Oracle Utilities & Applications of billing customer service

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• Billing; What is the contact for billing customer service number

  Is it someone from customer service to the billing for Adobe send

  Contact the customer service is the best place to start.

• WOOF Application Framework install issue - for Oracle Utilities SDK 4.0

  Hello
  
  I hope someone can help me, I'm really confused.
  
  I have a working of MDM 2.1 installation and everything works.
  Now I need to install the SDK WOOF to start coding in JAVA, but since I got a new mstill to this I don't really understand where is the application server. I though that I have that installed already. But it is not found in C:\ouaf\demo.
  
  I have the framework installed, I do not understand why the SDK says bad file.
  Oracle Utilities Application Framework V4.1.0 multiplatform is the one that I installed it.
  
  Here is the doc to install:
  http://www.box.NET/shared/k86v1a4gtc793ho1zc20
  
  Here is the part of the doc to install:
  • Application ARF development (exploded) and 32 - bit server form. The installation will prompt you for the name of the folder where it is installed. Note the first 2 digits of the two SDK versions (for example "4.0") and application server must match.
  
  I found the number of patch for the SDK here: (but where can I find WOOF app server?)
  http://blogs.Oracle.com/theshortenspot/entry/new_releases_of_oracle_utiliti
  10043375 - oracle Utilities SDK 4.0.0.4 (for ARF V4.0.2 products) based.
  
  Published by: LodestarGuy on July 3, 2011 11:57

  Go to support.oracle.com and search article 1210804.1 knowledge base. It has links with the SDK, you must work with WOOF v4.1.

• When I have the creative menu Cloud pulled up, I click on APPS and keep continually make me a "download error. Please retry to try again, or contact customer service. I am trying to download a new application InDesign and have also tried this through Adob

  When I have the creative menu Cloud pulled up, I click on APPS and keep continually make me a "download error. Please retry to try again, or contact customer service. "I am trying to download a new application InDesign and have also tried via the Adobe website on my account, but he has not yet worked.

  Download error in the applications tab of Creative Cloud Desktop Application

  https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html

• Nightmare of Customer Service - the billing department - someone please help?

  I've been a customer of creative cloud for years. I recently acquired a new credit card and cancelled the card that was used for my automatic monthly payments to Adobe. I logged into my Adobe account and updated my payment information. When my date of payment, the payment does not pass. I said, 'maybe I made a mistake and typed a wrong number", so I logged in to my Adobe account and updated the information of payment again. This did not help. My horrible experience with customer service began this day - April 20, 2015. The nightmare continued for more than a month and I spent COUNTLESS hours on the phone and chat with customer support. I contacted my Bank, USAA, double - twice they told them me the only reason why to come through Adobe charges denied is that the address that adobe has for me the file (my old address) does not match the address associated with my new credit card (my new address). I have to update address with my new payment information, but apparently do not have access to update the address what adobe has for my account.

  I was told that my address has been updated countless times, but the automatic payments continue to be denied to my Bank and my Bank reports the same problem - the address sent by Adobe at the request of the accusation is incorrect and does not correspond to my current address.

  When Adobe Support sends the generated mails automatically titled "Adobe case Update" and providing a link to a "Customer Support Portal", my OLD ADDRESS is obviously at the top with my name. My OLD ADDRESS, even though I was assured and reassured many times my address has been updated in the system. The only thing I can think is that address only is not updated on all platforms, especially in the Department of billing and payments.

  I'm just trying to pay my monthly bill of the Adobe Creative Cloud. How can something as simple as to update my address on my account have taken more than 8 hours of my time over the last 5 weeks?

  Someone please help!

  
  

  Thank you, Maggie
  

  Hi Maggie-

  I sent you a private message. Please check up on this post, if you read email (link: Customer Service nightmare - Department billing - someone please help?), by clicking on the icon of your photo at the top of the screen and check your Inbox.

  Kind regards

  Guinot

• error on service cloud oracle adf application deployment

  Hello, I hv saved cloud oracle java and database service. I hv created adf simple application in which there are 2 jsf pages only linked together. I m using oracle jdeveloper 11 g 2. so I hv created file ear for deployment in the cloud. I have deployed adf the cloud using the java console application. But after downloading applications, deployment failed. I tried 3 times, but the result was the same. I checked the logs, I got 3 warnings in the whitelist log and error in deploy newspaper. Those are the following:
  
  Warnings in the whitelist log:
  
  2013-04-14 06:57:11 CDT: start action "API Whitelist.
  2013-04-14 06:57:11 CDT: began API whitelist
  2013-04-14 06:57:12 CDT: WARNING - there are 3 warnings (s) found for Testapp.ear.
  2013-04-14 06:57:12 CDT: WARNING - Path:Testapp.ear (3 warnings)
  2013-04-14 06:57:12 CDT: WARNING - Path:Testapp.ear (3 warnings)
  2013-04-14 06:57:12 CDT: WARNING - Path:Test_ViewController_webapp.war (3 warnings)
  2013-04-14 06:57:12 CDT: WARNING - path: WEB - INF * (1 WARNING)
  2013-04-14 06:57:12 CDT: WARNING - 1: "login-config' missing under element child element has recommended.
  JavaEE:web - app.
  If you want to publish your application, you may have vacuum
  < login-config / > in your web.xml file. If you require authentication, you must then
  have <>login-config and its child < auth-method > element in the web.xml file.
  Without this element (< login-config >), users can be challenged by SSO, but
  the code of the application will be run as an anonymous user. Line no.: 4.
  2013-04-14 06:57:12 CDT: WARNING - path: WEB - INF * (2 warnings)
  2013-04-14 06:57:12 CDT: WARNING - 1: recommended "jsp-descriptor" missing under element child element.
  ORCL - weblogic:weblogic - web - app.
  
  If you have a JSP file that is not precompiled, compile errors
  could be shown on the browser. It is recommended to include
  verbose false > < jsp-descriptor > < < > < * *-descriptor > in weblogic.xml.
  Line no.: 2.
  2013-04-14 06:57:12 CDT: WARNING - 2: recommended child element "session-descriptor" missing under element.
  ORCL - weblogic:weblogic - web - app.
  
  You will be asked to have cookies separate way, if several
  applications are available in the same SSO session or if you
  multiple applications with different auth-method(CLIENT-CERT, FORM, BASIC)
  in the same service instance.
  Line no.: 2.
  2013-04-14 06:57:12 CDT: WARNING - Testapp.ear had 3 WARNING (s).
  
  2013-04-14 06:57:12 CDT: INFO - validate white list ended with 0 error (s) and WARNING (s) 3.
  2013-04-14 06:57:12 CDT: validation whitelist past.
  2013-04-14 06:57:12 CDT: complete "API Whitelist": status SUCCESS
  
  
  
  and error in deploy journal:
  
  2013-04-14 06:57:12 CDT: start action "deploy the Application.
  2013-04-14 06:57:12 CDT: deploy Application started
  2013-04-14 06:57:15 CDT: weblogic.application.ModuleException: could not load the webapp: Test-ViewController-context-root cause DeploymentException: java.lang.ClassNotFoundException: oracle.adf.view.faces.bi.webapp.MapProxyServlet
  2013-04-14 06:57:15 CDT: State action WL: failure
  2013-04-14 06:57:15 CDT: Action FAILED with State action WL: failure
  2013-04-14 06:57:15 CDT: see the server log of your cloud service Java for more information about the failure.
  2013-04-14 06:57:16 CDT: Application Deployment failed.
  2013-04-14 06:57:16 CDT: 'Deploy the Application' complete: FAILED status
  
  
  I use jdeveloper 11 GR 2, so pls don't tell me to use jdeveloper 11 GR 1 material. because, I hv already developed an application for my final year of Bachelor and I can't migrate to the previous version. So there is only one way for me to generate the ear file and the deployment of the console.
  
  Thus,.
  I m not getting what is the problem and what will be the solution for this?
  What should I do?
  What changes are required?
  
  Please, help me out of this problem!

  Well hosting Cloud Oracle ADF applications is for the ADF * 11.1.1-then you will not be able to deploy an application developed with * 11.1.2 thereon.
  If you don't want to revert to the version support for JDeveloper, I suggest that you look in the other accommodation options.
  For example: http://multikoop.blogspot.de/2012/09/adf-essentials-in-redhat-cloud.html

• I need a phone number for the customer service to solve the problems of renew

  Phone number for customer service

  Hi photofourjoy,

  Welcome to the Adobe Forum,

  I understand you want to re activate the purchased CC August 20, 2013.

  Please contact our support on your application team at http://adobe.ly/yxj0t6.

  By working directly with our support team, we can verify your account and review its details.

  You can also manage your membership and review payments | Creating cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative - cloud.html. & update the billing details once more to Re activate.

  Kind regards

  Baudier

• Do not trust iCloud re. recovery (or Apple customer service)

  Hi all, just to share my story in case it helps - that is, to convince someone to create their own backup of data iCloud, or use a different service altogether (Dropbox).

  I created my own folders in iCloud via Finder & used this system for 9 months, between 2 computers & 2 iOS devices, without problem.

  Creating space on my iPhone and try to remove space elusive 'Documents & data' pigs shown there in iTunes, it seems to me you remove these user created folders to iCloud.  (Summer with only one right to: I did not delete files or individual files)

  I haven't checked iCloud until 3 days later, and the records have simply disappeared.  They were not recoverable by me (on iCloud > advanced > retrieve), nor, apparently, by Apple.

  First customer service person simply said they were gone, we cannot do anything.

  After climbing, the next two seemed to try to help by creating an interface with engineering, but always the same answer, even after providing the names of the missing folders and files, etc.   It felt a bit like Good Cop / Bad Cop.  I never had the feeling that the genie has really want to try to understand and solve this problem.

  Last 2 customer care people were abrupt and unnecessary.

  I asked for the data to retrieve, but also for an explanation of how this could happen, so that I can be comfortable with the system again.  They were very short, in the sense of "it is what it is, user attention, do not rely on iCloud to recover files, create your own backups.

  I don't mean to abdicate the responsibility to create my own backups, but their lack of ability to retrieve these files, 4 days later, and their lack of ability and willingness to understand what happened and explain how to avoid what is happening once again, were very off-putting.

  I was a big fan of Apple for more than a decade, but with this kind of service, with new versions of the applications actually losing features, etcetera, I look around other options.  This isn't the same Apple that I started with.  It's a shame.

  Wish you all the best experiences!

  Backup of your data is your decision, not Apple, not backup this is stupid.

• A6000 - anyone with a load of a6000, communication, customer service issue?

  My a6000 bought late in October 2015. There are a few bodies around and several batteries so the port micro-USB or cord used maybe 3 or 4 times. The kit was removed for the second time since my purchase when planning for a period of time. A small software update was in order. The unit would not connect to what anyone, nor make light for the load of come on.

  It was decided that I would contact the support of text that I couldn't use the phone. They were unable to process my application for a new cord of text / live chat. Am online somewhere else for telephone conversations with support to acquire a micro usb cable. My mind began to stir as if all goes well, we could imagine.

  During the convesation with telephone support I clearly state, that the question does not need to support the problem is isolated as I have several Sony products. Please, just send a micro USB cord the cord has been used only a few times and none no longer works. Then I heard, "which is not covered by the warranty." This is the case. (Laugh while wondering where a missing Sony since I bought my first Walkman) Everything in the kit is covered (the fact is in black and white) as time passes and then told me to prove when I bought the camera. My immediate exclamation has been that it has been made a month before I bought it (keep in mind this salesperson already knows my family name and that the product is registered and where it was purchased)

  Now here we have that I am connected to a database of the conversation disappointed by Sony. I am told that I will get my cord once they get a copy of the invoice. (the product is Sony - the serial number must be placed on the record of the manufacturing date) I can't wait to see how, "send me yours and I'll send you my own experience will.»

  I'll keep this simple it seems that I'm dragged in the mud to replace a defective micro USB cord? Of course, which is the backbone of the loading unit and communication (if you're a basic user)? Sony expressly warns not to implement a cord that is not come with the kit so why the first question of the customer service would be, "have you tried another cord after I carefully explained other cords are not recommended.

  Still awaiting a response to an email sent to the customer service almost 2 days ago...

  My last post was filed in a compromised box of a language that I don't speak...

  It could get better and better. Stay tuned.

  AWAKENING OF SONY

  The cable works.

• So, what does take to get a Sandisk customer service?

  I write here out of pure frustration, and Yes, I'm evacuation.

  6 days ago, I had a 480 GB Ultra II failure.  After a days worth of troubleshooting, all results pointing to the unit, otherwise, I presented a request of RMA to Sandisk (drive purchased 30 November 2015, so it's certainly under warranty).

  For the last 5 days, he has been nothing else but behind the emails, asking for answers and information that were all in the original application of the RMA.   So what - this with Sandisk!  Play this stupid game of email tag, hoping that someone will feel frustrated and give up on a warranty issue, rather that issue the RMA and substitute an SSD has failed?

  It was my first foray in to buy or use a Sandisk SSD (all other SSD I own are Samsung or Intel... in fact this Ultra II is the SSD I just never had that failed), and the customer service horrible I got so lean toward never own another product Sandisk.

  Is there a "trick" to get a replacement with Sandisk unit... I have never had this kind customer terrible service and support with any RMA, any other company.

  Hello MTBlades,

  I spoke with the SanDisk RMA team today and your replacement will be available today with UPS 2 days delivery. You will receive tracking information once the product is delivered.

  The Forum Admin

  slotmonsta

• Catastrophic customer service, Pavilion dv7 laptop STILL not repaired, shuts down randomly

  I've had a Pavilion dv7-6c95dx for over 6 months now and 1 week after I bought it, the laptop began to stop randomly. Firstly that it happened sometimes, usually once a week. When this problem occurred, I had to open the Task Manager, as well as SpeedFan and Manager tasks showed that everything worked well minus 50% of their capacity and SpeedFan has indicated that all systems (HARD drive, processor, motherboard) were running at 50 degrees Celsius (when I talked with a representative from HP on the phone, they told me that their products are supposed to operate at the maximum temperature is 90 degrees Celsius). I assumed it was a small issue, and, after a few months, to see if Windows 7 because of the problem, I installed Ubuntu (Linux). The same problem. I then reinstalled Windows 7, Ubuntu and even threw in a copy of Windows 8 for good measure and the same problem kept happening, but now it would be up to 4 TIMES a DAY. It would be closed (meaning that just go to a black screen, with the familiar sound of hard-stop which makes the fan) usually when I'm either: play a video game, who does not use a lot of RAM or CPU at all and is not graphic, or watch a YouTube video, usually HD and full screen. I'd hear the fan starts pumping a little (I knew it could get loud if necessary, but it's never told fort) and usually after a minute or two, he would have hard stop and then restart itself. So after 3 months of daily irritations, I decided to take my laptop to Geek Squad in the best buy, the store where I bought the unit. Geek Squad was no help: I sent the unit in 4 TIMES and first they said that the problem was "A defective HDD," they replaced, without success, and the other 3 times, they could not reproduce the problem, so that was the MONTH wholly wasted and worn out waiting for my computer back. I then asked to call HP, in the store, because when I called HP, I was not able to get a straight answer and HP, after AN HOUR of talking on the phone in the store, with a Geek Squad Manager, has reluctantly agreed to send me a box to pack up my computer and send it to HP service center. I received a call from HP after the computer and surprise, surprise, they could not reproduce the problem either! I asked about a policy of lemon no., and they said they didn't know what to do to that, of course, continue to send the laptop. When I got my laptop, I also got an email from HP asking me to rate my experience, and after I gave them the low ratings consistenly, so only I was able to speak to a case under the name of Kevin E Manager. He told me that I have to send the laptop in for "more extensive testing" (I'm not sure what this means, should not run them not testing the most extensive possible THE FIRST TIME AROUND)?) and when I asked about the policy of lemon no., he said after I send it, they will look at "other options." This time, the heat sink has been replaced, because for some reason, the laptop was running at 90 degrees Celsius, (which never happened in all my time to possess, to the best of my knowledge) but, of course, they were unable to reproduce the original problem. When I got my laptop, there was still the problem. When I called HP back, Kevin told me that at this point, they may send a representative to my home. 15 minutes before the arrival of the local representative, the closed laptop. I was relieved, because I thought it meant that I could reproduce the problem and show him. However, after waiting for an hour, with more applications running that generally required to shut down the computer, he WORKS PERFECTLY. As a matter of fact, the representative took the home unit for 3 days, and it worked perfectly. When she returned, of course, could do nothing about it. This device has been repaired 7 times now, and it is a shame. Kevin called me today ' today - in fact, it was after 1 week of waiting for a response from "24 to 48 hours." Moreover, off the 8 times that Kevin has promised to follow with me, it was only once I received a call during the response time promised 24-48 hours-another 7 times, it's me calling to him.

  Needless to say, I am extremely disappointed by the products and the HP customer service and would certainly not bought this device from them if I had known that I have would have been treated this way.

  Hello ImUnhappyWithHP,

  I will forward this thread to appropriate to review team. Someone must be in contact with you shortly regarding your question.

  Contact will be through the forums private message feature. You can check your private messages by clicking on the icon of the little envelope next to your name in the upper right corner, once you have connected.

• How to call a custom service Oracle11g UCM in Java to another component code custom?

  I have two Oracle UCM UCMComponent1 and UCMComponent2 components. UCMComponent1 has several custom services. My requirement is that I want to call UCMComponent1 service customized in the java method UCMComponent2.

  Anyone have an idea how I can do this service personalized in the Java method call? I know how to call the existing service of the Complutense University of MADRID in Java method.

  Thank you!

  No difference to call a standard service.  Apply the same methodology.  Provide the parameters expected for the service and call it.

• Apps not to open, first block, horrible customer service!

  I've recently updated to the latest version of creative suite applications first (15.3) is not open most of the time, when he does, it locks. I tried to restart the computer, and it will not be closed because the first is always open. I have to force a stop down. After that the effect does not open, or position. When I called customer service, I was treated rudely by the officer because I did not understand his Indian accent. I am really not happy with Adobe. I have not been able to get the work done and without any help from Adobe.

  I've uninstalled and reinstalled without success. Can someone offer advice? Thank you!

  Frustrated!

  Hi ChrisSchwartz,

  Please refer to this thread: Premiere Pro is unable to access your Preferences file. (Should work in the same way for hearing)

  Thank you

  Regalo

• Customer service WARNING Adobe Stock.

  Someone had a bit of luck with the Stock of Adobe customer service.  I never had those frustrating discussions with after-sales service.  I thought that my cable provider was bad, but Adobe takes Customer Service SAID to a new level.  This will make a great Blogg for dissatisfied customers.

  After trying to cancel the Stock of Adobe online, as it tells you to do, he said I had to pay for the last 12 months, is not the free trial of s, I didn't want to pay the annual dues and so was one of the options that he said I could take a two month free.  I thought that much, I can now communicate with the service the customer and get cancelled service... BAD... DO NOT TAKE THIS OPTION, IT OF A TRAP!

  After constantly trying to explain to people in chat one after another in line, we me constantly that I would have an answer in 3 days, seems Adobe tell us delays are set in stone, do not apply to their own staff.  The first time I contacted them on May 19, I was told was to be arbitrated 'senior team level' and ' Sanjay: this is ID for reference 0218704304 case.»  Sanjay: you will receive a response within 2-3 business days. " ... waited... waited... waited some more... then wasted most of my time by contacting again on May 26... (if my calculations are correct, it is more than 3 days, and I thought they'd contact me... wonder how long it would have been if I had simply not contacted them)... After repeated again once the problem and the problem I've had with cancellation which I'm sure was within 30 days... so I ' Shankar: I've also personally will follow this case now to the end and get back to you within 24 to 48 hours "... waited... waited... waited some more... then wasted more of my time by contacting again on 8 June and after asking again for it can be cancelled... next billing would be taken on June 26... ." Sarath Kumar: I just suggested that an e-mail was sent to the concerned team already and you will get a response on this within 24 hours. » ..... Just suggested... whatever that means, that he was never sent to hope I'd go... FINALLY, AN EMAIL FROM ADOBE... 10 June... Hmmm still not 24 hours, looks all broken so promise far... response... ." Clive, we are sorry to inform you that you have accepted the 02 month credit to continue the annual commitment, where our team refused your request to cancel the subscription without cancellation fee. » .. .Yep person reads any of my emails or discussions, the only reason why I took that was so I could cancel, pointed out that I've never used the product since before trying to cancel... why I would extend for 12 months to never use a product! The email said... good-bye your case history or to reopen the case, connect to the Adobe Support Portal online. .... Ah yes there you go given inaccurate information again... sounds good... click on the link... .no option to reopen a case!!  Why the mean if it isn't true... ALSO at the bottom of the email is "for a list of support phone numbers, please visit our Contact Page."... ". Click on the link... NO PHONE NUMBER!... Why put it if it's not true!  Sounds just right!  Once again... the customer service...

  12 June... After going through explaining once again... I should just have written and cut and pasted it... they say ' Valapureddygari: I saw climbed case has already been closed since our team refused your request to cancel the subscription without cancellation fee. " .... the third line of this transcription I say... "I want that reopening...". "... so he said in the mail that I can reopen the file, just click on the link, now they say it's closed... so they go to their supervisor and low off the coast and this is... I should have been a middle...

  Valapureddygari: I certainly understand your concern, and it would have been the same if I were in your shoes. However, I'll have the case scope within our senior team to check and fix the problem for you.

  Valapureddygari: Please be informed that you will get the confirmation email within 2-3 working days of our senior team.

  Something different... they say that they will load for me... 3 days, that's ok... I have until 24 June, before I was charged a month... I wait... and wait... 17 June... .contact them after not getting is not a response in 3 days... ' Mahesh Okay I see that your case is in progress, please wait for 2-3 days... ". how... why... how they have a value of $10billion I don't know... oh yes I get everyone to subscribe, then make it impossible to cancel... I ask for $147 it is a service I want to use and have never since the trial period be waived...

  So I wait... and wait... no answer... no answer... now, it's June 23 and I cancel the subscription and pay $147 fresh cancellation otherwise I will be charged a full month and be out of Pocket by 50% from a month if I don't and he continues by dragging... and I contact them again... this time they say... Manu: I see that your case # 0218894647 is back and then there is a request sent to the relevant team to check the exception, you will get the answer within 24 to 48 hours. Once again... Manu: Clive, the case had come up on the same word, but it has been re-climbing to the team of top-level for refund exception, once the top-level team will check, they will reply you by e-mail.

  All they would have to do is send in time, they say... and tell me what's going on... If you say only 2 or 3 days... email within 2-3 days... It is not difficult...

  But here I am now almost 2 months on and get no where... no one read the information and no one seems interested... I paid cancellation fees... see if I get it refunded... What's the bet on a response saying... ." We were going to cancel your service, but it seems that you already have, we're sorry to have lost you as a customer, we hope you will join us soon... »

  I asked a customer email or contact with a feeder Services number and was denied... I think that I've been reasonable and more understanding, but seems that gets you no where...

  So I hope you read this and be warned... . NOT to TRY ANY ADOBE PRODUCT TRIAL... seems they say nothing of what they're saying...

  Let me know if you have the best advice.

  Sorry to hear that you had a frustrating experience.  This issue will be resolved with the teams concerned to ensure that any follow-up occurs as scheduled.

  A refund for early cancellation fee has been processed and you should receive this within 3-5 working days.

  Kind regards

  Bev

• France / Customer Service / &lt; deleted by the moderator &gt; does not work

  Hello

  Client of I want to contact the service pay an Adobe Creative product subscription question.

  Indeed, only the country 'United States' appears on the subscription page, under the heading "billing" and cannot be changed, except to call the 800-585-0774.

  Alternatively, this one does not work.

  Have other people encountered this problem? and found a solution?

  Thank you pour your "lights"!

  Agnes

  Contact support using cat - for the link below click the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )