OS from Smartphones blackBerry update from 7.0 to 7.1

I have a bold 9790 running an OS 7.0. in checking for updates, through the OTA or Desktop Manager I get a message that no update is available.

I downloaded the OS7.1 version associated with my website fromBlackberry to network directly. I did the install but nothing happened, I followed some recommendations found on various forums such as to delete the Vendor.xml file and launch the application loader, even when nothing happened.

Would appreciate any help to complete the update.

Thank you

Hello and welcome to the community!

Maybe it's that you're almost do everything correctly... first of all, some background.

The ability of automated processes (both on the device and the desktop software/website) update is based on the code of VendorID on the device which is placed in the material during the manufacturing process (and can never be changed). This code corresponds to only one carrier in the world and without the substitution of automated processes, only those carriers of OS packages are available to you. So if your BB is already run that this carrier is supported, automated processes nothing you offer.

But you can use other packages of OS of carriers - via the PC and the SELLER. Deleting XML thing. But what I think is that you deleted only one SUPPLIER. XML file on the OS packages later, there are two of them, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

Good luck and let us know!

Tags: BlackBerry Smartphones

Similar Questions

  • OS from Smartphones blackBerry update disaster

    Simply, I can't believe the amount of aggravation BB blithely inflicted on users by giving us a service of automatic update that, without warning, remove applications and destroys the data.  I highly dependent on my BB Tour 9630 and am deeply upset by the abuse, I have suffered in the past 18 hours.  I use Blackberry smartphones for several years and have found them extremely valuable.  But this episode will definitely encourage me to explore other options.  How could BB, you do this?

    I'm not a mac user, and I seemed to have easily on this in your posts.  I'm not familiar with the function of automatic update in Mac Desktop Manager.  DM for Mac is pretty new, so there may be bugs in this system.  Just make sure that Desktop Manager does not work on the side Mac and, Yes, use Parallels to run the application loader.  There's a Loader.exe file usually located in c:\program files\common search in motion\apploader who will do that for you if you can find it in your Windows environment.  Loader.exe ignores all the extra stuff from Desktop Manager and takes you right to the OS loading screen. I use it for all operating system updates.   If you can't find it Application Loader in the DM will work well.

    When you get your apps back, just return to the DM in Mac and restore your backup data file.

  • Smartphones blackBerry update with At & t sim T-mobile phone

    I have a unlocked T-Mobile Blackberry Bold 9900 that needs put at software level however, I unlocked my phone and switch to the AT & T. Which leaves me with the question of the operating system... can I select T-Mobile or AT & T when I reload my OS with a sim card from AT & T on an unlocked T-Mobile phone?

    nativescorpion wrote:
    Select T-Mobile or AT & T when I reload my OS with a sim card from AT & T on an unlocked T-Mobile phone?

    You choose this when?

    It is not really important. Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model.

  • BlackBerry Smartphones Blackberry update

    I saw the buzz on the new update, but when I go into Advanced Options, Wireless Upgrade the phone says that no upgrade is available.  I'm on 4.7.0.75.  I don't want to force an upgrade, unless there are benefits and I wouldn't lose all my custom apps and settings, as noted some of the messages.

    Can someone please help direct me on to wait for official news from our friends at Verizon or?

    Thank you!

    There is NO official update, so you won't find it on VZW or normal and routine upgrade of roads.

    This is a beta OS leak.

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

    I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

    It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

    During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

    Thanks to you all I'm waiting for your helpful solution.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Display of emails from Smartphones blackBerry as 'read '.

    I have a curve 8330 with Telus.

    I have a yahoo mail acct linked to my BBerry.

    Lately all my emails appear as "Read" (on the two BBerry & Yahoo mail) shortly after receiving them.

    I did not any changes recently to account for this. This isn't a huge problem, just irritating as... well you get the point

    Any suggestions?

    Hi and welcome to the Forums!

    Yes it's a little annoying feature of Yahoo. Here's a knockout who explains how you can deal with it:

    • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

    I hope that it contains something useful

    Good luck and let us know

  • Configuration of email from lack of Smartphones blackBerry for personal account

    I'm having a very disappointing time with my new Blackberry 9700 I could really use help with it please.

    Following the installation wizard, I arrived to the e-mail configuration. The ONLY option is to enter an address associated with an Enterprise Server. There is no option to choose my Gmail account.

    After this step, I was hoping to find an alternative to get where I needed to be, but does not (at least none that I could find). Then I tried to upgrade my device software, which I did. So I am now under v5.0.0.405. Still no icon for the configuration of email in the settings window.

    I even tried to install Google Sync, but there is no hanging at "first login".

    I was really hoping it would be a lot easier than what I've heard great things about BB. I come from a Windows Mobile, so eager to get this resolved.

    Any help is appreciated more. Thank you.

    Try this page of Configuration of the Smartphone BlackBerry and select your provider of Blackberry BTW you did subscribe to the right cell provider's Blackberry plan?

  • BlackBerry Smartphones Blackberry Priv bricks during update MM

    Hello everyone,

    As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

    As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

    I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

    Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

    Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

    Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

    So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

    Thanks in advance.

    OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

    In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

    -Low volume + button.

    -High volume + button.

    -All buttons pressed at the same time.

    But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

    The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

    Thanks to all the members of the BB community and have a nice day!

  • BlackBerry Smartphones no update is available for Curve 9360

    Hello, Im from India, I have a curve 9360 who currently heads the 7.0 version, I want to update 7.1 I checked via the BB of windows platform software, but it says "no update is avilabe" Please help me... Send me your replay valueable to my e-mail "[personal information deleted]."

    Hello and welcome to the community!

    Based on your description, I can only imagine that you tried only the automatic methods of obtaining an updated operating system. These methods are controlled by your operator, no BB, as to what is available to you. If, for example, BB was released at the level of the OS you want, but your carrier delays in approval, then you will be offered through these automatic methods. Fortunately, there are tricks to circumvent this (assuming that some other carrier comes to present the OS level you want, of course). The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Software Update

    Hai everybody, I'm new as a BlackBerry user. I tried to update my BB of smartphone and pop up see the message your BlackBerry is up to date. But I I have found a new version came out with my site Web de BlackBerry operator.

    Should I stay with the current version or upgrade to the new version?

    Hello and welcome to the community!

    Only you can decide what you should and shouldn't do. As a general rule, it is good to update the operating system more recent available because this would have features, fixes and features not in older versions. If the OTA update does not offer you anything, then you can force it via PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphone app update questions / BB curve 9360 Apollo

    Hello, Im new to this forum and Id like some help with my new BB

    Here's the thing, I'd like updating my OS to a version more recent version is 7.0 Bundle 1680 (v7.0.0.353) and
    When I try to update BB desktop app, it's say there isn't any new available worm.

    So I see there are diff version available, but I'm not sure to install for example BONES (v7.1.0.912) T-mobile, OS of Bluegrass Cellular and O2 UK 7.1.0.861 release 7.1.0.821 (Bundle 2301)

    What is the best for my phone?

    And my phone is unlocked, I need to unlock it again if I update the OS?

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Jc18able wrote:

    And my phone is unlocked, I need to unlock it again if I update the OS?

    Nope... once a device is unlocked to the carrier, only the plant BB can (legally) re - lock.

    Good luck and let us know!

  • Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

    I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

    Hello!

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphone blackBerry 8800 to 4.5 update

    Hello

    I have a unlocked dated 8800, which has been used in Australia (Telstra). I bought with me in Malawi and put in a SIM Airtel and Subscriber to BB here. Device current s/w is 4.2, and I'm moving to 4.5, but via the website (BB), I get "no updates available". With the help of a freshly downloaded BB Desktop Software, he said a 4.5 Bundle is available, but just after the opening, I get "there was an error in updating your software. Please try again ".

    Can someone help me?

    Thank you

    Hello and welcome to the community!

    You should try the manual method... from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry Curve 9220 - ERROR - afret 7.1 update latest OS

    The OS current Smartphone blackBerry 9220 installed is 7.1 Bundle 1137 (v7.1.0.337, platform 9.50.0.28).  I wanted to update through Blackberry Desktop Software the last beam 7.1 2102 (the version I think is v7.1.0746) (not sure if this correct). After that, my smarthone displays "ERROR 507",

    Then again, I'm getting off 7.1 Bundle 1137, my phone works again...

    I tried again to be updated for the latest OS (the one who recommends the Desktop Manager), after long hours of waiting, my phone ERROR 102 poster... then I downgrade again to the lower version, which is 7.1 Bundle 1137, PLEASE HELP me HOW AM I going TO update MY OS to THE LATEST VERSION OF 7.1 BUNDLE 2102...

    Error 507 means that the device doesn't detect any operating system installed on the device.

    See the link below to download it and follow these simple instructions.

    First find your operator and the system operating file that you want to use.
    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

    VIA | JSanders

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  • Software of blackBerry Smartphones - frozen update

    Hello

    I use the 9860 Torch on Vodafone

    Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

    It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

    Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

    have you tried to remove the battery and put it again but it always freezes at the same point

    Thank you

    Hello and welcome to the community!

    (Credit JSanders)

    There are two methods for recovering for you to try:

    Method 1:

    • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
    • You will get three options: try again, update or cancel; Click Refresh.
    • Once, it is at the stage of initialization of 'pocket', insert the battery.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second method:

    • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

    Good luck and let us know!

Maybe you are looking for