OfficeJet Pro 8660: default margins with double-sided printing

I have a 8660 OfficeJet Pro connected wireless via a network to two computers, one running Windows 7 and the other running Windows 10.  On the Windows 10 machine, I noticed that when I print on both sides of the paper, the default printer to the print wide margins (1 ").  For example, I have a 3 pages with 0.25 "Excel document margins.   If I print it in the form of three separate pages, it prints very well, with margins as I have defined it.  But if I print the same document using the option "print on both sides", the printer uses the wider margins.

This only seems to happen on Windows 10 machine.  Given that the two computers are connected through the wireless network, I do not understand why they should all work differently.

I hope someone can help!

Hi @Patti_Mik,.

Please get back to me and provide other information. I see that you have the printer Officejet Pro 8600 Plus.

If the same document print from another computer, there is probably a problem with the driver for printing on Windows 10.

Please download and run the print and Scan Doctor, to confirm that you are using the correct printer driver.

  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

In addition, I would like to try to create a custom paper size to see if you can get it to print properly.

What program are you printing from?

  • Try to print the document to a different application.

Please reply to this message with the results. Good luck!

Tags: HP Printers

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