Optiarc DVD RW AD 7740: disabled by Windows 8 on Lenovo Ideapad G580

My Lenovo IdeaPad G580 does not now recognize the driver for the DVD drive. A few days ago there was some updates of Windows 8 downloaded on the computer that may have caused this problem. Device Manager displays the following error message: "Windows cannot start this hardware because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

I uninstalled the DVD driver for Windows 8 re - install, but this has not fixed the problem. I did a restore of the system to a previous date updates and this could not solve the problem as well.

Would appreciate any help on how to resolve this situation. Thank you.

Hello

19 code means there is a driver conflict such as two devices attempt to use the same resources.

Having too much CD/DVD programs can cause strange problems, especially if they load of parties
themselves at the start because they will be competing for resources. This does not mean this problem
has been caused by those, however, it is a possibility that and how much you
have installed. Uninstall 3rd party not CD/DVD programs necessary or if he suspected to be
part of the question (not one of those included in Windows).

-Use and you need to use it again after trying the methods below.

What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

--------------------------------------------------------------------------------------------------

Check with Lenovo support, their drivers and documentation online and ask for their
Forums about known problems. Check updates to the BIOS, drivers of low level chipset,
and drivers of major on-board and separate devices.

Support from Lenovo and downloads
http://www-307.IBM.com/PC/support/site.WSS/homeLenovo.do

Lenovo forums
http://forums.Lenovo.com/
 
=====================================================

After the foregoing:

If necessary check-

From the desktop, or use the WINDOWS key + X - run - type RegEdit
OR place the cursor in the lower left corner of the office - right click - path - type in
RegEdit.

Click on the plus sign (+) next to the following folders

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class
\{4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on the key in the left pane - export so you can reverse in the case of an error.

Save as Remove - Filters.reg (any name is ok with .reg extension).

In the eyes of the right pane for one of these = UpperFilters.bak UpperFilters - LowerFilters.
-LowerFilters.bak

If so right click on them - delete
There are maybe not all those, and if not is not the solution.

Close RegEdit

Reset

If you have no need to file .reg you registered then you can delete it.

--------------------------------------------------------------------------------------------------

Check with the system manufacturer's support, their documentation and online drivers. Check
for the updates to the BIOS, chipset of low-level drivers and major embedded and separate
device drivers.

=====================================================

Follow these steps to remove corruption and missing/damaged file system repair or replacement.

Starting from the command prompt from the desktop - Windows key + X - (Admin)

SFC/scannow
(space between C and /)

Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

Windows key + X - command prompt (Admin)

Chkdsk /r
(space between the k and /)

Or run CheckDisk in Windows 8:

Improve performance by optimizing your hard drive - see "to repair a drive.
http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

--------------------------------

Windows key + X - Control Panel

Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
UNINSTALL - REBOOT this will refresh the default driver stack

====================================================

If necessary:

Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
settings) or even a restore.

Windows 8 includes special discount methods (keep files and settings) or a reset
(new installation remove all).

How to restore, refresh or reset your PC
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

How to create a system image to refresh your PC in Windows 8
http://support.Microsoft.com/kb/2748351

How to update Windows 8
http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

How to reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

=====================================

Expert help with CD/DVD drive issues available here:

Forums - a lot of expert real help
http://Club.myce.com/

CD/DVD units
http://Club.myce.com/F61/

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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    Create a System Restore Point beforehand and restart the computer later.

  • DVD/CD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.

    My CD/DVD RW optiarc dvd rw ad-7560 s ata device suddenly stopped working I get a "code 10 this device cannot start.  I have uninstalled and still get this error.  When I put a CD in nothing happens.  It is not read.  Any suggestions?

    Hello

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Optiarc DVD RW AD - 7560A ATA DEVICE cannot read the PC DVD - ROM.

    I have sony vaio VGN-NR38S. It has a Optiarc DVD RW AD - 7560A ATA DEVICE.

    A few days ago I bought a DVD of driving test. I can't use this DVD in my laptop.

    I tried this DVD in other laptops and it works perfectly, but when I insert in my laptop, it says "Please insert the disk".»
    could someone help please.
    Thank you.

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    =======================================

    As needed check with the Sony Support, their drivers and documentation online and ask in their forums
    on the problems known.

    Sony - Contacts
    http://eSupport.Sony.com/us/Perl/contact-land.pl

    Sony - drivers
    http://eSupport.Sony.com/Perl/select-System.pl

    Sony - Support
    http://eSupport.Sony.com/

    Sony - Forum
    https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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