OSX Update 10.11.3 iMacs causes gray screen of death Mid 2011
Hello everyone,
I'm new to the forums of apple, so I don't know exactly if it was to go to the right place. This isn't any question that it's a PUBLIC service announcement.
Basically, a summary of my post is that OSX update 10.11.3 causes both 27 "& 21.5" mid 2011 iMacs is not start properly. After the update installs and the iMac restarts, the startup sequence seems fine, showing the Apple logo, then the progress bar. However, when you expect your login screen to appear, instead you are greeted with a dark gray screen and movable mouse... and he the system is still a little sensitive. If you press the keys on the keyboard you hear the sound of "bum" as if you had to press a key when you weren't supposed to, and if you press the power button (do not want) the system will switch to standby (and wakes up if you press it again). So this isn't really frozen, it's just nice... it.
Puzzled, I went to Google, hoping to find someone with a similar problem. I have not found much. I found some people with similar problems (gray screen is a bit more general), but I have found others with 27 "mid 2011 iMacs have this problem (links below :))
Cannot install the update of El Capitan 10.11.3 (Stuck in gray screen)
iMac mid 2011, gray screen of death!
gray screen with the pointer to the login screen
What I read, some iMacs have been recalled for the failures of graphics card, and that's what some people have responded to in the positions as a possible cause. (This is also what comes mainly from back when you search for "27" iMac screen gray) But this doesn't seem to be the issue here. The above posts are fairly recent and seem to coincide with the update 10.11.3 put in place, and they are the same symptoms that I have experience, but with no working solution.
Once I have restore my backup time machine last before updating 10.11.3 is installed, the system works perfectly. Unfortunately, if you have not a backup time machine to restore, it seems that reinstall OS x is your only solution (until you reinstall the update)
I'm not an expert of OSX, but I tried everything under the Sun to try to get the system to boot properly again, like resetting the PRAM & SMC , single-user mode, safe mode, none of this works. The system does not just start.
I don't know if this has affected everyone with mid 2011 iMacs, but I just thought I'd let people with iMacs 2011 who are having problems with this update that you are not alone, and I hope that someone at apple can be seen. If you have an iMac 2011 that has not been updated to 10.11.3 again, I will not do.
Thank you
It is not material, it's software. My keyboard came with my Imac aluminum had a problem that I thought was material, but order the update of the post 10.11.2 v works again. Simply click near the center of the screen when it is grey and type your password. Tags: Mac OS & System Software iMac mid 2011, gray screen of death! Hi all! (Sorry my spelling Im Danish) I have an iMac mid 2011, 2 TB HD, 16 GB of Ram and a video card AMD Radeon HD 6970 M 2 GB. My problem is the gray screen of death! After starting, I see the Apple logo and progress bar. When the progress bar stops, the screen goes gray and stops loading. I tried the following. Anny surgestions what to do? My iMac is dead? The very best regards Dan Although this program has expired may want to investigate on the iMac (27-inch): AMD Radeon 6970 M video card replacement - Apple Support program If you are able to get in Mode safe mode with command prompt then try the items listed in this article. Let us know the results. Mike - Engineer Support Microsoft Answers A recently obtained a Rev B G3 iMac, updated the firmware once so I could try OS9, and two days in the HARD drive made this death rattle and crashes hard Wonderful. So I order little ram from OWC (2 x 256 MB) A 128 GB SSD home (very disappointed because they include an adapter + SSD and it is not just a SSD IDE or made to be more integrated.) Too expensive for what it is), and a new battery of LANDAU Repinned new fan Cooler Master 92 mm to replace the old (works perfectly) Starts and... gray screen. No folder, nothing. Try resetting the NVRAM with Command-Option-P-R and he did once successfully, but no change in the results. Try Open Firmware with Command + Option + O F and it will start but the CRT remains off and the power light stays orange. NVRAM later tried and he won't even be deceived, forced to do other ways to become more involved. Still no change of result Try holding Option at startup, nothing. Tried holding C at the start, nothing. Tried holding O during the boot since I heard some Macs to bring up the boot with it instead, Manager nothing. Tried 2 other keyboards, nothing. I even tried 2 other internal drives CD/DVD slim just in case I got fried somehow the original drive 24 x CD, nothing. External hard disk is not no longer works. Recognizes to all readers and keyboards, powers, them and the readers try not seeking, still no results. going to try different hard disks and resetting the ram, replace it with the original of the ram, etc., but hoped someone had an answer for this miracle. Hope that I didn't somehow make fried logic board or screw up somehow. I was hoping to keep this one close to stock (at least that I found one of these Harmoni 600 mhz cards miraculously) and a slightly less desirable another iMac G3 as my project to empty out and replace internal components with a Mac much more modern (Apple would be cool with this right? Wouldn't a Hackintosh I think) If there is no operating system on the new drive, it won't start (with the exception of the optical drive with a Mac OS installation disc). Startup Manager is accessible by pressing the Option key during the boot, not the O key. I don't remember if the iMac G3 tray-loader has Startup Manager. I think you've changed too much at the same time, so it is difficult to find the change that caused the problem. Try to put the original RAM until make you it work. Some of these original iMacs do not work with the RAM (unofficial) max of '2 x 256MB.' Put the original optical drive, if it was working before. If you have a standard IDE hard drive that is less than 128 GB, it would be a good idea to install it to rule out the possibility of an incompatibility with the SSD + adapter. What installation disk of Mac OS that you are using the optical drive to start? 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For example, you can run the disc to check/repair the disk utilities. You might be able to use single user to start and run a repair. Use the S command to start and when its scrolling does. Enter fsck - fy and click on enter. If you get the system modification to rerun the command until he says OK. Then click on and enter reboot enter. I did the updates using screen sharing, now, screen sharing will not work. 2 servers, both with the same problems. I can connect to other computers on the network, not only servers. HI, I need a new internet browser, but I can not download from any website, I have had I have mac in early 2009 10.7.5. can you help me... Sorry for my primitive English Latest Skype causes Blue Screen of Death Whenever I have install/update Skype on windows 7 to the current version, I get a blue screen as I can't use older versions because he says "Skype cannot connect." Any help on any of these questions is accepted. Thank you. You have the well known problem of the Webcam HP HD [Fixed] . The last 6.16/6.18 Skype are causing BSOD on HP laptops with this installed webcam. You can try to uninstall the version 6.18 and install the previous 6.14.0.104 Skype version using the download links provided here: Be sure to turn off the automatic updates. Tools-> Options-> Advanced-> automatic updates-> turn off automatic updates The other option is to uninstall the HP drivers and install generic Microsoft webcam drivers. http://community.Skype.com/T5/Windows-desktop-client/query-about-BSOD-fix/m-p/3589407#M295633 iMac a1225 black screen of death Hi all I have an iMac 8.1 Model a1225 Seems to crash randomly. I get a black screen but the backlight and the computer seems to stay on. It does it randomly. Seems to be more when the computer is first started upward. After it warms up, it seems to stay running. My first initial thought is that the video on the motherboard is bad. I was told that the computer is getting hit by a power surge. I ran a diagnosis with the diskette of starting provided with the system and all this happened. Here is the error report: Thu Mar 10 19:54:49 2016 panic (cpu 0 0x9d4c97 appellant): NVRM [0 / 1:0:0]: Read Error 0x00000100: CFG 0x060910de 0 x 00100406 0xe2000000 BAR0 0xe2000000 0x5e753000 0x092480a2, D0, P3/4 Backtrace (CPU 0), Frame: return address (4 potential args on stack) 0x5dd33618: 0x21b837 (0x5dd7fc 0x5dd3364c 0x223ce1 0x0) 0x5dd33668: 0x9d4c97 (0xbea22c 0xc5a840 0xbf8f88 0x0) 0x5dd33708: 0x1737a7d (0x8e3ec04 9483004 x 0 0 x 100 0x5dd33718) 0x5dd33748: 0xae65d4 (0 x 9483004 0 x 100 0x5dd33778 0x9c4774) 0x5dd33778: 0x175ee9f (0 x 9483004 0 x 100 0x43cd0cee 0x5dd33788) 0x5dd338a8: 0xb0e258 (0 9483004 x 9482004 x 0 0 x 0 0 x 0) 0x5dd338e8: 0x9dde2b (0 9483004 x 9482004 x 0 0 x 0 0 x 0) 0x5dd33988: 0x9da50a (0 x 0 0 x 9 0 x 0 0 x 0) 0x5dd33b38: 0x9dc3d9 (0 x 0 0x600d600d 0x702a 0x5dd33b68) 0x5dd33c08: 0 x 970582 (0xc1d00020 0xaa910001 0 x 20802040 0x5dd33c50) 0x5dd33c68: 0x1372bd3 (0x8e88800 0x5dd33c9c 0 x 0 0 x 7) 0x5dd33ca8: 0x13713bf (0x985b100 0x8e5c240 0x8f18ec0 0xd1a938) 0x5dd33cc8: 0x137159a (0x985b100 0x8f18940 0x5dd33cf8 0xd1a1eb) 0x5dd33cf8: 0xd1a2d4 (0x985b100 0xa7b6580 0x8f184e0 0 x 506312) 0x5dd33d28: 0xd1a131 (0x8f16460 0x85f840 0x5dd33db8 0 x 227327) 0x5dd33d48: 0xd25826 (0x8f16460 0x8f50200 0x5dd33d78 0xd28cf4) 0x5dd33d78: 0xd26597 (0x8f50200 0x8f502d0 0x22a88f 0x0) 0x5dd33dc8: 0xd27894 (0x8f50200 0xa049318 0x5dd33df8 0x232b54) 0x5dd33de8: 0xd259f6 (0x8f50200 0x2d95284e 0x5dd33e48 0x22a568) 0x5dd33e08: 0xd16b2b (0x8f50200 0xd1ec0c 0x5dd33e28 0x8e85400) 0x5dd33e48: 0xd184cc (0x8e85400 0xbc053d3c 0x2a45c9 0x1f0) 0x5dd33e88: 0xd224c1 (0x8e85400 0x5dd33f5c 0x5dd33ef8 0 x 8528140) 0x5dd33ee8: 0xd181e6 (0x8e85400 0x5dd33f5c 0 x 1 0x506ad1) 0x5dd33f38: 0xd17204 (0x8e85400 0x5dd33f5c 0 x 1 0x1f0) 0x5dd33f78: 0 x 230235 (0x8e85400 0 x 0 0x5dd33fc8 0x227cea) 0x5dd33fc8: 0x2a179c (0x863ea0 0 x 0 0 x 10 0x98303c4) Extensions of kernel in trace (with dependencies): com.apple.driver.AppleHWSensor (1.9.3d0) @0 x 1370000-> 0x1374fff com.apple.driver.ACPI_SMC_PlatformPlugin (4.7.0a1) @0xd1f000-> 0xd2efff dependency: com.apple.iokit.IOACPIFamily (1.3.0) @0 x 914000 dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000 dependency: com.apple.driver.IOPlatformPluginFamily (4.7.0a1) @0xd13000 dependency: com.apple.driver.AppleSMC (3.1.0d5) @0 x 918000 com.apple.driver.IOPlatformPluginFamily (4.7.0a1) @0xd13000-> 0xd1efff dependency: com.apple.iokit.IOACPIFamily (1.3.0) @0 x 914000 com Apple.NVIDIA.nv50hal (6.3.6) @0 x 1635000-> 0x1a49fff dependency: com.apple.NVDAResman (6.3.6) @0x96e000 com.apple.NVDAResman (6.3.6) @0x96e000-> 0xc5bfff dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000 dependency: com.apple.iokit.IONDRVSupport 2.2.1 @0 x 961000 dependency: com.apple.iokit.IOGraphicsFamily 2.2.1 @0x93f000 Corresponding to the current thread BSD process name: kernel_task Mac OS version: 10K 549 Kernel version: 10.8.0 Darwin kernel version: kills Jun 7 16:33:36 PDT 2011; root:XNU-1504.15.3~1/RELEASE_I386 Name of system model: iMac8, 1 (Mac-F227BEC8) Availability of the system in nanoseconds: 2133554687258 discharged kexts: com.apple.driver.AirPortBrcm43xx 423.91.27 (0xee0000 addr, size 0 x 1900544) - last unloaded 83768247490 kexts responsible: 5.7.2 com.paceap.kext.pacesupport.snowleopard com.digidesign.iokit.DigiDal 8.0.5f2 com.apple.driver.AppleHWSensor 1.9.3d0 - last load 22814347112 com Apple.filesystems.autofs 2.1.0 com.apple.driver.AppleHDA 2.0.5f14 com.apple.driver.AudioAUUC 1.57 com.apple.driver.AppleIntelPenrynProfile 17 com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1 com.apple.driver.AppleLPC 1.5.1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AudioIPCDriver 1.1.6 com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleUpstreamUserClient 3.5.7 com.apple.driver.AppleMCCSControl 1.0.20 6.3.6 com.apple.GeForce com.apple.driver.AppleIRController 303,8 com.apple.iokit.SCSITaskUserClient 2.6.8 com.apple.BootCache 31.1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.iokit.AppleYukon2 3.2.1b1 com.apple.driver.AirPortBrcm43224 428.42.4 com.apple.driver.AppleFWOHCI 4.7.3 2.1.7 com.apple.driver.AppleAHCIPort com.apple.driver.AppleIntelPIIXATA 2.5.1 com.apple.driver.AppleUSBHub 4.2.4 com.apple.driver.AppleUSBEHCI 4.2.4 com.apple.driver.AppleUSBUHCI 4.2.0 com.apple.driver.AppleEFINVRAM 1.4.0 com.apple.driver.AppleRTC 1.3.1 com.apple.driver.AppleHPET 1.5 com.apple.driver.AppleACPIButtons 1.3.6 com.apple.driver.AppleSMBIOS 1.7 com.apple.driver.AppleACPIEC 1.3.6 com.apple.driver.AppleAPIC 1.4 com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0 com Apple.Security.sandbox 1 com Apple.Security.Quarantine 0 com 2.1.14 Apple.NKE.applicationfirewall com.apple.driver.AppleIntelCPUPowerManagement 142.6.0 com.apple.driver.DspFuncLib 2.0.5f14 com.apple.driver.AppleProfileReadCounterAction 17 com.apple.driver.AppleProfileTimestampAction 10 com.apple.driver.AppleProfileThreadInfoAction 14 com.apple.driver.AppleProfileRegisterStateAction 10 com.apple.driver.AppleProfileKEventAction 10 com.apple.driver.AppleProfileCallstackAction 20 com.apple.driver.IOPlatformPluginFamily 4.7.0a1 com.apple.iokit.IOFireWireIP 2.0.3 com.apple.iokit.IOSurface 74.2 com.apple.iokit.IOBluetoothSerialManager 2.4.5f3 com.apple.iokit.IOSerialFamily 10.0.3 com.apple.driver.AppleSMC 3.1.0d5 com.apple.iokit.IOAudioFamily 1.8.3fc2 com.apple.kext.OSvKernDSPLib 1.3 com.apple.iokit.AppleProfileFamily 41 com.apple.driver.AppleHDAController 2.0.5f14 com.apple.iokit.IOHDAFamily 2.0.5f14 com.apple.driver.AppleBacklightExpert 1.0.1 com Apple.NVIDIA.nv50hal 6.3.6 6.3.6 com.apple.NVDAResman com.apple.iokit.IONDRVSupport 2.2.1 com.apple.iokit.IOGraphicsFamily 2.2.1 com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3 com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3 com.apple.iokit.IOBluetoothFamily 2.4.5f3 com.apple.driver.AppleUSBHIDKeyboard 141,5 com.apple.driver.AppleHIDKeyboard 141,5 com.apple.driver.AppleUSBHIDMouse 162 com.apple.iokit.IOUSBHIDDriver 4.2.0 com.apple.driver.AppleHIDMouse 162 com.apple.driver.AppleUSBMergeNub 4.2.4 com.apple.driver.AppleUSBComposite 3.9.0 com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8 com.apple.iokit.IOBDStorageFamily 1.6 com.apple.iokit.IODVDStorageFamily 1.6 com.apple.iokit.IOCDStorageFamily 1.6.1 com.apple.iokit.IOATAPIProtocolTransport 2.5.1 com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8 com.apple.driver.XsanFilter 402.1 com.apple.iokit.IO80211Family 320.1 com.apple.iokit.IONetworkingFamily 1.10 com.apple.iokit.IOFireWireFamily 4.2.6 com.apple.iokit.IOAHCIFamily 2.0.6 com.apple.iokit.IOATAFamily 2.5.1 com.apple.iokit.IOUSBUserClient 4.2.4 com.apple.iokit.IOUSBFamily 4.2.4 com.apple.driver.AppleEFIRuntime 1.4.0 com.apple.iokit.IOHIDFamily 1.6.6 com.apple.iokit.IOSMBusFamily 1.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 6 com.apple.driver.DiskImages 289.1 com.apple.iokit.IOStorageFamily 1.6.3 com.apple.driver.AppleACPIPlatform 1.3.6 com.apple.iokit.IOPCIFamily 2.6.5 com.apple.iokit.IOACPIFamily 1.3.0 You will need to find the original installation discs and run the hardware test that came with them. 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