OfficeJet Pro K5400 - loss of functionality in Windows 7

Similar Questions

• HP officejet pro k5400 print hieroglyphics from my computer windows 7 when network attached so

  my HP officejet Pro K5400 to print hieroglyphics from my computer windows 7 - both when attached USB or Network attached.

  It was printing fine before when network.  has taken a different and trendy site via USB and has not printed correctly since.  Printing a test page for the printer itself works fine.

  Help.

  It's strange.  The driver may be corrupted.  Try using a different printer driver.  You can find the instructions below. Let me know what happens.

  1. Click on the start menu.
  2. Click devices and printers.
  3. Right click on your printer.
  4. Select the properties of the printer.
  5. Click the Advanced tab.
  6. Click new driver.
  7. Click Next.
  8. Select HP in the first list.
  9. Select Deskjet 990c in the second.  If the 990c driver is not there, use the Deskjet 450 driver.
  10. Click Next.
  11. Click Finish.
  12. Click on apply.
  13. Click OK to close the window.

• OfficeJet Pro K5400

  First of all, I thank very you MUCH, for this day for free help!

  I had my Officejet Pro K5400 for several years.  Great performance.

  I am on Windows 7 and Office 2010.

  About 2 weeks ago, I started having bad print quality.  Read my manual and got to the line for the tips of the latter.

  Replace all color cartridges.  No improvement.

  Has replaced the two print heads.  PERFECT! ….. for 2 days.

  Walked to the office this morning and the two printer lights are flashing and the green power button.

  Got online and went through every process of HP solution to

  http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/KB/docDisplay/?spf_p.TPST=kbDocDispl...

  No improvement whatsoever.

  I read that some issues may be related to Printer Spooler, but I don't know anything about.

  VERY discouraged after spending so much on the new cartridges and print heads.

  I have my original printer software installation disc.

  Hope you can help.

  Here is the info on my printer scan software HP of my hardware.

  Results of the HP product warranty

  The following information has been returned for your product

  Serial number

  MY87N680KT

  Product number

  C8184A

  Warranty status

  Warranty has expired

  Date of end of warranty

  (YYYY-MM-DD)

  Interesting (loan of four another printer cartridges and don't see any printing).  It would make sense to me and I know that I wouldn't think about a problem connecting microsoft HP.  I'd be inclined to think that your printer, independent of all cartridges, got stuck trying to talk to the cartridges.  You could put the four cartridges borrowed from the other printer, then try to send the image of the diagonal lines on the printer, I hope everything will work correctly.  If Yes, then I would work on your printer, not on the cartridge (more correctly, the combination of the head of printing/tank) but on the points of contact on the printer that connect to the cartridge.

• HP OfficeJet Pro K5400 print is Cyan and yellow all of a sudden. Help, please...

  OfficeJet Pro K5400 Cyan and yellow just stopped working at the same time (very strange).  I have read almost every post and tried almost everything including diagnostic tests that show that all is well (via the keys on the printer), test and all the other available tests in the manual of HP cleaning several times.  The diagnostic test shows no problem and brand new and full cartridges to max.  However the diagnostic characters shows that black and Magenta, but no Cyan, yellow or any other color.  I took out the printheads, cleaned connectors, soak the heads and everything else you can imagine and not luck. I need to have finished the power and "hard reset" on a dozen times.  I can't imagine that two printhead (cyan on a yellow on the other) has just decided to die at the same time.  I can't be driver/software related because I did the tests directly from the printer.  The only thing I can think is maybe cyan and yellow parched when I took out the cartridges at staples with me to reference.  All cartridges have been taken out of the printer for 2 weeks or more.  Any thoughts?

  Ouch - two weeks with the cartridges removed probably allowed 'plumbing' between the cartridges and printer to dry and clog.  If the print head and cartridges were never removed and it is also possible for the tubes to drain and air to block channels of ink.

  You tried to clean the printhead a couple of times, I suggest three levels of cleaning in the sequence of head running.  Each level of cleaning up to three will be a more energetic cleaning.  You have probably already found the Troubleshooting page here.

  Scroll down this page and click on the + to expand the Windows section, then scroll down to the section on executing a cleaning of the Control Panel, click on the +.  It is said:

• FIC Ip HP Officejet Pro K5400

  I'm helping friends with their HP Officejet Pro K5400, which is connected to a router that cannot use fixed IP addresses. Is it possible to set up a fixed IP with the printer?

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). You can change the DHCP of the router range using its internal settings page.
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the bridge and the first DNS. Let the second white.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• HP OfficeJet Pro 8500_A910_231 is not compatible with Windows 8 CP

  Hi HP supports,

  I was wondering if someone adds a solution so that the

  HP OfficeJet Pro 8500_A910_231 work in Windows 8

  Consumer overview yet. Because every time I try to run the

  Setup it tells me that this printer is not compatible with

  My operating system.

  Sincerely

  Jason Michaud

  Hello Jason.

  Print and scan drivers for your HP OfficeJet Pro 8500 are already part of the overview of consumer Windows 8.  You should be able to print and scan by simply connecting your OfficeJet to your pc.

  Good day!

• HP OfficeJet Pro X451dw: Drivers not install via Windows Update - error: 0 x 80070490

  Hello

  I have problems with having the installed printer drivers on windows 10 PCs, I get the error: 0 x 80070490. The State of the printer is connected to a group of networked computers. The printer name is HP OfficeJet Pro X451dw.

  I tried to use the "sfc/scannow" command and it detects that there is no error with the PC.

  However, is there a way to fix this driver update failure?

  A lot of help will be appreciated and I will try my best to solve these problems, just to make everyone happy.

  Thank you very much

  Ben

  It helped me: https://support.microsoft.com/en-us/kb/3073930?utm_source=twitter#bookmark-1607

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro X576dw: HP Officejet Pro X576dw is not compatible with Windows 10

  I am looking to buy this printer and I was wondering if it will work.  HP Officejet Pro X576dw is compatible with Windows 10?

  The Officejet Pro x576dw has a driver available for Windows 10 full featured.

• OfficeJet Pro 8600 USB, Dell OptiPlex 9010, Windows 7 Pro, 64-bit. Printer hangs sporadically.

  Printer and the computer are less than six months. All the drivers for the printer and the computer have been updated at the latest. BSOD occasionally when printing HP JO, but not in network Xerox printer/copier. Some recent error messages:

  Event ID: 808

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\UNIDRVUI. DLL, error 0xc1 code. See the user context information for event data.

  The print spooler could not load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\PS5UI. DLL, error 0xc1 code. See the user context information for event data.

  Event ID 372:

  The Microsoft Word document - xxxxxx.docx, held by CJones, failed to print on printer HP Officejet Pro 8600. Try printing the document again, or restart the print spooler.

  Data type: NT EMF 1,008. Spool file size in bytes: 307056. Number of bytes printed: 307056. Total number of pages in the document: 6. number of pages printed: 0. Client computer: \\ASEAPC19. Error code Win32 returned by the print processor: 2147500037. Unspecified error

  I ran doctor Scan and printing and printer install wizard for Windows - "everything out ok with your product." "The current full HP software is already installed and drivers seem to be installed correctly.

  Appreciate any help you may be able to offer.

  Cathy

  Hello Cathy

  Unplug the printer from the computer and follow the instructions below. Let me know the results.

  1. Go to add/remove programs.
  2. Uninstall Officejet Pro 8600. If you see the other programs related to the 8600 Officejet HP remove them as well.
  3. Make sure you have the latest version of Adobe Flash installed.
  4. Restart the computer.
  5. Go to devices and printers, select any printer, then click Properties of (top-right) print spooler, click the drivers and make sure that the driver for the 8600 is gone.
  6. Download the latest driver for your printer and reinstall.

  Sources:

  HP C5180 printer will not print using spooler after upgrade to Windows 7 (64-bit)

  Error code Win32 returned by the print processor: 2147500037. Error__ not specified

• All-in-one Officejet Pro L7780: driver HP Officejet Pro L7780 will not install with Windows 10

  Recently, my HP Officejet Pro L7780 stopped printing. I uninstalled the driver and then reinstalled the driver from the HP website. Every time, when installing, I get a message that "bing bar does not work on this version of Windows. Once the installation is complete, the test page is fine but I can't print from one of the applications (e.g., WORD, Adobe Acrobat, etc.), getting an "Error printing" message, rather than each time.

  I use Windows 10. The printer was working fine since I've upgraded to Windows 10 until recently.

  I've uninstalled and reinstalled the driver several times as suggested on the HP website. Any suggestions on how to solve this problem.

  Thank you.

  Hello @AMNYC2015and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are having errors in the print driver. I would like to help!

  I recommend to remove the cartridges ink and starting by a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend running the HP Print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.

  Thanks for posting on the HP Forums!

• HP Officejet Pro 8600 scans to the computer windows 7

  I am using Windows 7 on my desktop at home for the first time (since a few weeks ago). I got this HP Officejet Pro 8600 for at least a year now, and it was easy scan documents using my Windows XP.

  This morning, I scanned a document on the Windows 7 system, but tonight the icon ("HP Officejet Pro 8600") does not show the scan option. I am stunned. I need to scan more than a few documents and cannot find out how to access this feature. Help, please!

  Hi delphine and welcome to the forums of HP!

  I see you have a 8600 Officejet which seems to no longer provide the analysis option. I will certainly do my best so that he could share with you scanning capabilities

  It's really weird that you get is no longer the option scan so I suggest that you run the HP print and Scan Doctor and see if it finds problems first. If she says that everything out very well we should be able to get an icon on your desktop HP Scan so that you can just open it directly.

  To do this, click the start menu, click programs principally made, click the HP folder, click on the HP Officejet Pro 8600 folder and then right click on the HP Scan, select send to and Desktop. Then, you will see an icon on your desktop that says HP Scan and you don't have to go through the HP printer Assistant longer.

  I would like to know how it goes for you!

• HP Officejet Pro L-7780 All in one-Windows 8 64-bit - cannot scan to PC public folder

  See this post: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/OfficeJet-Pro-8500-A910-... has the hope to solve my problem in the same way. No go. I installed the new firmware (R2011NxNxeN0), which did not help. My public folders are shared, open wide! When you use the scan to folder option, it seems to sweep very well, then I get the error: "network connection error. Check the network and try again. "Looking at the public record, there is a sitting fresh pdf file with a size of 0 KB. It's frustrating because it's a feature, I used every day. Juct works fine with Win7... Help!

  Not that I know of. You can try emailing HP on it, but I doubt that it gets very far. Engineers and officials of this Department, are those that determine if the new firmware written is worth 'investing', and generally they do not write new firmware for printers that are more than 3 years. I'm sorry.

• OfficeJet Pro 8610: Lockout admin functions

  I managed to me lockout admin on my Officejet Pro 8610. Could someone help me to reset the name of user and password, or return to the settings by default so that I can take back control of my printer?

  Thank you.

  Best regards
  FlyingHorse

  Product name: HP ENVY dv7-7233nr Notebook PC
  Product number: C2N68UA #ABA

  Hello @FlyingHorse,

  Thanks for posting in the Forum from HP Support.

  I see that you need a reset manual full semi * for your HP Officejet Pro 8610 e-all-in-one printer. I would like to help.

  Check your Inbox - I'll message you private information you must regain control admin your 8610. * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information on custom addresses ePrint, click here.

  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Have a great day!

• OfficeJet Pro 8610: OfficeJet Pro x 64 and scan using Windows 10

  I have an OfficeJet Pro 8610 and it prints and copies fine.  I use a USB Port and the only choice I have for scanning are wireless and Ethernet.  How to solve this problem?

  I will try your suggestions and see if I can find a solution.   Never dreamed I had a problem because it prints and copies fine.  Just didn't need to scan until the other day.