understand this. have tried several times and several sources. Thanks in advance for any help. I have 3 pro surface win 8.1

  Hello
  Gmail recently changed several security options that can block the printer to connect to their servers.
  
  First, open the following link and ensure that you are connected to the same account that you define for the printer.
  https://myaccount.Google.com/
  
  Within the signature in section check that '2-step audit' is defined as 'Off', so make sure that 'Access to less secure applications' is defined as 'Authorized', otherwise, the verification fails.
  
  Within the activity recent section click on "Devices", if you see a blocked the connection attempt (it will be highlighted in red) click Yes, and then follow the steps in allowing access for insecure applications...
  
  Once you are running a test for the outgoing user profile and check if the problem resolved.

  If you are still having trouble, make sure you use the correct connection to Gmail as follows details:

  SMTP server: smtp.gmail.com

  Porrt: 465

  Required SSL: checked

  Login required: checked

  User: gmail full email address

  And your gmail password
  
  Kind regards
  Shlomi

• OfficeJet pro 8610: scan images

  I tried scanning an old photo, 4 x 6, but it scanned a lot smaller and does not print a 4 x 6 ideas?

  Hello

  Have you tried the first option?  It is not 4 x 6, can be 16 x 24, 40 x 60 or 80 x 120... (depending on your monitor and its resolution), but it will cover the whole photo, not the white space around.

  Kind regards.

• HP Officejet Pro 8610: Scan from ADF

  I can't get my ADF to pull documentsfor scan to computer. I loading documents in the ADF. Notification lights 'Loaded Original.' I select "scan to computer". When I hit the scan, it analyzes the glass. No error message, just no attempt ever pull the ADF.

  When I load the same origin in the ADF and press copy, no problem. He shoots. It copies. Fine.

  How can I tell the printer I want to scan my computer of the ADF?

  Note: I was on the phone with HP for more than an hour the other day. I had to turn off the printer, turn it back on, etc. thrice. So, I am not interested in the answer "have you checked if it is plugged. I'm competent enough to understand the irritable version. Thank you.

  Welcome to the HP Forums @LenaZen

  I saw your message not be able to scan from the ADF, however, you can copy the ADF very well.

  Regarding scanning from the ADF, you will need to open the HP software on your computer and check the settings for scanning to scan from the ADF and not the bed of the scanner. Copies are not handled by the software as the scans, it's why you don't have a problem with pulling copies and power by fine with the ADF.

  Here is a guide with additional information for you to see. Click on the link and select "How to scan an original of several page in one file" to see software instructions: Scan of Windows 8 with full functionality software HP for HP Multifunction printers

  I hope this has been of information!

  

• OfficeJet Pro 8610: OfficeJet Pro x 64 and scan using Windows 10

  I have an OfficeJet Pro 8610 and it prints and copies fine.  I use a USB Port and the only choice I have for scanning are wireless and Ethernet.  How to solve this problem?

  I will try your suggestions and see if I can find a solution.   Never dreamed I had a problem because it prints and copies fine.  Just didn't need to scan until the other day.

• OfficeJet pro 8610: I can scan letter legal-size on officejet pro 8610

  Is it possible to scan format letter to a legal size on the officejet pro 8610?

  Hello

  The card says:

  Size maximum ● scan from the scanner glass:

  ◦U.S. letter (A): 215,9 x 279.4 mm (8.5 "x 11")

  ◦U.S. legal (HP Officejet Pro 8620 and HP Officejet Pro 8630 only): 215,9 x 355,6 mm (8,5

  inches x 14 inches)

  ◦ISO A4: 210 x 297mm (8.27 x 11.7 in)

  Size maximum ● of the scan from the ADF:

  ◦ADF: 216 x 356 mm (8.5 x 14 inches)

  The original format letter, it will scan format letter through ADF so my suggestion:

  b analyze then, letter size

  (b) printing on legal size. After that

  (c) analyse the legal size.

  Kind regards.

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• OfficeJet Pro 8610: HP scanning utility

  Installed the software for my new HP Officejet Pro 8610. The utility will not open and run, so I can't use webprint or scanner. Have a work-around?

  Hello

  First of all, don't forget to run the software update as follows:

  Click on the Apple icon, then select about this Mac.
  Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

  Don't forget to install any update HP or Apple.

  Then install the HP Easy Scan from the Mac App Store application, it will be installed in the Applications folder:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  You can scan using HP Easy Scan?

• OfficeJet Pro 8610: Need a feature to print overview of 8600 Officejet series

  Our library network environment is a challenge. I would like to plug into our ethernet with a cat5e cable network and be a part of our network printer, but I have to be able to print wirelessly from two Windows laptops. Unfortunately, our wi - fi library through the network of the city that is otherwise not available to us. When I plug the cable of the respectable wireless ethernet becomes unavailable.

  For now, I am attaching the printer with a USB cable to a desktop computer and I got the printer shared with another office.  But how do I print wireless to the printer for computers laptops windows?  Is the printer must be connected to a wireless router to print wireless? And can I order wireless printing and always plug into an ethernet network? Because I prefer not having to share the computer to another computer on the network for printing.

  Hello

  I'm afraid that the connection of the printer for cable networks and wireless at the same time can be made, the printer can be connected to a unique network, once connected an Ethernet wireless capability cable does not connect to a wireless network.

  However, you may be able to use wireless Direct, which can be used same onnce the printer is connected to a LAN.

  For that, you'll need spend your PC from the network wireless network printer in order to print...

  To access the internet, you'll need for the PC back to your wireless router:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer/5367603/model/5367606/document/c04090221

  Hope that help, it is more you could have for these needs...

  Shlomi

• HP Officejet Pro 8610: HP 8610 - check printing order

  HE CAN NOT FIND 'SWITCHES' TO CHANGE THE PRINTING ORDER.

  Control Panel

  ... Devices and printers

  ... right click on the printer icon

  ......... Printer preferences

  NO option to change the order of printing on any tab

  QuickBooks Pro

  ... File

  ...... Printer installation

  ......... SHAPE: Check/cheque

  ............ Options

  NO option to change the order of printing on any tab

  This option existed.  What has changed?

  Deskjet 6980 driver is compatible with the Officejet Pro 8600 series (including the 8610) and provides the order of the pages, but also of the other missing features of the Officejet Pro driver 8610 including:

  • Order of pages
  • Resizing options, including the page scaling in percent or adjust.
  • County of copy (with Assembly option)
  • Image mirror (for printing T-Shirt transfer or stickers)
  • Watermarks
  • Tip of color (the color, Saturation and brightness, the individual sliders for CMYK tone)
  • Overspray
  • Drying time

  The Deskjet 6980 driver can be installed as follows (the instructions are for Windows 7, other versions would be similar): file devices and printers, click with the right button on the Officejet 8600, select Advanced, new driver, Next, properties of the printer, Windows Update, wait a while for the page to refresh, and then select the driver HP Deskjet 6980 (HP), OK.  It may be desirable to change the name back to Officejet Pro 8610: right click on the printer, the printer, the general properties, type the name of the desired printer, apply.  While, it may be necessary to activate the duplexer: click the device settings tab, set the duplex unit installed, apply, OK.

  Install another printer driver will have no effect on scanning applications.

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.