OfficeJet Pro 8625: Officejet Pro 8625 scanning Resolution

Please guide me through to get to a different scan resolution.  I have changed the settings in Word and went from 200 X 200 to a maximum of 300 X 300.  Card saying that I should be able to get up to 1200 X 1200.  What I am doing wrong?  Also tried Excel, using the scanner on the printer icon HP Desktop (vs using the screen on the printer).  Same question if vs color B & W.  Is it a matter of winning 10?  No work around?

You scan the glass or the ADF?

Please try this solution to scan to see if it solves your problem.

HP extended Scan

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi for Windows.

Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

Make searchable PDF scans for free - https://www.naps2.com/

Let us know.

Tags: HP Printers

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    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

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