OS from Smartphones blackBerry upgrade question

Similar Questions

• Internet from Smartphones blackBerry stuck on BB Bold

  Hello world

  Last year, I left the company that I worked and they gave me a spare BB "BOLD". They used to have a BED server until 2013, and that's they had a few blackberrys as spare part.
  I use this phone so far, but after I did a hard reset I could no longer surf the Internet or add email accounts. It seems that the old BES server that they no longer have blocking somehow my phone.
  I tried to contact the guys from my old job and they said that the BES server is not in operation for 2013 and that they can't do something...

  Is there a solution for me please? How to break the link to an old Server BES completely and use MY phone as usual?

  Thank you very much
  Roger.

  Hi @ROGERIOPCF

  Looks like there may be a policy on the camera.

  Can you see the following blog post and let me know if this can help?

  How to remove an obsolete IT policy from a BlackBerry smartphone which has been activated on a BlackBerry...

• Emails from Smartphones blackBerry, pines, text messages disappears from the device

  Hello

  The TEXT from emails, pine, keep disappearing from Bold 9900. Device is connected to a BES server. Device has been replaced and account re-created on the server but still happening. No idea why and how to solve the problem?

  THX

  Hello and welcome to the community!

  Since you're on BES, you really should work with your BES admin... they have a lot of things and it is possible that they apply an expiration that you aren't aware of the control.

  Otherwise, here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Good luck!

• Missing message from Smartphones blackBerry & Call History

  Without changing options, my BB has decided that he does not want to keep any sort of history of email, SMS or calls.  I checked the General options and I have it set to keep Messages: Forever.

  He does everything first Wednesday night and once again last night.  Any ideas?  Thank you.

  You are facing constraints of memory in your device. Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  Call logs and SMS disappear when the BlackBerry smartphone is low on memory

  E-mail messages are removed from the BlackBerry device

• Display of emails from Smartphones blackBerry as 'read '.

  I have a curve 8330 with Telus.

  I have a yahoo mail acct linked to my BBerry.

  Lately all my emails appear as "Read" (on the two BBerry & Yahoo mail) shortly after receiving them.

  I did not any changes recently to account for this. This isn't a huge problem, just irritating as... well you get the point

  Any suggestions?

  Hi and welcome to the Forums!

  Yes it's a little annoying feature of Yahoo. Here's a knockout who explains how you can deal with it:

  • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

  I hope that it contains something useful

  Good luck and let us know

• Setting up of Smartphones blackBerry email questions

  Hello everyone I don't seem to be able to set up my email on my new torch

  Configuration of e-mail asked me my username so I put my email address and my password for connection, but my torch says just "the user name is not valid. A user name must be at least 4 characters. "my Email add is long 27 tank?

  Help, please

  Rich

  Call 150 and take options to have problems with your phone. If you are calling from your blackberry, you will be automatically redirected to blackberry teams, of which I am part. Someone you talk willingly to sort this out for you.

  Most problems do not hesitate to ask

• Gel Smartphones blackBerry upgrade 7.0, 7.1

  The phone has started to move from 7.0 to 7.1 by the same device, not connected to the desktop, it freezes and when it reboot again to backup page, what can I do?

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck!

• Smartphones blackBerry upgrade handheld software 4.6.0.180

  I got the worm 5.0.1 office software installed on the PC.  He searched and found the upgrade to the NVA Handheld software 4.6.0.180 for me, which is great.  We currently use 4.6.0.174

  I was all but ready to let er rip, when I read the warning - I would need to reactivate my device wireless in order for my email and Associates BB apps to work correctly.

  I'm not a computer ID-10-T user, but I'm pretty new in the world of BB...

  That includes there, and should I just use the option 'Wireless Upgrade' on the BB itself?

  Hello!

  Sorry we missed your post...

  Never, I suggest the OTA update... too many questions can ensue. On the contrary, DL the package update and use DTM for backup and then update your BB. Then you have the backup to restore (and it can do this automatically during the process).

  I have no idea if your operator has any special reactivation sequence (ASBL, it is * 228 Option 1, and then to new w/Option 2). But, if you can make/receive calls and access your voicemail after the update, then you probably are enabled on your great business network. So, here are the following sequence of events:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• Torch Smartphone blackBerry Bold questions

  Hi, I picked up a BB Bold 9900 after having a nightmare of a week with my BB Torch that I had been used for more than a year.  I have the following problems with my two phones:

  Phone NEW-BB Bold 9900:

  Despite transfer all my contacts from the torch to the "BOLD", many contacts are missing from my contacts list in the "BOLD".  Why is this?  These are still visible in my flashlight.  Therefore, it is absolutely useless for me to buy a BB if it is even impossible to recover my entire contact list.  Quite frustrating!

  FORMER telephone - BB Torch 9800:

  (1) touch screen, red touchbutton and keyboard are dysfunctional.

  (2) in spite of the withdrawal of the SIM card, the 'search box' on the home page seems to be hitting hlhlhlhlhlhlhlhlhlhlhlhlhlhlhlhlhlhlhlhl... automatically WITHOUT ANY CONTRIBUTION whatsoever! (goose bumps!)

  (3) BB Desktop Software version is updated according to the update link.  Says the ad Office device using the latest version.  So not the possibility of an upgrade.

  How can I solve the problems with the two above devices? Help, please!

  With you your old phone, connection to BlackBerry Protect with your BlackBerry ID and do a data backup.  If you do not have BlackBerry Protect installed on your old phone, take the time now to do.  You can find Protect www.blackberry.com/protect from the browser of your phone visit BlackBerry App World.

  Then, once your backup is complete, remove the battery from your old phone while it is turned on and with the SIM card still in it.  Replace the battery a few seconds later.

  Now, remove your SIM card from your old phone and put in to the new.  Turn on your new phone and the connection once more to protect (the connection can be found using the link above).  He will see that you have changed phones and will ask you if you want to associate your new phone with Protect.  The answer is Yes.  When it is connected to the Protect, look for the icon Restore From A Backup File and select the backup file that you just created.  Load on your new phone, make sure he restored correctly, then you can remove your old phone of protection if you want.

  It's the best way I know to deal with the situation.  Give it a try and post back with your results.

• OS from Smartphones blackBerry torch 9850 7.1.0.580 not updated.

  Hello, just download the last sprint update for my flashlight from the swdowload website and installed on the PC. When iconnect my camera it does not detect the update of the new facility of 7.1.0.580. I am currently using 7.1.0.402 which is a leaked version. I use the desktop blackberry 7.0 software

  Hello

  You did not, so I can't tell if you are a Sprint customer or not... or, more specifically, whether or not the VendorID of your BB is Sprint. But, this OS package comes from one carrier other than the carrier that your BB was built, on your PC, and then remove all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  In addition, make sure that you just installed, on your PC, a packet of BB OS... with more than one installed on your PC can sometimes cause problems.

  Alternatively, you can bypass the Desktop software and proceed directly to Loader... from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. As stated above, if this OS package comes from one carrier other carrier for which your BB was built, then remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  Good luck and let us know!

• Emails from Smartphones blackBerry, call logs and BlackBerry Messenger messages deleted

  Almost exactly 2 years from the date that I had my BlackBerry Curve 8300, my emails, call logs and messages from BlackBerry Messenger guard deleted without notice.  The BlackBerry then hold until I have the battery and I connect again. Can anyone help me idetify the problem and how can I solve this problem?

  HI and welcome to the Forums!

  Wow - 2 years without problem on a computing device! A record! Excellent! Here are a few kilobytes that may be useful:

  KB14213 Call logs, SMS text and email messages are deleted on the BlackBerry smartphone

  KB14320 How to maximize space and power battery life on the BlackBerry smartphone

  KB15345 How to qualify for low-memory situations on the BlackBerry smartphone

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/116396-managing-your-BB-memory-lost-CA...

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/112029-losing-call-logs-SMS-emails-opt...

  I hope that something it will be useful.

  Good luck!

• Smartphones blackBerry Strange question... Help please :)

  Hello everyone, I am Ozzy, and this is my first post (I think?) on the support forums. I hope you're all well on this cold day today.

  I was hoping you could offer me help on issue of ths that I'll explain in details.

  Info on the device
  I have a Bold 9700. Device is unlocked and I use it on Tmobile.

  Apps - I just last night installed CF Google and Google. I removed Score Mobile earlier and am now remove scoremobile fc to see if it wil solve my problem.

  File before and after a battery to remove/replace. (Go to settings, then Options then status):
  I have 43.8 MB free space left (Woohoo!, I managed to find a lot of free space since OS6 installed 2 months ago now, have not had problems surrounding this OS install )

  A battery pull fix your problem?
  Nope - I did several battery grips without my question being fixed. Im making a new one because I deleted an application.

  Installed apps and their version if possible. (Go to settings, then Options, then applications):
  Once if necessary

  BT device model/version (you have to look at the BT device):
  ????

  Well, until this morning, 08:32 my device connected to the internet totally don't fine - no problems.

  Now, I can not connect at all! I tried a BBM ping and test the message to a friend, I sent my service books, made 6 or 7 battery pulls and uninstalled apps that I installed last night. Despite all this my phone doesn't let me connect to the internet.

  Twitter says "loading...". "because I have messages from refereshed, Opera Mini is not connect and my native browser is not connect either! The service books that I resent have not come back to me again?

  I got a free internet for totally centuries now, this could be the problem? . Would Tmobile took my free internet? It was working fine this morning, but . Voice calls seem to work fine (although I have no credit to make calls, the Lady at tmobile voice connects and sounds good).

  Also I dropped my phone too, but only from the bed to the floor (and not a high level on the floor).

  Any advice? I feel lost without my BB operating . It's a part of me why are not the service books

  HIE Ozzy, it comes to your first post in fact unless you have a different user profile. About your problem, a thing of interest that I see if the fact that you were able to surf the internet for free for ages. BlackBerry services are paid for about US$ 10 per month. Maybe you were lucky and now the deficit has been filled. Then, contact your service provider and ask your BIS account status, maybe they will give you an answer, or else you can start paying for the data service on a monthly basis to the access service.

• OS from Smartphones blackBerry update disaster

  Simply, I can't believe the amount of aggravation BB blithely inflicted on users by giving us a service of automatic update that, without warning, remove applications and destroys the data.  I highly dependent on my BB Tour 9630 and am deeply upset by the abuse, I have suffered in the past 18 hours.  I use Blackberry smartphones for several years and have found them extremely valuable.  But this episode will definitely encourage me to explore other options.  How could BB, you do this?

  I'm not a mac user, and I seemed to have easily on this in your posts.  I'm not familiar with the function of automatic update in Mac Desktop Manager.  DM for Mac is pretty new, so there may be bugs in this system.  Just make sure that Desktop Manager does not work on the side Mac and, Yes, use Parallels to run the application loader.  There's a Loader.exe file usually located in c:\program files\common search in motion\apploader who will do that for you if you can find it in your Windows environment.  Loader.exe ignores all the extra stuff from Desktop Manager and takes you right to the OS loading screen. I use it for all operating system updates.   If you can't find it Application Loader in the DM will work well.

  When you get your apps back, just return to the DM in Mac and restore your backup data file.

• Message from Smartphones blackBerry of RIM for the owners of Blackberry messenger

  I received a forwarded BBM message to a couple of my friends today saying this:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your list of contacts in a way to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveuser

  Is there any truth to this? I checked the link to Blackberry and got a message saying that the page was not found.

  My favorite is the technical term that they use "very comprehensive."

  It is indeed a hoax.

  A hoax message circulating on BlackBerry Messenger (BBM) asks users to message BBM to their contacts in order to maintain the BBM service and claims to have been sent originally by Research In Motion (RIM).

  Be assured that this BBM message did not come from the RIM and that it does not affect the security of BlackBerry smartphones. It is simply a string of hoax message. Unfortunately, many social networking applications in the face of this scenario, according to which no message, including a hoax message, can be transmitted to a user of one of their contacts. We recommend that users simply ignore the message and do not convey.

  English version of the broadcast message illegitimate:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your contact list in order to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveusers

  Spanish version of illegitimate dissemination message:

  Hola, reciban a cordial saludo to leave Research In motion the marca BlackBerry owners. Este message are para informarle as nuetros servidores han estado lately muy llenos, asi as porfavor requerimos su ayuda para improve este problema. Por lo tanto we need than este reenvieen message a toda su lista of contacts para asi poder los activos BlackBerry Messenger users see, lo contrario no enviar este message a toda su lista of contacts, su BlackBerry Messenger staying como inactivo having como consequencia the lost of all known contacts.

  Disculpen las molestias, pero're asi unica manera resolver este problema grave. Honestly Research In Motion. For more information visit: www.blackberry.com

• Emails from Smartphones blackBerry does not come to my blackberry

  Hi I really need help my blackberry together, will not get the emails, the curve did not have an email to him, and this time, from December 14, 10:00

  How to fix please someone!

  Did you call your service provider?

  You have BlackBerry data services provider?

  You can try these things below, but the two questions above are essential.

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.