ORC with CLI Analyzer 2.1 login problems

Is anyone else having issues to be able to connect to your OCC account via the CLI parser?

I can access my ORC account via a web browser very well, but when I try to submit my output of the command to the CLI, the CCO login Analyzer analysis fails.  My proxy logs and tests all indicate that connections to the...

  • cloudsso. Cisco.com
  • SSO. Cisco.com
  • API. Cisco.com
  • cway. Cisco.com

.. .are allowed.  The logs show that the CLI parser contacted cway.cisco.com then nothing afterwards.  The CLI parser shows error "there was a connection error. Check your user name and password and try again. »

Thoughts?

Mark, Michael,

In addition to the changes to your proxy you have also updated the proxy settings in the settings tab in the CLI parser?

After making the changes you need to restart the application as well.

Thank you

John

Tags: Cisco Tools

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